USCareCheck

CMS certification 050714

Sutter Maternity & Surgery Center of Santa Cruz

2900 Chanticleer Avenue, Santa Cruz, CA 95065

Acute Care Hospitals Birthing-friendly

CMS does not publish an overall star rating for Sutter Maternity & Surgery Center of Santa Cruz. 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 85% US average 71%
Patient survey rating 4/5 203 completed surveys
Compared with the nation 0 worse 0 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 203 completed surveys, 24% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
85%
CA 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
87%
CA 68% · US 72% · 5 of 5 stars
Nurses always communicated well
83%
CA 76% · US 80% · 4 of 5 stars
Doctors always communicated well
83%
CA 76% · US 80% · 4 of 5 stars
Staff always explained new medicines
62%
CA 59% · US 62% · 3 of 5 stars
Given information about recovering at home
93%
CA 85% · US 86% · 5 of 5 stars
Room was always clean
84%
CA 72% · US 74% · 5 of 5 stars
Always quiet at night
69%
CA 48% · US 60% · 4 of 5 stars

This hospital California average US average

How Sutter Maternity & Surgery Center of Santa Cruz compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Sutter Maternity & Surgery Center of Santa CruzThis hospitalNot rated85%—No different
Dominican HospitalSame city4/568%3 h 3 min4 better 2 worse
Watsonville Community HospitalSame county · Watsonville2/566%2 h 50 min2 worse
Kaiser Foundation Hospital-Santa ClaraSame ZIP area · Santa Clara2/575%—2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Santa Cruz.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 63 cases Too few cases 3.9% 3.9%

6 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.01 likely 0.5 – 1.52 1
After hip or knee replacement 30 cases Too few cases 3.6% 4.1%
Pressure ulcers (bed sores) 51 cases No different 0.61 per 1,000 likely 0 per 1,000 – 1.94 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 118 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 116 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 109 cases No different 2.28 per 1,000 likely 0.56 per 1,000 – 4 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 109 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.37 per 1,000 1.67 per 1,000
Breathing failure after surgery 109 cases No different 8.41 per 1,000 likely 0 per 1,000 – 18.05 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 113 cases No different 3.36 per 1,000 likely 0.77 per 1,000 – 5.95 per 1,000 3.52 per 1,000
Sepsis after surgery 102 cases No different 6.75 per 1,000 likely 2.52 per 1,000 – 10.98 per 1,000 5.27 per 1,000
Surgical wound splitting open 42 cases No different 1.75 per 1,000 likely 0.23 per 1,000 – 3.28 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 59 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.12 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after hip or knee replacement 32 cases Too few cases 5.3% 5.8%
Unplanned visits after an outpatient colonoscopy 3,197 cases No different 11.7 per 1,000 likely 9.2 per 1,000 – 14.9 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 506 cases No different 0.9 likely 0.7 – 1.3 —

11 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

37 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anesthesiology 17
Physician Assistant 5
Surgery 3
Lactation Consultant 2
Lactation Consultant, Non-RN 2
Podiatrist 2
Doula 1
Foot & Ankle Surgery 1
Orthopaedic Surgery 1
Pain Medicine 1
Pharmacist 1
Registered Nurse First Assistant 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Sutter Maternity & Surgery Center of Santa Cruz

Is Sutter Maternity & Surgery Center of Santa Cruz a good hospital?

CMS does not publish an overall star rating for Sutter Maternity & Surgery Center of Santa Cruz. On all 7 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Sutter Maternity & Surgery Center of Santa Cruz?

85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 203 completed HCAHPS surveys.

Does Sutter Maternity & Surgery Center of Santa Cruz have an emergency room?

No. CMS does not list emergency services at Sutter Maternity & Surgery Center of Santa Cruz.