USCareCheck

CMS certification 05030F

VA N California Healthcare System

10535 Hospital Way, Mather, CA 95655

Acute Care - Veterans Administration Emergency services

VA N California Healthcare System has a CMS overall rating of 4 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 12 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 72% US average 71%
Patient survey rating 4/5 559 completed surveys
Compared with the nation 2 worse 0 better of 12 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 559 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
72%
CA 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
CA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
81%
CA 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
66%
CA 59% · US 62% · 4 of 5 stars
Given information about recovering at home
87%
CA 85% · US 86% · 4 of 5 stars
Room was always clean
75%
CA 72% · US 74% · 4 of 5 stars
Always quiet at night
57%
CA 48% · US 60% · 3 of 5 stars

This hospital California average US average

How VA N California Healthcare System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA N California Healthcare SystemThis hospital4/572%—2 worse
Mercy Hospital of FolsomSame county · Folsom4/575%2 h 54 min1 better 2 worse
Mercy San Juan Medical CenterSame county · Carmichael3/569%3 h 17 min3 better 2 worse
Sutter Medical Center, SacramentoSame county · Sacramento4/579%3 h 12 min3 better 2 worse
University of California Davis Medical CenterSame county · Sacramento4/574%5 h 28 min4 better 3 worse
Mercy General HospitalSame county · Sacramento3/579%2 h 50 min2 better 4 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,676 cases Too few cases 3.8% 3.9%
Heart attack 26 cases Too few cases 13.1% 11.9%
Heart failure 459 cases Too few cases 7.8% 11.1%
Pneumonia 374 cases Too few cases 13.2% 15.2%
COPD 214 cases Too few cases 7.2% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.24 likely 0.9 – 1.57 1
Deaths after a serious but treatable surgical complication 34 cases No different 163.56 per 1,000 likely 104.8 per 1,000 – 222.33 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,436 cases No different 1.3 per 1,000 likely 0.56 per 1,000 – 2.03 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,860 cases No different 0.28 per 1,000 likely 0.07 per 1,000 – 0.49 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,215 cases No different 0.34 per 1,000 likely 0.14 per 1,000 – 0.54 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,030 cases No different 2.44 per 1,000 likely 1.03 per 1,000 – 3.85 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 579 cases No different 1.42 per 1,000 likely 0 per 1,000 – 3.02 per 1,000 1.67 per 1,000
Breathing failure after surgery 616 cases No different 10.29 per 1,000 likely 3.17 per 1,000 – 17.41 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,052 cases No different 3.39 per 1,000 likely 1.1 per 1,000 – 5.67 per 1,000 3.52 per 1,000
Sepsis after surgery 576 cases No different 5.91 per 1,000 likely 2.4 per 1,000 – 9.43 per 1,000 5.27 per 1,000
Surgical wound splitting open 216 cases No different 1.62 per 1,000 likely 0.15 per 1,000 – 3.09 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,261 cases No different 0.83 per 1,000 likely 0 per 1,000 – 1.8 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 1.24 likely 0.21 – 4.1 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 381 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 272 cases Too few cases 19.3% 17.3%
Readmitted after COPD 155 cases Too few cases 21.3% 20%
Days back in hospital after heart failure 545 cases Too few cases -3 days per 100 —
Days back in hospital after pneumonia 394 cases Too few cases 25 days per 100 —

9 more measures had too few cases here to report.

Clinicians registered at this address

354 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 49
Clinical 32
Internal Medicine 28
Registered Nurse 17
Social Worker 17
Family 11
Dietitian, Registered 9
Family Medicine 9
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 8
Speech-Language Pathologist 7
Ophthalmology 5
Anesthesiology 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA N California Healthcare System

Is VA N California Healthcare System a good hospital?

VA N California Healthcare System has a CMS overall rating of 4 out of 5 stars. Of the 12 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA N California Healthcare System?

72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 559 completed HCAHPS surveys.

Does VA N California Healthcare System have an emergency room?

Yes. CMS lists emergency services at VA N California Healthcare System.