USCareCheck

CMS certification 050025

Uc San Diego Health Hillcrest - Hillcrest Med Ctr

200 West Arbor Drive, San Diego, CA 92103

Acute Care Hospitals Emergency services Birthing-friendly

Uc San Diego Health Hillcrest - Hillcrest Med Ctr has a CMS overall rating of 5 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 10 and worse on 2. Emergency patients spend a median of 4 h 19 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 3/5 3,680 completed surveys
Compared with the nation 2 worse 10 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,680 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
CA 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
CA 68% · US 72% · 4 of 5 stars
Nurses always communicated well
79%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
CA 76% · US 80% · 3 of 5 stars
Staff always explained new medicines
61%
CA 59% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
CA 85% · US 86% · 4 of 5 stars
Room was always clean
66%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
49%
CA 48% · US 60% · 2 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Median time in the emergency department before leaving Lower is better · 335 visits sampled · US median for EDs of the same volume: 3 h 21 min 4 h 19 min 2 h 54 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 21 visits sampled 5 h 34 min 4 h 20 min 4 h 17 min
Left before being seen Lower is better · 121,683 patients 4% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 136 patients 55% 70% 65%

How Uc San Diego Health Hillcrest - Hillcrest Med Ctr compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Uc San Diego Health Hillcrest - Hillcrest Med CtrThis hospital5/575%4 h 19 min10 better 2 worse
Scripps Mercy HospitalSame city4/569%3 h 14 min4 better 3 worse
Kaiser Foundation Hospital - San DiegoSame city4/577%—3 better
Sharp Memorial HospitalSame city4/581%3 h 17 min4 better 2 worse
NMC San DiegoSame cityNot rated77%2 h 46 min—
VA San Diego Healthcare SystemSame city5/574%—3 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in San Diego.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 5,739 cases Too few cases 2.1% 3.9%
Heart attack 183 cases Too few cases 9.1% 11.9%
Heart failure 510 cases Too few cases 7.8% 11.1%
Pneumonia 696 cases Too few cases 11% 15.2%
Stroke 435 cases Too few cases 9.4% 11.9%
COPD 116 cases Too few cases 6.2% 8.6%
Heart bypass surgery (CABG) 130 cases Too few cases 1.4% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 better than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.02 likely 0.84 – 1.2 1
After hip or knee replacement 181 cases Too few cases 3.5% 4.1%
Deaths after a serious but treatable surgical complication 381 cases Better 105.39 per 1,000 likely 74.34 per 1,000 – 136.44 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 11,838 cases No different 0.38 per 1,000 likely 0.02 per 1,000 – 0.75 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 12,387 cases No different 0.15 per 1,000 likely 0 per 1,000 – 0.32 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 13,596 cases No different 0.27 per 1,000 likely 0.1 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 4,116 cases No different 2.26 per 1,000 likely 1.23 per 1,000 – 3.29 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 2,419 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.12 per 1,000 1.67 per 1,000
Breathing failure after surgery 2,232 cases No different 9.93 per 1,000 likely 6.61 per 1,000 – 13.25 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 4,389 cases No different 4.59 per 1,000 likely 3.24 per 1,000 – 5.94 per 1,000 3.52 per 1,000
Sepsis after surgery 2,410 cases No different 7.31 per 1,000 likely 5.24 per 1,000 – 9.38 per 1,000 5.27 per 1,000
Surgical wound splitting open 1,286 cases No different 2.32 per 1,000 likely 1.07 per 1,000 – 3.56 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 3,862 cases No different 0.83 per 1,000 likely 0.11 per 1,000 – 1.54 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.62 likely 0.41 – 0.9 1
Urinary tract infections from catheters (CAUTI) Better 0.6 likely 0.39 – 0.87 1
Surgical site infections after colon surgery Better 0.38 likely 0.15 – 0.78 1
Surgical site infections after abdominal hysterectomy No different 0.67 likely 0.11 – 2.22 1
MRSA bloodstream infections No different 0.72 likely 0.41 – 1.17 1
C. diff intestinal infections Better 0.38 likely 0.29 – 0.48 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 302 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 891 cases Too few cases 19.3% 21.3%
Readmitted after pneumonia 946 cases Too few cases 15.7% 17.3%
Readmitted after COPD 204 cases Too few cases 19.7% 20%
Readmitted after heart bypass surgery 177 cases Too few cases 9.7% 11%
Readmitted after hip or knee replacement 191 cases Too few cases 7.1% 5.8%
Days back in hospital after a heart attack 216 cases Too few cases 3.8 days per 100 —
Days back in hospital after heart failure 620 cases Too few cases 5.9 days per 100 —
Days back in hospital after pneumonia 731 cases Too few cases 12 days per 100 —
Unplanned visits after an outpatient colonoscopy 4,116 cases No different 10.4 per 1,000 likely 8.5 per 1,000 – 13 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 1,507 cases No different 12.3 per 100 likely 10.7 per 100 – 14 per 100 10.7 per 100
ER visits during outpatient chemotherapy 1,507 cases No different 5.9 per 100 likely 4.8 per 100 – 7 per 100 5.4 per 100
Unplanned visits after outpatient surgery 2,130 cases No different 0.9 likely 0.7 – 1 —

1 more measure had too few cases here to report.

Clinicians registered at this address

3,029 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 467 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anesthesiology 188
Internal Medicine 183
Diagnostic Radiology 177
Emergency Medicine 174
Psychiatry 124
Nurse Anesthetist, Certified Registered 111
Pharmacist 110
Nurse Practitioner 106
Hospitalist 99
Physician Assistant 95
Clinical 82
Neurology 71

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $2.6M general $1.1M · research $1.5M
All years, 2019–2025 $13.4M 1,031 reported payments
Studies funded, 2025 33 43 companies paid in total
  • 2019 $766,337
  • 2020 $1.9M
  • 2021 $1.1M
  • 2022 $898,104
  • 2023 $3.9M
  • 2024 $2.3M
  • 2025 $2.6M

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Gifts $477,960 3
Medical devices and supplies on long-term loan $319,203 55
Speaking, teaching and other services $75,960 17
Grants $75,153 8
Space rental and facility fees $70,325 16
Debt forgiveness $20,963 9
Education $16,060 5
Food and beverage $2,144 2

Largest paying companies, 2025

Company Amount Payments
United Imaging Healthcare North America, Inc. $473,400 1
Takeda Pharmaceuticals U.S.A., Inc. $414,562 36
Transmedics, INC. $327,209 10
Alnylam Pharmaceuticals Inc. $209,246 5
Intuitive Surgical, INC. $154,800 24
Distalmotion US $136,395 18
Gen-Probe, Inc. $95,997 1
ITF Therapeutics LLC $89,558 5

Largest research studies funded here, 2025

Study Amount
OCS-LIVER-OLP-II TRANSMEDICS, INC. $302,194
2022-PCOR-200233 PRECLINICAL STUDIES OF TAK-981 IN PANCREATIC CANCER MODELS Takeda Pharmaceuticals U.S.A., Inc. $272,400
Expanded Access Protocol to Provide Patisiran to Patients With Transthyretin-mediated Amyloidosis (ATTR Amyloidosis) With Cardiomyopathy Alnylam Pharmaceuticals Inc. $148,333
Clinical Performance Evaluation of Viral Load Assays for the Detection and Quantitation of HIV-1, HCV and HBV in Plasma Samples Tested on Aptima, Ali… Gen-Probe, Inc. $95,997
Open Label, Long-term Safety, Tolerability, and Efficacy Study of GIVINOSTAT in All DMD Patients Who Have Been Previously Treated in One of the GIVIN… ITF Therapeutics LLC · NCT03373968 $89,558
ALL-RISE CathWorks, Inc. $83,260
Performance study of MiniCollect CAT Serum Sep and MiniCollect Lithium Heparin Sep blood collection tubes Greiner Bio-One North America, Inc. $77,899
A Phase 1 Study of ALN-BCAT as Monotherapy and in Combination with Pembrolizumab in Patients With Advanced or Metastatic Hepatocellular Carcinoma Alnylam Pharmaceuticals Inc. $60,913

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Uc San Diego Health Hillcrest - Hillcrest Med Ctr

Is Uc San Diego Health Hillcrest - Hillcrest Med Ctr a good hospital?

Uc San Diego Health Hillcrest - Hillcrest Med Ctr has a CMS overall rating of 5 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 10 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Uc San Diego Health Hillcrest - Hillcrest Med Ctr?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,680 completed HCAHPS surveys.

How long is the wait in the Uc San Diego Health Hillcrest - Hillcrest Med Ctr emergency room?

Emergency patients spend a median of 4 h 19 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 4% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Uc San Diego Health Hillcrest - Hillcrest Med Ctr receive money from drug and device companies?

Drug and device makers reported $2.6M in payments to Uc San Diego Health Hillcrest - Hillcrest Med Ctr for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.