USCareCheck

CMS certification 030043

Canyon Vista Medical Center

5700 East Highway 90, Sierra Vista, AZ 85635

Acute Care Hospitals Emergency services Birthing-friendly

Canyon Vista Medical Center has a CMS overall rating of 2 out of 5 stars. 56% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. Emergency patients spend a median of 3 h 21 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 56% US average 71%
Patient survey rating 2/5 790 completed surveys
Compared with the nation 4 worse 1 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 790 completed surveys, 23% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
56%
AZ 68% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
AZ 68% · US 72% · 2 of 5 stars
Nurses always communicated well
73%
AZ 77% · US 80% · 2 of 5 stars
Doctors always communicated well
72%
AZ 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
AZ 60% · US 62% · 2 of 5 stars
Given information about recovering at home
84%
AZ 84% · US 86% · 3 of 5 stars
Room was always clean
79%
AZ 70% · US 74% · 4 of 5 stars
Always quiet at night
55%
AZ 56% · US 60% · 3 of 5 stars

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Median time in the emergency department before leaving Lower is better · 507 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 21 min 2 h 56 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 30 visits sampled 3 h 6 min 4 h 33 min 4 h 17 min
Left before being seen Lower is better · 29,546 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 41 patients 51% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 102 patients 53% 59% 65%

How Canyon Vista Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Canyon Vista Medical CenterThis hospital2/556%3 h 21 min1 better 4 worse
Copper Queen Community HospitalSame county · BisbeeNot rated80%2 hNo different
Benson HospitalSame county · BensonNot rated82%2 h 35 min—
Northwest Medical Center SahuaritaSame ZIP area · Sahuarita3/569%3 h 3 min1 better 1 worse
Holy Cross HospitalSame ZIP area · NogalesNot rated69%2 h 24 min—

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,429 cases Too few cases 4.4% 3.9%
Heart attack 114 cases Too few cases 13.4% 11.9%
Heart failure 164 cases Too few cases 11% 11.1%
Pneumonia 348 cases Too few cases 16% 15.2%
Stroke 78 cases Too few cases 12.8% 11.9%
COPD 84 cases Too few cases 6.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.53 – 1.4 1
After hip or knee replacement 85 cases Too few cases 4.1% 4.1%
Pressure ulcers (bed sores) 1,939 cases No different 0.76 per 1,000 likely 0 per 1,000 – 1.75 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,652 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,613 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 491 cases No different 2.14 per 1,000 likely 0.48 per 1,000 – 3.81 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 133 cases No different 1.63 per 1,000 likely 0 per 1,000 – 3.34 per 1,000 1.67 per 1,000
Breathing failure after surgery 133 cases No different 8.19 per 1,000 likely 0 per 1,000 – 17.7 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 480 cases No different 2.92 per 1,000 likely 0.51 per 1,000 – 5.34 per 1,000 3.52 per 1,000
Sepsis after surgery 132 cases No different 4.87 per 1,000 likely 0.68 per 1,000 – 9.05 per 1,000 5.27 per 1,000
Surgical wound splitting open 96 cases No different 1.71 per 1,000 likely 0.2 per 1,000 – 3.21 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 290 cases No different 1.53 per 1,000 likely 0.47 per 1,000 – 2.58 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.78 likely 0.04 – 3.86 1
C. diff intestinal infections Better 0 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 100 cases Too few cases 14.4% 14.4%
Readmitted after heart failure 221 cases Too few cases 20.5% 21.3%
Readmitted after pneumonia 458 cases Too few cases 17.2% 17.3%
Readmitted after COPD 132 cases Too few cases 20.3% 20%
Readmitted after hip or knee replacement 88 cases Too few cases 5.8% 5.8%
Days back in hospital after a heart attack 95 cases Too few cases 57 days per 100 —
Days back in hospital after heart failure 179 cases Too few cases -7.1 days per 100 —
Days back in hospital after pneumonia 333 cases Too few cases 2.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 306 cases No different 13.4 per 1,000 likely 9.9 per 1,000 – 18.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 239 cases No different 1.2 likely 0.9 – 1.7 —

4 more measures had too few cases here to report.

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $890 general $890 · research $0
All years, 2019–2025 $84,707 41 reported payments
  • 2019 $2,931
  • 2020 $63,444
  • 2021 $7,056
  • 2022 $524
  • 2023 $8,242
  • 2024 $1,621
  • 2025 $890

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $890 2

Largest paying companies, 2025

Company Amount Payments
Organon LLC $890 2

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Canyon Vista Medical Center

Is Canyon Vista Medical Center a good hospital?

Canyon Vista Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Canyon Vista Medical Center?

56% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 790 completed HCAHPS surveys.

How long is the wait in the Canyon Vista Medical Center emergency room?

Emergency patients spend a median of 3 h 21 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Canyon Vista Medical Center receive money from drug and device companies?

Drug and device makers reported $890 in payments to Canyon Vista Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.