USCareCheck

CMS certification 030105

Banner Heart Hospital

6750 East Baywood Avenue, Mesa, AZ 85206

Acute Care Hospitals

Banner Heart Hospital has a CMS overall rating of 2 out of 5 stars. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 71% US average 71%
Patient survey rating 3/5 913 completed surveys
Compared with the nation 1 worse 2 better of 16 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 913 completed surveys, 32% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
AZ 68% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
AZ 68% · US 72% · 3 of 5 stars
Nurses always communicated well
79%
AZ 77% · US 80% · 4 of 5 stars
Doctors always communicated well
73%
AZ 76% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
AZ 60% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
AZ 84% · US 86% · 3 of 5 stars
Room was always clean
67%
AZ 70% · US 74% · 3 of 5 stars
Always quiet at night
46%
AZ 56% · US 60% · 2 of 5 stars

This hospital Arizona average US average

How Banner Heart Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Banner Heart HospitalThis hospital2/571%—2 better 1 worse
Arizona Spine and Joint HospitalSame cityNot rated81%—1 worse
Banner Baywood Medical CenterSame city2/557%4 h 19 min1 better 2 worse
Honorhealth Four Peaks Medical CenterSame city2/560%3 h1 better 1 worse
Banner Desert Medical CenterSame city2/558%4 h 29 min2 better 2 worse
Dignity Health Arizona General HospitalSame city5/581%1 h 32 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Mesa.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,227 cases Too few cases 2.8% 3.9%
Heart attack 386 cases Too few cases 13.1% 11.9%
Heart failure 406 cases Too few cases 10.6% 11.1%
Pneumonia 58 cases Too few cases 15.8% 15.2%
Heart bypass surgery (CABG) 199 cases Too few cases 2.1% 2.4%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.65 – 1.31 1
Deaths after a serious but treatable surgical complication 73 cases No different 189.96 per 1,000 likely 139.04 per 1,000 – 240.88 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 1,887 cases No different 0.23 per 1,000 likely 0 per 1,000 – 1.03 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,445 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.36 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,967 cases No different 0.24 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,414 cases No different 2.4 per 1,000 likely 1.06 per 1,000 – 3.74 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 770 cases No different 2.68 per 1,000 likely 1.28 per 1,000 – 4.09 per 1,000 1.67 per 1,000
Breathing failure after surgery 781 cases No different 10.07 per 1,000 likely 4.76 per 1,000 – 15.38 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,479 cases No different 3.14 per 1,000 likely 0.94 per 1,000 – 5.33 per 1,000 3.52 per 1,000
Sepsis after surgery 781 cases No different 6.91 per 1,000 likely 3.31 per 1,000 – 10.5 per 1,000 5.27 per 1,000
Surgical wound splitting open 31 cases No different 1.74 per 1,000 likely 0.22 per 1,000 – 3.26 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 228 cases No different 1.26 per 1,000 likely 0.2 per 1,000 – 2.32 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.95 likely 0.16 – 3.13 1
C. diff intestinal infections No different 0.81 likely 0.41 – 1.45 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 737 cases Too few cases 13.7% 14.4%
Readmitted after heart failure 852 cases Too few cases 19.9% 21.3%
Readmitted after pneumonia 85 cases Too few cases 17.1% 17.3%
Readmitted after heart bypass surgery 273 cases Too few cases 11.7% 11%
Days back in hospital after a heart attack 440 cases Too few cases 10.9 days per 100 —
Days back in hospital after heart failure 470 cases Too few cases -17.4 days per 100 —
Days back in hospital after pneumonia 64 cases Too few cases -34.2 days per 100 —
Unplanned visits after outpatient surgery 146 cases No different 1 likely 0.7 – 1.4 —

6 more measures had too few cases here to report.

Clinicians registered at this address

54 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Interventional Cardiology 16
Cardiovascular Disease 9
Pulmonary Disease 7
Clinical Cardiac Electrophysiology 6
Acute Care 3
Vascular Surgery 2
Adult Health 1
Anesthesiology 1
Family 1
Gerontology 1
Neurology 1
Nurse Practitioner 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $27,241 general $0 · research $27,241
All years, 2025–2025 $27,241 2 reported payments
Studies funded, 2025 1 1 company paid in total

Largest paying companies, 2025

Company Amount Payments
Medtronic, Inc. $27,241 2

Largest research studies funded here, 2025

Study Amount
SPYRAL AFFIRM Medtronic, Inc. $27,241

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Banner Heart Hospital

Is Banner Heart Hospital a good hospital?

Banner Heart Hospital has a CMS overall rating of 2 out of 5 stars. Of the 16 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Banner Heart Hospital?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 913 completed HCAHPS surveys.

Does Banner Heart Hospital have an emergency room?

No. CMS does not list emergency services at Banner Heart Hospital.

Does Banner Heart Hospital receive money from drug and device companies?

Drug and device makers reported $27,241 in payments to Banner Heart Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.