CMS certification 070025
Hartford Hospital
80 Seymour Street, Hartford, CT 06102
Hartford Hospital has a CMS overall rating of 4 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 3. Emergency patients spend a median of 4 h 29 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 2,047 completed surveys, 22% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | CT | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 336 visits sampled · US median for EDs of the same volume: 3 h 21 min | 4 h 29 min | 3 h 12 min | 2 h 42 min |
| Median time for psychiatric and mental health patients Lower is better · 28 visits sampled | 4 h 1 min | 4 h 7 min | 4 h 17 min |
| Left before being seen Lower is better · 115,048 patients | 0% | 2% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 138 patients | 46% | 57% | 65% |
How Hartford Hospital compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Hartford HospitalThis hospital | 4/5 | 68% | 4 h 29 min | 8 better 3 worse |
| St Francis Hospital & Medical CenterSame city | 2/5 | 63% | 4 h 35 min | 3 better 3 worse |
| The Hospital of Central ConnecticutSame county · New Britain | 2/5 | 64% | 2 h 53 min | 3 better 2 worse |
| Manchester Memorial HospitalSame county · Manchester | 4/5 | 58% | 3 h 43 min | 3 better |
| John Dempsey Hospital of the University of ConnectSame county · Farmington | 3/5 | 80% | 4 h 6 min | 2 better 3 worse |
| Bristol HospitalSame county · Bristol | 2/5 | 62% | 3 h 10 min | 1 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Hartford.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 9,712 cases | Too few cases | 2.5% | 3.9% |
| Heart attack 547 cases | Too few cases | 9.6% | 11.9% |
| Heart failure 1,112 cases | Too few cases | 10.8% | 11.1% |
| Pneumonia 762 cases | Too few cases | 12.6% | 15.2% |
| Stroke 792 cases | Too few cases | 10.1% | 11.9% |
| COPD 170 cases | Too few cases | 7.7% | 8.6% |
| Heart bypass surgery (CABG) 173 cases | Too few cases | 1.9% | 2.4% |
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | Better | 0.67 likely 0.49 – 0.86 | 1 |
| After hip or knee replacement 223 cases | Too few cases | 2.8% | 4.1% |
| Deaths after a serious but treatable surgical complication 242 cases | No different | 166.46 per 1,000 likely 132.49 per 1,000 – 200.44 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 13,786 cases | No different | 0.3 per 1,000 likely 0 per 1,000 – 0.68 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 15,459 cases | No different | 0.12 per 1,000 likely 0 per 1,000 – 0.27 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 16,567 cases | No different | 0.34 per 1,000 likely 0.17 per 1,000 – 0.5 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 4,494 cases | No different | 2.41 per 1,000 likely 1.37 per 1,000 – 3.46 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 2,254 cases | No different | 1.3 per 1,000 likely 0.18 per 1,000 – 2.43 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 2,278 cases | Better | 5.49 per 1,000 likely 2.18 per 1,000 – 8.8 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 4,956 cases | No different | 2.91 per 1,000 likely 1.5 per 1,000 – 4.31 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 2,298 cases | Better | 2.97 per 1,000 likely 0.73 per 1,000 – 5.22 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 1,076 cases | No different | 2.54 per 1,000 likely 1.24 per 1,000 – 3.85 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 3,271 cases | No different | 0.66 per 1,000 likely 0 per 1,000 – 1.42 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | Better | 0.23 likely 0.11 – 0.44 | 1 |
| Urinary tract infections from catheters (CAUTI) | Better | 0.14 likely 0.06 – 0.29 | 1 |
| Surgical site infections after colon surgery | Better | 0.39 likely 0.14 – 0.87 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 1.67 likely 0.53 – 4.02 | 1 |
| MRSA bloodstream infections | Better | 0.55 likely 0.32 – 0.88 | 1 |
| C. diff intestinal infections | Better | 0.56 likely 0.44 – 0.7 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 1,350 cases | Too few cases | 15% | 14.4% |
| Readmitted after heart failure 2,300 cases | Too few cases | 21% | 21.3% |
| Readmitted after pneumonia 1,366 cases | Too few cases | 18.3% | 17.3% |
| Readmitted after COPD 453 cases | Too few cases | 21.2% | 20% |
| Readmitted after heart bypass surgery 331 cases | Too few cases | 10.9% | 11% |
| Readmitted after hip or knee replacement 228 cases | Too few cases | 5.9% | 5.8% |
| Days back in hospital after a heart attack 668 cases | Too few cases | 34.7 days per 100 | — |
| Days back in hospital after heart failure 1,282 cases | Too few cases | 10.6 days per 100 | — |
| Days back in hospital after pneumonia 774 cases | Too few cases | 13.9 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 1,278 cases | No different | 12.8 per 1,000 likely 9.9 per 1,000 – 16.5 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 417 cases | No different | 11.3 per 100 likely 9.1 per 100 – 13.9 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 417 cases | No different | 4.9 per 100 likely 3.6 per 100 – 6.5 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 1,278 cases | Better | 0.8 likely 0.6 – 1 | — |
1 more measure had too few cases here to report.
Clinicians registered at this address
1,070 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 66 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Medical | 149 |
| Acute Care | 103 |
| Physician Assistant | 98 |
| Internal Medicine | 94 |
| Surgical | 81 |
| Emergency Medicine | 76 |
| Family | 49 |
| Nurse Anesthetist, Certified Registered | 36 |
| Adult Health | 29 |
| Dietitian, Registered | 29 |
| Nurse Practitioner | 29 |
| Anesthesiology | 25 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $4.3M
- 2020 $3M
- 2021 $4.6M
- 2022 $4.8M
- 2023 $3.7M
- 2024 $4.5M
- 2025 $4.2M
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Space rental and facility fees | $1.2M | 138 |
| Medical devices and supplies on long-term loan | $314,565 | 12 |
| Grants | $108,860 | 14 |
| Consulting fees | $73,615 | 5 |
| Speaking, teaching and other services | $35,239 | 51 |
| Education | $29,832 | 6 |
| Gifts | $10,500 | 2 |
| Charitable contributions | $8,500 | 2 |
| Debt forgiveness | $1,024 | 5 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Medtronic, Inc. | $1.1M | 107 |
| Intuitive Surgical, INC. | $506,103 | 22 |
| Amgen Inc. | $388,255 | 4 |
| Abbvie INC. | $289,120 | 9 |
| Genentech, Inc. | $221,672 | 19 |
| Siemens Medical Solutions USA, Inc. | $145,463 | 1 |
| E.R. Squibb & Sons, L.L.C. | $133,988 | 10 |
| Boehringer Ingelheim Pharmaceuticals, Inc. | $114,375 | 14 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Phase 2, Open-label, Randomized, Multicenter Study of Tarlatamab Dosing Regimens in Subjects With Small Cell Lung Cancer (SCLC) (DeLLphi-309) Amgen Inc. | $329,188 |
| Assess the in vivo efficacy of aztreonam as defined by CFU reduction against S maltophilia across the spectrum of relevant MICs ABBVIE INC. | $193,571 |
| Cardiac RADIoablation versus repeat catheter Ablation: a pivotal randomized clinical Trial Evaluating safety and efficacy for patients with high-risk Siemens Medical Solutions USA, Inc. | $145,463 |
| ATEZOLIZUMAB AND BEVACIZUMAB TIRAGOLUMAB IN 1L UNRESECTABLE HCC PTS Genentech, Inc. | $130,981 |
| SPYRAL AFFIRM Medtronic, Inc. | $107,582 |
| IN VIVO EFFICACY OF AN AZTREONAM HUMAN SIMULATED REGIMEN AGAINST STENOTROPHOMONAS MALTOPHILIA IN THE MURINE THIGH INFECTION MODEL ABBVIE INC. | $72,799 |
| A Phase 3, Open-label, Randomized Study to Compare the Efficacy and Safety of Luspatercept (ACE-536) vs Epoetin Alfa for the Treatment of Anemia Due … Celgene Corporation | $72,718 |
| ALLIANCE 2021-05 Edwards Lifesciences Corporation | $71,753 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Hartford Hospital
Is Hartford Hospital a good hospital?
Hartford Hospital has a CMS overall rating of 4 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 8 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Hartford Hospital?
68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 2,047 completed HCAHPS surveys.
How long is the wait in the Hartford Hospital emergency room?
Emergency patients spend a median of 4 h 29 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Hartford Hospital receive money from drug and device companies?
Drug and device makers reported $4.2M in payments to Hartford Hospital for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.