USCareCheck

CMS certification 050510

Kaiser Foundation Hospital

99 Montecillo Rd, San Rafael, CA 94903

Acute Care Hospitals Emergency services

Kaiser Foundation Hospital has a CMS overall rating of 4 out of 5 stars. 72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 72% US average 71%
Patient survey rating 3/5 1,084 completed surveys
Compared with the nation 1 worse 0 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,084 completed surveys, 33% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
72%
CA 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
66%
CA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
76%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
82%
CA 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
61%
CA 59% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
CA 85% · US 86% · 4 of 5 stars
Room was always clean
71%
CA 72% · US 74% · 4 of 5 stars
Always quiet at night
33%
CA 48% · US 60% · 1 of 5 stars

This hospital California average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital CA US
Severe sepsis and septic shock: all recommended care given Higher is better · 118 patients 81% 70% 65%

How Kaiser Foundation Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Kaiser Foundation HospitalThis hospital4/572%—1 worse
Marinhealth Medical CenterSame county · Greenbrae5/576%2 h 56 min6 better
Novato Community HospitalSame county · Novato5/584%2 h 36 minNo different
Petaluma Valley HospitalSame ZIP area · Petaluma4/570%2 h 50 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,899 cases Too few cases 3.4% 3.9%
Stroke 165 cases Too few cases 11% 11.9%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

7 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.96 likely 0.47 – 1.46 1
After hip or knee replacement 31 cases Too few cases 5.4% 4.1%
Pressure ulcers (bed sores) 254 cases No different 0.54 per 1,000 likely 0 per 1,000 – 1.79 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 333 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 331 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 50 cases No different 2.31 per 1,000 likely 0.58 per 1,000 – 4.03 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 48 cases No different 3.44 per 1,000 likely 0.82 per 1,000 – 6.06 per 1,000 3.52 per 1,000
Accidental cut or tear during abdominal surgery 75 cases No different 1.05 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.86 likely 0.14 – 2.83 1
Surgical site infections after colon surgery No different 0.83 likely 0.14 – 2.73 1
C. diff intestinal infections No different 0.66 likely 0.32 – 1.22 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 135 cases Too few cases 15.5% 14.4%
Readmitted after heart failure 320 cases Too few cases 19.8% 21.3%
Readmitted after pneumonia 404 cases Too few cases 17.3% 17.3%
Readmitted after COPD 66 cases Too few cases 19.1% 20%

10 more measures had too few cases here to report.

Clinicians registered at this address

355 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 45
Internal Medicine 30
Physical Therapist 27
Emergency Medicine 15
Dietitian, Registered 14
Hospitalist 14
Obstetrics & Gynecology 13
Diagnostic Radiology 12
Anesthesiology 8
Family Medicine 8
Pediatrics 8
Registered Nurse 8

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $605 general $605 · research $0
All years, 2019–2025 $419,051 40 reported payments
  • 2019 $22,684
  • 2020 $111,502
  • 2021 $94,655
  • 2022 $0
  • 2023 $189,560
  • 2024 $46
  • 2025 $605

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $605 5

Largest paying companies, 2025

Company Amount Payments
Zimmer Biomet Holdings, Inc. $531 1
Biotronik INC. $74 4

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Kaiser Foundation Hospital

Is Kaiser Foundation Hospital a good hospital?

Kaiser Foundation Hospital has a CMS overall rating of 4 out of 5 stars. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Kaiser Foundation Hospital?

72% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,084 completed HCAHPS surveys.

Does Kaiser Foundation Hospital have an emergency room?

Yes. CMS lists emergency services at Kaiser Foundation Hospital.

Does Kaiser Foundation Hospital receive money from drug and device companies?

Drug and device makers reported $605 in payments to Kaiser Foundation Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.