USCareCheck

CMS certification 030016

Banner Casa Grande Medical Center

1800 East Florence Boulevard, Casa Grande, AZ 85122

Acute Care Hospitals Emergency services Birthing-friendly

Banner Casa Grande Medical Center has a CMS overall rating of 2 out of 5 stars. 57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 54 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 57% US average 71%
Patient survey rating 2/5 488 completed surveys
Compared with the nation 3 worse 1 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 488 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
57%
AZ 68% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
58%
AZ 68% · US 72% · 2 of 5 stars
Nurses always communicated well
71%
AZ 77% · US 80% · 2 of 5 stars
Doctors always communicated well
70%
AZ 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
53%
AZ 60% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
AZ 84% · US 86% · 3 of 5 stars
Room was always clean
66%
AZ 70% · US 74% · 3 of 5 stars
Always quiet at night
48%
AZ 56% · US 60% · 2 of 5 stars

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Median time in the emergency department before leaving Lower is better · 364 visits sampled · US median for EDs of the same volume: 3 h 22 min 2 h 54 min 2 h 56 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 20 visits sampled 4 h 30 min 4 h 33 min 4 h 17 min
Left before being seen Lower is better · 48,021 patients 0% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 21 patients 67% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 143 patients 50% 59% 65%

How Banner Casa Grande Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Banner Casa Grande Medical CenterThis hospital2/557%2 h 54 min1 better 3 worse
Banner Goldfield Medical CenterSame county · Apache Junction5/571%2 h 26 minNo different
Exceptional Community Hospital - MaricopaSame county · MaricopaNot rated77%—No different
Banner Ironwood Medical CenterSame county · Queen Creek3/571%3 h 41 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,501 cases Too few cases 5.4% 3.9%
Heart attack 75 cases Too few cases 12.2% 11.9%
Heart failure 177 cases Too few cases 11.7% 11.1%
Pneumonia 330 cases Too few cases 14.9% 15.2%
Stroke 79 cases Too few cases 14.9% 11.9%
COPD 51 cases Too few cases 9.9% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.14 likely 0.72 – 1.56 1
Pressure ulcers (bed sores) 1,816 cases No different 0.67 per 1,000 likely 0 per 1,000 – 1.61 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,082 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,177 cases No different 0.3 per 1,000 likely 0.09 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 237 cases No different 2.2 per 1,000 likely 0.52 per 1,000 – 3.89 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 73 cases No different 1.62 per 1,000 likely 0 per 1,000 – 3.33 per 1,000 1.67 per 1,000
Breathing failure after surgery 72 cases No different 12.56 per 1,000 likely 3.35 per 1,000 – 21.78 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 248 cases No different 3.56 per 1,000 likely 1.07 per 1,000 – 6.05 per 1,000 3.52 per 1,000
Sepsis after surgery 58 cases No different 6.5 per 1,000 likely 2.36 per 1,000 – 10.64 per 1,000 5.27 per 1,000
Surgical wound splitting open 132 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.2 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 437 cases No different 1.22 per 1,000 likely 0.18 per 1,000 – 2.26 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 2 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 2.04 likely 0.65 – 4.92 1
C. diff intestinal infections Better 0.27 likely 0.09 – 0.65 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 103 cases Too few cases 13.9% 14.4%
Readmitted after heart failure 335 cases Too few cases 22.7% 21.3%
Readmitted after pneumonia 582 cases Too few cases 18.3% 17.3%
Readmitted after COPD 144 cases Too few cases 20.8% 20%
Days back in hospital after a heart attack 63 cases Too few cases -5.8 days per 100 —
Days back in hospital after heart failure 207 cases Too few cases 16.7 days per 100 —
Days back in hospital after pneumonia 367 cases Too few cases 60.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 302 cases No different 12.9 per 1,000 likely 9.5 per 1,000 – 17.7 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 268 cases No different 1 likely 0.8 – 1.4 —

5 more measures had too few cases here to report.

Clinicians registered at this address

51 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Hospitalist 13
Emergency Medicine 9
Nurse Anesthetist, Certified Registered 8
Pharmacist 3
Internal Medicine 2
Physical Therapist 2
Acute Care 1
Ambulatory Care 1
Anatomic Pathology & Clinical Pathology 1
Family 1
Family Medicine 1
Infectious Disease 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $4M general $140,395 · research $3.9M
All years, 2025–2025 $4M 587 reported payments
Studies funded, 2025 51 25 companies paid in total

What the 2025 general payments were for

Type of payment Amount Payments
Royalties and licensing fees $82,224 3
Consulting fees $34,335 1
Space rental and facility fees $17,374 4
Speaking, teaching and other services $5,460 1
Debt forgiveness $1,003 2

Largest paying companies, 2025

Company Amount Payments
Janssen Research & Development, LLC $861,128 50
Abbvie INC. $710,478 349
Genentech, Inc. $636,071 28
E.R. Squibb & Sons, L.L.C. $403,094 8
BeiGene, Ltd. $268,747 22
Celgene Corporation $222,373 7
AstraZeneca Pharmaceuticals LP $196,431 3
Chugai Pharmaceutical Co., Ltd. $166,133 36

Largest research studies funded here, 2025

Study Amount
A Phase 1 Randomized, Open-Label Pharmacokinetic Comparability Study Comparing Pre- and Post-change Teclistamab in Participants with Relapsed/Refract… Janssen Research & Development, LLC $555,356
A PHASE III, RANDOMIZED, OPEN-LABEL, MULTICENTER STUDY EVALUATING THE EFFICACY AND SAFETY OF DIVARAS Genentech, Inc. $546,521
A Phase 1 First-in-Human Study Evaluating Safety, Pharmacokinetics and Efficacy of ABBV-706 as Monotherapy and in Combination with Budigalimab (ABBV-… ABBVIE INC. · NCT05599984 $390,636
A Randomized, Double-blind, Placebo-controlled, Global Study to Evaluate the Efficacy, Safety, and Tolerability of BMS-986446, an Anti-MTBR Tau Monoc… E.R. Squibb & Sons, L.L.C. $295,046
A Phase 1b/2, Randomized, Open-Label Study Investigating the Efficacy and Safety of LBL-007 Plus Tislelizumab in Combination With Bevacizumab Plus Fl… BeiGene, Ltd. · NCT05609370 $280,476
A PHASE I OPEN-LABEL, MULTICENTER STUDY TO EVALUATE THE SAFETY, EFFICACY, PHARMACOKINETICS AND PHARMACODYNAMICS OF SAIL66 IN PATIENTS WITH CLDN6-POSI… Chugai Pharmaceutical Co., Ltd. $166,133
A Randomized 2-cohort Double-blind Placebo-controlled Phase III Study of AZD5305 in Combination with Physicians Choice New Hormonal Agents in Patient… AstraZeneca Pharmaceuticals LP $132,681
A Phase 3 Randomized Study Comparing Teclistamab Monotherapy versus Pomalidomide, Bortezomib, Dexamethasone (PVd) or Carfilzomib, Dexamethasone (Kd) … Janssen Research & Development, LLC $130,644

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Banner Casa Grande Medical Center

Is Banner Casa Grande Medical Center a good hospital?

Banner Casa Grande Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Banner Casa Grande Medical Center?

57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 488 completed HCAHPS surveys.

How long is the wait in the Banner Casa Grande Medical Center emergency room?

Emergency patients spend a median of 2 h 54 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Banner Casa Grande Medical Center receive money from drug and device companies?

Drug and device makers reported $4M in payments to Banner Casa Grande Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.