CMS certification 030153
East Valley ER & Hospital
5656 South Power Rd, Gilbert, AZ 85295
This page brings together federal quality data for this hospital: its CMS star rating, patient survey results, emergency department times, and death, complication, infection and readmission rates, each compared with the national rate. Everything here comes from CMS and NPPES, the federal sources themselves - not from us.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: Oct 2024 – Sep 2025.
How East Valley ER & Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| East Valley ER & HospitalThis hospital | Not rated | — | — | — |
| Mercy Gilbert Medical CenterSame city | 5/5 | 77% | 3 h 35 min | 3 better 1 worse |
| Banner Gateway Medical CenterSame city | 3/5 | 73% | 3 h 44 min | 1 better |
| Banner Ocotillo Medical CenterSame county · Chandler | 3/5 | 74% | 3 h | 1 better 2 worse |
| Banner Thunderbird Medical CenterSame county · Glendale | 4/5 | 57% | 3 h 54 min | 4 better 2 worse |
| Abrazo Arrowhead HospitalSame county · Glendale | 2/5 | 56% | 2 h 12 min | 4 better 3 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Gilbert.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Collapsed lung caused by a procedure 40 cases | No different | 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 39 cases | No different | 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 | 0.27 per 1,000 |
11 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for deaths, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
Clinicians registered at this address
103 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Behavior Technician | 58 |
| Physical Therapist | 13 |
| Behavior Analyst | 11 |
| Family Medicine | 3 |
| Obstetrics & Gynecology | 2 |
| Professional | 2 |
| Adult Health | 1 |
| Dentist | 1 |
| Internal Medicine | 1 |
| Maternal & Fetal Medicine | 1 |
| Nurse Practitioner | 1 |
| Orthopedic | 1 |
First 12 alphabetically
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about East Valley ER & Hospital
Does East Valley ER & Hospital have an emergency room?
Yes. CMS lists emergency services at East Valley ER & Hospital.