USCareCheck

CMS certification 05128F

VA Greater Los Angeles Healthcare System

11301 Wilshire Blvd., Los Angeles, CA 90073

Acute Care - Veterans Administration Emergency services

VA Greater Los Angeles Healthcare System has a CMS overall rating of 3 out of 5 stars. 66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 66% US average 71%
Patient survey rating 3/5 566 completed surveys
Compared with the nation 4 worse 2 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 566 completed surveys, 23% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
66%
CA 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
69%
CA 68% · US 72% · 3 of 5 stars
Nurses always communicated well
75%
CA 76% · US 80% · 3 of 5 stars
Doctors always communicated well
79%
CA 76% · US 80% · 3 of 5 stars
Staff always explained new medicines
62%
CA 59% · US 62% · 3 of 5 stars
Given information about recovering at home
86%
CA 85% · US 86% · 3 of 5 stars
Room was always clean
68%
CA 72% · US 74% · 3 of 5 stars
Always quiet at night
51%
CA 48% · US 60% · 2 of 5 stars

This hospital California average US average

How VA Greater Los Angeles Healthcare System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA Greater Los Angeles Healthcare SystemThis hospital3/566%—2 better 4 worse
Martin Luther King, Jr. Community HospitalSame city4/568%2 h 30 min3 better 1 worse
Ronald Reagan UCLA Medical CenterSame city4/579%5 h 12 min5 better 1 worse
Cedars-Sinai Medical CenterSame city5/578%5 h 55 min14 better 3 worse
Docs Surgical HospitalSame cityNot rated72%—No different
Kaiser Foundation Hospital - West LaSame city3/573%—1 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Los Angeles.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,867 cases Too few cases 3.3% 3.9%
Heart attack 84 cases Too few cases 11.7% 11.9%
Heart failure 536 cases Too few cases 5.5% 11.1%
Pneumonia 341 cases Too few cases 9.8% 15.2%
COPD 202 cases Too few cases 5.6% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.65 – 1.29 1
After hip or knee replacement 71 cases Too few cases 3.8% 4.1%
Deaths after a serious but treatable surgical complication 33 cases No different 162.23 per 1,000 likely 101.89 per 1,000 – 222.56 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 6,763 cases No different 1.06 per 1,000 likely 0.45 per 1,000 – 1.68 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 9,729 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 10,281 cases No different 0.3 per 1,000 likely 0.12 per 1,000 – 0.49 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,030 cases No different 1.63 per 1,000 likely 0.18 per 1,000 – 3.08 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 407 cases No different 1.83 per 1,000 likely 0.23 per 1,000 – 3.43 per 1,000 1.67 per 1,000
Breathing failure after surgery 407 cases No different 6.11 per 1,000 likely 0 per 1,000 – 13.28 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,021 cases No different 3.27 per 1,000 likely 1.03 per 1,000 – 5.52 per 1,000 3.52 per 1,000
Sepsis after surgery 411 cases No different 3.74 per 1,000 likely 0.07 per 1,000 – 7.41 per 1,000 5.27 per 1,000
Surgical wound splitting open 172 cases No different 1.68 per 1,000 likely 0.19 per 1,000 – 3.18 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,069 cases No different 0.89 per 1,000 likely 0 per 1,000 – 1.9 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.73 likely 0.12 – 2.42 1
Urinary tract infections from catheters (CAUTI) No different 0.7 likely 0.18 – 1.91 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 69 cases Too few cases 15.7% 14.4%
Readmitted after heart failure 477 cases Too few cases 23.9% 21.3%
Readmitted after pneumonia 274 cases Too few cases 21.4% 17.3%
Readmitted after COPD 178 cases Too few cases 22.1% 20%
Readmitted after hip or knee replacement 84 cases Too few cases 5.2% 5.8%
Days back in hospital after a heart attack 97 cases Too few cases 40.3 days per 100 —
Days back in hospital after heart failure 718 cases Too few cases 34.5 days per 100 —
Days back in hospital after pneumonia 409 cases Too few cases 63.9 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

1,220 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 158 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 190
Social Worker 108
Pharmacist 86
Dietitian, Registered 43
Internal Medicine 43
Psychiatry 41
Registered Nurse 38
Family 36
Optometrist 25
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 24
Speech-Language Pathologist 22
General Care 20

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA Greater Los Angeles Healthcare System

Is VA Greater Los Angeles Healthcare System a good hospital?

VA Greater Los Angeles Healthcare System has a CMS overall rating of 3 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA Greater Los Angeles Healthcare System?

66% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 566 completed HCAHPS surveys.

Does VA Greater Los Angeles Healthcare System have an emergency room?

Yes. CMS lists emergency services at VA Greater Los Angeles Healthcare System.