CMS certification 030036
Chandler Regional Medical Center
1955 West Frye Road, Chandler, AZ 85224
Chandler Regional Medical Center has a CMS overall rating of 4 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on 1. Emergency patients spend a median of 2 h 22 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 476 completed surveys, 19% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | AZ | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 378 visits sampled · US median for EDs of the same volume: 3 h 21 min | 2 h 22 min | 2 h 56 min | 2 h 42 min |
| Left before being seen Lower is better · 71,533 patients | 3% | 2% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 14 patients | 64% | 70% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 99 patients | 67% | 59% | 65% |
How Chandler Regional Medical Center compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Chandler Regional Medical CenterThis hospital | 4/5 | 72% | 2 h 22 min | 6 better 1 worse |
| Banner Ocotillo Medical CenterSame city | 3/5 | 74% | 3 h | 1 better 2 worse |
| Banner Gateway Medical CenterSame county · Gilbert | 3/5 | 73% | 3 h 44 min | 1 better |
| Dignity Health Arizona General HospitalSame county · Mesa | 5/5 | 81% | 1 h 32 min | 1 better |
| Honorhealth Four Peaks Medical CenterSame county · Mesa | 2/5 | 60% | 3 h | 1 better 1 worse |
| Arizona Spine and Joint HospitalSame county · Mesa | Not rated | 81% | — | 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Chandler.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 7,774 cases | Too few cases | 3.4% | 3.9% |
| Heart attack 374 cases | Too few cases | 13.8% | 11.9% |
| Heart failure 651 cases | Too few cases | 11.4% | 11.1% |
| Pneumonia 708 cases | Too few cases | 15.9% | 15.2% |
| Stroke 753 cases | Too few cases | 9.8% | 11.9% |
| COPD 195 cases | Too few cases | 8.4% | 8.6% |
| Heart bypass surgery (CABG) 156 cases | Too few cases | 2% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.07 likely 0.81 – 1.32 | 1 |
| Deaths after a serious but treatable surgical complication 164 cases | No different | 160.89 per 1,000 likely 117.72 per 1,000 – 204.05 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 10,445 cases | No different | 0.44 per 1,000 likely 0 per 1,000 – 0.97 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 12,145 cases | No different | 0.19 per 1,000 likely 0.02 per 1,000 – 0.37 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 12,325 cases | No different | 0.25 per 1,000 likely 0.07 per 1,000 – 0.43 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 3,329 cases | No different | 2.01 per 1,000 likely 0.78 per 1,000 – 3.24 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 1,193 cases | No different | 2.41 per 1,000 likely 0.99 per 1,000 – 3.82 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 1,206 cases | No different | 10.65 per 1,000 likely 5.52 per 1,000 – 15.78 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 3,475 cases | Worse | 5.19 per 1,000 likely 3.54 per 1,000 – 6.84 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 1,160 cases | No different | 4.88 per 1,000 likely 1.69 per 1,000 – 8.08 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 748 cases | No different | 2.08 per 1,000 likely 0.67 per 1,000 – 3.49 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 2,338 cases | No different | 1.35 per 1,000 likely 0.5 per 1,000 – 2.2 per 1,000 | 1.06 per 1,000 |
1 more measure had too few cases here to report.
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.35 likely 0.13 – 0.78 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.33 likely 0.13 – 0.68 | 1 |
| Surgical site infections after colon surgery | Better | 0.16 likely 0.03 – 0.53 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 0.8 likely 0.04 – 3.95 | 1 |
| MRSA bloodstream infections | Better | 0.25 likely 0.04 – 0.82 | 1 |
| C. diff intestinal infections | Better | 0.29 likely 0.18 – 0.45 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 647 cases | Too few cases | 16.1% | 14.4% |
| Readmitted after heart failure 1,153 cases | Too few cases | 21.5% | 21.3% |
| Readmitted after pneumonia 1,102 cases | Too few cases | 16.6% | 17.3% |
| Readmitted after COPD 374 cases | Too few cases | 19.6% | 20% |
| Readmitted after heart bypass surgery 182 cases | Too few cases | 10.9% | 11% |
| Days back in hospital after a heart attack 413 cases | Too few cases | 29.8 days per 100 | — |
| Days back in hospital after heart failure 760 cases | Too few cases | -26 days per 100 | — |
| Days back in hospital after pneumonia 755 cases | Too few cases | -18.5 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 332 cases | No different | 14.3 per 1,000 likely 10.7 per 1,000 – 18.9 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 38 cases | No different | 10.8 per 100 likely 7.1 per 100 – 16.2 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 38 cases | No different | 5 per 100 likely 3.1 per 100 – 8 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 888 cases | No different | 1.1 likely 0.9 – 1.4 | — |
2 more measures had too few cases here to report.
Clinicians registered at this address
187 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 80 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Anesthesiology | 56 |
| Emergency Medicine | 26 |
| Critical Care Medicine | 21 |
| Nurse Anesthetist, Certified Registered | 10 |
| Hospitalist | 8 |
| Physician Assistant | 8 |
| Acute Care | 7 |
| Internal Medicine | 6 |
| Family | 4 |
| Pediatrics | 4 |
| Pharmacist | 3 |
| Physical Therapist | 3 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Speaking, teaching and other services | $1,650 | 6 |
| Education | $640 | 1 |
| Debt forgiveness | $370 | 5 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Abbott Laboratories | $364,875 | 68 |
| Regeneron Pharmaceuticals, Inc. | $148,788 | 36 |
| Boston Scientific Corporation | $58,866 | 6 |
| Merck Sharp & Dohme LLC | $58,679 | 2 |
| Novartis Pharmaceuticals Corporation | $26,354 | 2 |
| Agios Pharmaceuticals, Inc. | $6,036 | 3 |
| Pinnacle Biologics, Inc | $1,650 | 6 |
| Beckman Coulter, Inc. | $983 | 4 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| ISM2402005A--Clinical Evaluation of the PCO2 Test in Venous, Arterial and Capillary Specimens using the i-STAT CG4+ Cartridge with the i-STAT 1 Analy… Abbott Laboratories | $347,139 |
| A Phase 2 Double-Blind Placebo-Controlled Single-Dose Study of Pharmacodynamics, Pharmacokinetics, Safety, and Tolerability of REGN7544, an NPR1 Anta… Regeneron Pharmaceuticals, Inc. · NCT06593600 | $148,788 |
| POLARx PAS Boston Scientific Corporation · NCT06170606 | $58,866 |
| A Pivotal Phase 3 Randomized, Placebo-controlled Clinical Study to Evaluate the Efficacy and Safety of the sGC Stimulator Vericiguat,MK-1242 in Adult… Merck Sharp & Dohme LLC | $58,679 |
| A Randomized Double-blind, Placebo-controlled, Multicenter Trial Assessing the Impact of Lipoprotein (a) Lowering With TQJ230 on Major Cardiovascular… Novartis Pharmaceuticals Corporation | $14,469 |
| Randomized, Double-blind, Placebo-controlled, Multicenter Trial, Assessing the Impact of Inclisiran on Major Adverse Cardiovascular Events in Partici… Novartis Pharmaceuticals Corporation | $11,885 |
| ISM2512029A-Nasal Swab Collection in Patients Symptomatic or Confirmed Positive of COVID-19, Influenza A, or Influenza B Abbott Laboratories | $8,000 |
| A Phase 2/3, Double-Blind, Randomized, Placebo-Controlled, Multicenter Study to Evaluate the Efficacy and Safety of Mitapivat in Subjects With Sickle… Agios Pharmaceuticals, Inc. | $6,036 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Chandler Regional Medical Center
Is Chandler Regional Medical Center a good hospital?
Chandler Regional Medical Center has a CMS overall rating of 4 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 6 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Chandler Regional Medical Center?
72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 476 completed HCAHPS surveys.
How long is the wait in the Chandler Regional Medical Center emergency room?
Emergency patients spend a median of 2 h 22 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 3% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Chandler Regional Medical Center receive money from drug and device companies?
Drug and device makers reported $667,242 in payments to Chandler Regional Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.