USCareCheck

CMS certification 010149

Baptist Medical Center East

400 Taylor Road, Montgomery, AL 36117

Acute Care Hospitals Emergency services Birthing-friendly

Baptist Medical Center East has a CMS overall rating of 4 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. Emergency patients spend a median of 3 h 59 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 3/5 1,158 completed surveys
Compared with the nation 2 worse 2 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,158 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
AL 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
AL 70% · US 72% · 4 of 5 stars
Nurses always communicated well
78%
AL 80% · US 80% · 4 of 5 stars
Doctors always communicated well
78%
AL 82% · US 80% · 3 of 5 stars
Staff always explained new medicines
61%
AL 62% · US 62% · 3 of 5 stars
Given information about recovering at home
84%
AL 85% · US 86% · 3 of 5 stars
Room was always clean
66%
AL 71% · US 74% · 3 of 5 stars
Always quiet at night
61%
AL 67% · US 60% · 4 of 5 stars

This hospital Alabama average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AL US
Median time in the emergency department before leaving Lower is better · 399 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 59 min 2 h 29 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 14 visits sampled 6 h 22 min 3 h 32 min 4 h 17 min
Left before being seen Lower is better · 54,340 patients 6% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 123 patients 55% 64% 65%

How Baptist Medical Center East compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Baptist Medical Center EastThis hospital4/575%3 h 59 min2 better 2 worse
Baptist Medical Center SouthSame city2/566%3 h 40 min3 better 4 worse
VA Central Alabama Healthcare System - MontgomerySame city4/573%—1 better
Jackson Hospital & Clinic INCSame city2/570%2 h 18 min3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Montgomery.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,456 cases Too few cases 3.8% 3.9%
Heart attack 32 cases Too few cases 11.9% 11.9%
Heart failure 258 cases Too few cases 10.1% 11.1%
Pneumonia 267 cases Too few cases 14% 15.2%
Stroke 91 cases Too few cases 9.6% 11.9%
COPD 68 cases Too few cases 8.9% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.18 likely 0.77 – 1.59 1
Pressure ulcers (bed sores) 2,029 cases No different 1.01 per 1,000 likely 0.09 per 1,000 – 1.94 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,593 cases No different 0.26 per 1,000 likely 0.03 per 1,000 – 0.48 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,688 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 321 cases No different 2.13 per 1,000 likely 0.47 per 1,000 – 3.79 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 139 cases No different 1.61 per 1,000 likely 0 per 1,000 – 3.3 per 1,000 1.67 per 1,000
Breathing failure after surgery 149 cases No different 13.59 per 1,000 likely 4.77 per 1,000 – 22.41 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 337 cases No different 3.49 per 1,000 likely 1.03 per 1,000 – 5.95 per 1,000 3.52 per 1,000
Sepsis after surgery 119 cases No different 4.37 per 1,000 likely 0.4 per 1,000 – 8.33 per 1,000 5.27 per 1,000
Surgical wound splitting open 170 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.19 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 563 cases No different 0.92 per 1,000 likely 0 per 1,000 – 1.93 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.1 likely 0.48 – 2.18 1
Urinary tract infections from catheters (CAUTI) No different 0.95 likely 0.41 – 1.87 1
Surgical site infections after colon surgery Better 0.19 likely 0.01 – 0.93 1
Surgical site infections after abdominal hysterectomy No different 0.55 likely 0.14 – 1.51 1
MRSA bloodstream infections No different 0.9 likely 0.23 – 2.45 1
C. diff intestinal infections Better 0.42 likely 0.21 – 0.77 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 28 cases Too few cases 14.3% 14.4%
Readmitted after heart failure 472 cases Too few cases 21.8% 21.3%
Readmitted after pneumonia 382 cases Too few cases 16.9% 17.3%
Readmitted after COPD 125 cases Too few cases 20% 20%
Days back in hospital after heart failure 315 cases Too few cases 8.8 days per 100 —
Days back in hospital after pneumonia 270 cases Too few cases -3 days per 100 —
Unplanned visits after an outpatient colonoscopy 1,571 cases No different 11.2 per 1,000 likely 8.6 per 1,000 – 14.6 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 98 cases No different 1.2 likely 0.9 – 1.7 —

6 more measures had too few cases here to report.

Clinicians registered at this address

83 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family 12
Nurse Anesthetist, Certified Registered 11
Nurse Practitioner 11
Emergency Medicine 10
Registered Nurse 6
Internal Medicine 4
Neonatal 4
Neonatal, Critical Care 4
Physician Assistant 4
Neonatal-Perinatal Medicine 3
Pediatrics 2
Specialist 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Baptist Medical Center East

Is Baptist Medical Center East a good hospital?

Baptist Medical Center East has a CMS overall rating of 4 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Baptist Medical Center East?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,158 completed HCAHPS surveys.

How long is the wait in the Baptist Medical Center East emergency room?

Emergency patients spend a median of 3 h 59 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 6% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.