USCareCheck

CMS certification 100049

HCA Florida Highlands Hospital

3600 S Highlands Ave, Sebring, FL 33870

Acute Care Hospitals Emergency services

HCA Florida Highlands Hospital has a CMS overall rating of 3 out of 5 stars. 62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 62% US average 71%
Patient survey rating 2/5 468 completed surveys
Compared with the nation 1 worse 1 better of 18 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 468 completed surveys, 24% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
62%
FL 69% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
60%
FL 68% · US 72% · 2 of 5 stars
Nurses always communicated well
72%
FL 76% · US 80% · 2 of 5 stars
Doctors always communicated well
68%
FL 75% · US 80% · 2 of 5 stars
Staff always explained new medicines
51%
FL 58% · US 62% · 1 of 5 stars
Given information about recovering at home
77%
FL 83% · US 86% · 1 of 5 stars
Room was always clean
71%
FL 72% · US 74% · 3 of 5 stars
Always quiet at night
58%
FL 56% · US 60% · 3 of 5 stars

This hospital Florida average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital FL US
Median time in the emergency department before leaving Lower is better · 394 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 10 min 2 h 36 min 2 h 42 min
Left before being seen Lower is better · 24,125 patients 1% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 105 patients 73% 73% 65%

How HCA Florida Highlands Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
HCA Florida Highlands HospitalThis hospital3/562%2 h 10 min1 better 1 worse
Adventhealth SebringSame city3/566%2 h 27 min3 better 1 worse
Winter Haven HospitalSame ZIP area · Winter Haven3/565%3 h 13 min1 better 4 worse
Adventhealth Lake WalesSame ZIP area · Lake Wales2/568%2 h 6 min1 better 1 worse
Adventhealth Heart of FloridaSame ZIP area · Davenport3/564%2 h 10 min2 better 2 worse
Bartow Regional Medical CenterSame ZIP area · Bartow3/568%2 h 8 min2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Sebring.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,032 cases Too few cases 3.9% 3.9%
Heart attack 46 cases Too few cases 12.3% 11.9%
Heart failure 135 cases Too few cases 9.9% 11.1%
Pneumonia 197 cases Too few cases 15.8% 15.2%
Stroke 44 cases Too few cases 15.4% 11.9%
COPD 76 cases Too few cases 7.3% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.02 likely 0.61 – 1.44 1
Deaths after a serious but treatable surgical complication 32 cases No different 144.17 per 1,000 likely 84.55 per 1,000 – 203.79 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 1,546 cases No different 0.73 per 1,000 likely 0 per 1,000 – 1.71 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,039 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,113 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 517 cases No different 2.07 per 1,000 likely 0.44 per 1,000 – 3.71 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 266 cases No different 2.08 per 1,000 likely 0.37 per 1,000 – 3.79 per 1,000 1.67 per 1,000
Breathing failure after surgery 281 cases No different 9.08 per 1,000 likely 0.34 per 1,000 – 17.82 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 498 cases No different 3.25 per 1,000 likely 0.88 per 1,000 – 5.63 per 1,000 3.52 per 1,000
Sepsis after surgery 277 cases No different 5.5 per 1,000 likely 1.4 per 1,000 – 9.61 per 1,000 5.27 per 1,000
Surgical wound splitting open 128 cases No different 1.72 per 1,000 likely 0.2 per 1,000 – 3.23 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 321 cases No different 0.99 per 1,000 likely 0 per 1,000 – 2.06 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections Better 0 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 61 cases Too few cases 14.4% 14.4%
Readmitted after heart failure 205 cases Too few cases 20.9% 21.3%
Readmitted after pneumonia 357 cases Too few cases 18.3% 17.3%
Readmitted after COPD 144 cases Too few cases 19.4% 20%
Days back in hospital after heart failure 145 cases Too few cases -18.6 days per 100 —
Days back in hospital after pneumonia 224 cases Too few cases 15.1 days per 100 —
Unplanned visits after an outpatient colonoscopy 85 cases No different 13.2 per 1,000 likely 9.8 per 1,000 – 17.9 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 135 cases No different 1 likely 0.7 – 1.4 —

6 more measures had too few cases here to report.

Clinicians registered at this address

12 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 3
Anatomic Pathology & Clinical Pathology 1
Anesthesiology 1
Emergency Medicine 1
Family 1
General Acute Care Hospital 1
Internal Medicine 1
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 1
Physical Therapist 1
Specialist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about HCA Florida Highlands Hospital

Is HCA Florida Highlands Hospital a good hospital?

HCA Florida Highlands Hospital has a CMS overall rating of 3 out of 5 stars. Of the 18 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend HCA Florida Highlands Hospital?

62% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 468 completed HCAHPS surveys.

How long is the wait in the HCA Florida Highlands Hospital emergency room?

Emergency patients spend a median of 2 h 10 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.