USCareCheck

CMS certification 030113

Whiteriver Phs Indian Hospital

200 West Hospital Drive (PO Box 860), Whiteriver, AZ 85941

Acute Care Hospitals Birthing-friendly

CMS does not publish an overall star rating for Whiteriver Phs Indian Hospital. 71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 4 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 71% US average 71%
Patient survey rating 3/5 159 completed surveys
Compared with the nation 0 worse 0 better of 4 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 159 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
71%
AZ 68% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
65%
AZ 68% · US 72% · 4 of 5 stars
Nurses always communicated well
75%
AZ 77% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
AZ 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
50%
AZ 60% · US 62% · 2 of 5 stars
Given information about recovering at home
82%
AZ 84% · US 86% · 2 of 5 stars
Room was always clean
72%
AZ 70% · US 74% · 4 of 5 stars
Always quiet at night
59%
AZ 56% · US 60% · 4 of 5 stars

This hospital Arizona average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital AZ US
Severe sepsis and septic shock: all recommended care given Higher is better · 56 patients 46% 59% 65%

How Whiteriver Phs Indian Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Whiteriver Phs Indian HospitalThis hospitalNot rated71%—No different
Summit Healthcare Regional Medical CenterSame county · Show Low4/559%3 h 3 min1 better
Little Colorado Medical CenterSame county · WinslowNot rated65%2 h 12 min1 worse
White Mountain Regional Medical CenterSame ZIP area · SpringervilleNot rated80%2 h 14 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 110 cases Too few cases 3.9% 3.9%
Pneumonia 39 cases Too few cases 13.5% 15.2%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

3 no different
Measure CMS comparison This hospital National
Pressure ulcers (bed sores) 220 cases No different 0.59 per 1,000 likely 0 per 1,000 – 1.89 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 439 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 437 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000

10 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after pneumonia 38 cases Too few cases 16.9% 17.3%
Days back in hospital after pneumonia 57 cases Too few cases -19.3 days per 100 —

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

179 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 48
Family Medicine 17
Dietitian, Registered 12
Physical Therapist 11
Community Health 10
Registered Nurse 10
Family 9
Emergency Medicine 5
General Practice 5
Physician Assistant 4
Diabetes Educator 3
Internal Medicine 3

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Whiteriver Phs Indian Hospital

Is Whiteriver Phs Indian Hospital a good hospital?

CMS does not publish an overall star rating for Whiteriver Phs Indian Hospital. On all 4 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Whiteriver Phs Indian Hospital?

71% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 159 completed HCAHPS surveys.

Does Whiteriver Phs Indian Hospital have an emergency room?

No. CMS does not list emergency services at Whiteriver Phs Indian Hospital.