CMS certification 050496
John Muir Medical Center - Concord Campus
2540 East St, Concord, CA 94520
John Muir Medical Center - Concord Campus has a CMS overall rating of 4 out of 5 stars. 77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 521 completed surveys, 23% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | CA | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 347 visits sampled · US median for EDs of the same volume: 3 h 21 min | 2 h 25 min | 2 h 54 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 23 visits sampled | 4 h 45 min | 4 h 20 min | 4 h 17 min |
| Left before being seen Lower is better · 68,357 patients | 1% | 2% | 2% |
| Stroke symptoms: brain scan read within 45 minutes Higher is better · 45 patients | 91% | 74% | 69% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 120 patients | 72% | 70% | 65% |
How John Muir Medical Center - Concord Campus compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| John Muir Medical Center - Concord CampusThis hospital | 4/5 | 77% | 2 h 25 min | 3 better 1 worse |
| Kaiser Foundation Hospital - AntiochSame county · Antioch | 1/5 | 73% | — | 1 better 1 worse |
| Sutter Delta Medical CenterSame county · Antioch | 3/5 | 60% | 3 h | 1 better 2 worse |
| Contra Costa Regional Medical CenterSame county · Martinez | 4/5 | 73% | 2 h 51 min | 2 better 1 worse |
| San Ramon Regional Medical CenterSame county · San Ramon | 4/5 | 65% | 2 h 31 min | 1 worse |
| Kaiser Foundation Hospital - Walnut CreekSame county · Walnut Creek | 3/5 | 70% | — | 2 better |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Concord.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 3,208 cases | Too few cases | 3.8% | 3.9% |
| Heart attack 172 cases | Too few cases | 10.4% | 11.9% |
| Heart failure 537 cases | Too few cases | 8% | 11.1% |
| Pneumonia 434 cases | Too few cases | 13.5% | 15.2% |
| Stroke 215 cases | Too few cases | 13% | 11.9% |
| COPD 124 cases | Too few cases | 7.6% | 8.6% |
| Heart bypass surgery (CABG) 175 cases | Too few cases | 1.2% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.02 likely 0.77 – 1.28 | 1 |
| After hip or knee replacement 263 cases | Too few cases | 3.1% | 4.1% |
| Deaths after a serious but treatable surgical complication 86 cases | No different | 184.13 per 1,000 likely 136.65 per 1,000 – 231.6 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 6,288 cases | No different | 1.14 per 1,000 likely 0.58 per 1,000 – 1.69 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 7,626 cases | No different | 0.32 per 1,000 likely 0.13 per 1,000 – 0.51 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 8,660 cases | No different | 0.23 per 1,000 likely 0.04 per 1,000 – 0.41 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 2,355 cases | No different | 3 per 1,000 likely 1.7 per 1,000 – 4.3 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 1,208 cases | No different | 1.21 per 1,000 likely 0 per 1,000 – 2.51 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 1,216 cases | No different | 7.77 per 1,000 likely 3.24 per 1,000 – 12.3 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 2,723 cases | No different | 3.1 per 1,000 likely 1.29 per 1,000 – 4.91 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 1,253 cases | No different | 3.43 per 1,000 likely 0.43 per 1,000 – 6.43 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 388 cases | No different | 1.93 per 1,000 likely 0.47 per 1,000 – 3.4 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 1,612 cases | No different | 1.11 per 1,000 likely 0.21 per 1,000 – 2 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.24 likely 0.04 – 0.78 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 0.64 likely 0.28 – 1.26 | 1 |
| Surgical site infections after colon surgery | No different | 0.9 likely 0.37 – 1.88 | 1 |
| MRSA bloodstream infections | No different | 0.25 likely 0.01 – 1.26 | 1 |
| C. diff intestinal infections | Better | 0.68 likely 0.47 – 0.94 | 1 |
1 more measure had too few cases here to report.
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 312 cases | Too few cases | 13.5% | 14.4% |
| Readmitted after heart failure 768 cases | Too few cases | 19.1% | 21.3% |
| Readmitted after pneumonia 504 cases | Too few cases | 17.1% | 17.3% |
| Readmitted after COPD 186 cases | Too few cases | 21.7% | 20% |
| Readmitted after heart bypass surgery 154 cases | Too few cases | 8.8% | 11% |
| Readmitted after hip or knee replacement 250 cases | Too few cases | 6.1% | 5.8% |
| Days back in hospital after a heart attack 295 cases | Too few cases | -6.8 days per 100 | — |
| Days back in hospital after heart failure 648 cases | Too few cases | -3.1 days per 100 | — |
| Days back in hospital after pneumonia 433 cases | Too few cases | 31.1 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 192 cases | No different | 13.4 per 1,000 likely 9.9 per 1,000 – 17.9 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 476 cases | No different | 12.9 per 100 likely 10.5 per 100 – 15.7 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 476 cases | No different | 6.7 per 100 likely 5.1 per 100 – 8.8 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 546 cases | No different | 1 likely 0.7 – 1.2 | — |
1 more measure had too few cases here to report.
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2020 $8,605
- 2021 $62,994
- 2022 $61,224
- 2023 $87,493
- 2024 $61,429
- 2025 $67,197
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Medical devices and supplies on long-term loan | $60,000 | 1 |
| Speaking, teaching and other services | $5,225 | 17 |
| Debt forgiveness | $133 | 1 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| AngioDynamics, Inc. | $60,000 | 1 |
| Pinnacle Biologics, Inc | $5,225 | 17 |
| Impulse Dynamics (USA) Inc. | $1,750 | 2 |
| Siemens Medical Solutions USA, Inc. | $133 | 1 |
| E.R. Squibb & Sons, L.L.C. | $89 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| Assessment of CCM in HF With Higher Ejection Fraction (AIM HIGHer) Impulse Dynamics (USA) Inc. · NCT05064709 | $1,750 |
| A Randomized, Double-Blind, Phase 3 Trial of Adagrasib plus Pembrolizumab plus Chemotherapy vs. Placebo plus Pembrolizumab plus Chemotherapy in Parti… E.R. Squibb & Sons, L.L.C. | $89 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about John Muir Medical Center - Concord Campus
Is John Muir Medical Center - Concord Campus a good hospital?
John Muir Medical Center - Concord Campus has a CMS overall rating of 4 out of 5 stars. Of the 26 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend John Muir Medical Center - Concord Campus?
77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 521 completed HCAHPS surveys.
How long is the wait in the John Muir Medical Center - Concord Campus emergency room?
Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does John Muir Medical Center - Concord Campus receive money from drug and device companies?
Drug and device makers reported $67,197 in payments to John Muir Medical Center - Concord Campus for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.