CMS certification 030155
Exceptional Community Hospital Bullhead City
2365 Highway 95, Bullhead City, AZ 86442
This page brings together federal quality data for this hospital: its CMS star rating, patient survey results, emergency department times, and death, complication, infection and readmission rates, each compared with the national rate. Everything here comes from CMS and NPPES, the federal sources themselves - not from us.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | AZ | US |
|---|---|---|---|
| Left before being seen Lower is better · 13,204 patients | 1% | 2% | 2% |
How Exceptional Community Hospital Bullhead City compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Exceptional Community Hospital Bullhead CityThis hospital | Not rated | — | — | — |
| Western Arizona Regional Medical CenterSame city | 2/5 | 56% | 2 h 7 min | 1 better 2 worse |
| Valley View Medical CenterSame county · Fort Mohave | 2/5 | 68% | 2 h 32 min | 2 better |
| Havasu Regional Medical CenterSame county · Lake Havasu City | 3/5 | 52% | 3 h 53 min | 1 better 1 worse |
| Kingman Regional Medical CenterSame county · Kingman | 3/5 | 54% | 3 h 29 min | 5 better 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Bullhead City.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 26 cases | Too few cases | 3.8% | 3.9% |
6 more measures had too few cases here to report.
Not reported for this hospital
CMS had too few cases here to publish results for complications, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Exceptional Community Hospital Bullhead City
Does Exceptional Community Hospital Bullhead City have an emergency room?
Yes. CMS lists emergency services at Exceptional Community Hospital Bullhead City.