USCareCheck

CMS certification 05127F

Loma Linda VA Medical Center

11201 Benton Street, Loma Linda, CA 92357

Acute Care - Veterans Administration Emergency services

Loma Linda VA Medical Center has a CMS overall rating of 3 out of 5 stars. 78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 78% US average 71%
Patient survey rating 3/5 532 completed surveys
Compared with the nation 1 worse 2 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 532 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
78%
CA 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
77%
CA 68% · US 72% · 4 of 5 stars
Nurses always communicated well
79%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
81%
CA 76% · US 80% · 3 of 5 stars
Staff always explained new medicines
66%
CA 59% · US 62% · 3 of 5 stars
Given information about recovering at home
85%
CA 85% · US 86% · 3 of 5 stars
Room was always clean
71%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
54%
CA 48% · US 60% · 3 of 5 stars

This hospital California average US average

How Loma Linda VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Loma Linda VA Medical CenterThis hospital3/578%—2 better 1 worse
Loma Linda University Children's HospitalSame city3/576%3 h 52 min2 better
Loma Linda University Medical CenterSame city4/578%6 h 53 min5 better 2 worse
Redlands Community HospitalSame county · Redlands2/574%3 h 51 min1 better 2 worse
Kaiser Foundation Hospital Fontana/OntarioSame county · Fontana3/578%—3 better 2 worse
Arrowhead Regional Medical CenterSame county · Colton2/573%3 h 24 min2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Loma Linda.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,236 cases Too few cases 3.7% 3.9%
Heart attack 128 cases Too few cases 10.3% 11.9%
Heart failure 517 cases Too few cases 7.8% 11.1%
Pneumonia 425 cases Too few cases 11.7% 15.2%
COPD 279 cases Too few cases 7.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.66 – 1.28 1
After hip or knee replacement 269 cases Too few cases 5.2% 4.1%
Deaths after a serious but treatable surgical complication 58 cases No different 187.12 per 1,000 likely 129.58 per 1,000 – 244.67 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 6,417 cases No different 0.79 per 1,000 likely 0.16 per 1,000 – 1.42 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 9,884 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 10,162 cases No different 0.21 per 1,000 likely 0.02 per 1,000 – 0.4 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,752 cases No different 2.21 per 1,000 likely 0.8 per 1,000 – 3.63 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,024 cases No different 1.35 per 1,000 likely 0 per 1,000 – 2.9 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,062 cases No different 10.38 per 1,000 likely 3.68 per 1,000 – 17.09 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,775 cases No different 3.07 per 1,000 likely 1.01 per 1,000 – 5.13 per 1,000 3.52 per 1,000
Sepsis after surgery 941 cases No different 3.99 per 1,000 likely 0.5 per 1,000 – 7.47 per 1,000 5.27 per 1,000
Surgical wound splitting open 399 cases No different 1.52 per 1,000 likely 0.1 per 1,000 – 2.94 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,899 cases No different 0.76 per 1,000 likely 0 per 1,000 – 1.68 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.56 likely 0.09 – 1.84 1
Urinary tract infections from catheters (CAUTI) No different 0.33 likely 0.05 – 1.07 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 98 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 429 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 360 cases Too few cases 16.9% 17.3%
Readmitted after COPD 222 cases Too few cases 22.4% 20%
Readmitted after hip or knee replacement 293 cases Too few cases 6.3% 5.8%
Days back in hospital after a heart attack 149 cases Too few cases 45.7 days per 100 —
Days back in hospital after heart failure 672 cases Too few cases 8.6 days per 100 —
Days back in hospital after pneumonia 526 cases Too few cases 21 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

827 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 18 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 129
Pharmacist 83
Registered Nurse 65
Social Worker 39
Critical Care Medicine 33
Internal Medicine 29
Family 25
Dietitian, Registered 24
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 23
Audiologist 22
Pastoral 17
Emergency 15

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Loma Linda VA Medical Center

Is Loma Linda VA Medical Center a good hospital?

Loma Linda VA Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Loma Linda VA Medical Center?

78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 532 completed HCAHPS surveys.

Does Loma Linda VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Loma Linda VA Medical Center.