USCareCheck

CMS certification 10099F

Orlando VA Medical Center

13800 Veterans Way, Orlando, FL 32827

Acute Care - Veterans Administration Emergency services

Orlando VA Medical Center has a CMS overall rating of 5 out of 5 stars. 81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 81% US average 71%
Patient survey rating 5/5 490 completed surveys
Compared with the nation 1 worse 3 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 490 completed surveys, 31% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
81%
FL 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
83%
FL 68% · US 72% · 5 of 5 stars
Nurses always communicated well
86%
FL 76% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
FL 75% · US 80% · 5 of 5 stars
Staff always explained new medicines
72%
FL 58% · US 62% · 4 of 5 stars
Given information about recovering at home
88%
FL 83% · US 86% · 4 of 5 stars
Room was always clean
77%
FL 72% · US 74% · 4 of 5 stars
Always quiet at night
63%
FL 56% · US 60% · 4 of 5 stars

This hospital Florida average US average

How Orlando VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Orlando VA Medical CenterThis hospital5/581%—3 better 1 worse
Ucf Lake Nona HospitalSame city3/575%2 h 18 min1 better
Orlando HealthSame city4/575%2 h 57 min9 better 4 worse
Adventhealth OrlandoSame city3/575%2 h 40 min11 better 7 worse
Orlando Health-Health Central HospitalSame county · Ocoee3/573%2 h 29 min3 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Orlando.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,788 cases Too few cases 3.9% 3.9%
Heart attack 121 cases Too few cases 10% 11.9%
Heart failure 606 cases Too few cases 6.6% 11.1%
Pneumonia 523 cases Too few cases 10.3% 15.2%
COPD 348 cases Too few cases 5.8% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.87 likely 0.57 – 1.17 1
After hip or knee replacement 261 cases Too few cases 3.2% 4.1%
Deaths after a serious but treatable surgical complication 65 cases No different 159.66 per 1,000 likely 100 per 1,000 – 219.33 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 7,240 cases No different 0.49 per 1,000 likely 0 per 1,000 – 1.13 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 11,195 cases No different 0.16 per 1,000 likely 0 per 1,000 – 0.37 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 11,710 cases No different 0.37 per 1,000 likely 0.18 per 1,000 – 0.56 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,077 cases No different 1.97 per 1,000 likely 0.7 per 1,000 – 3.24 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,361 cases No different 1.36 per 1,000 likely 0 per 1,000 – 2.92 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,291 cases No different 9.26 per 1,000 likely 2.94 per 1,000 – 15.59 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,094 cases No different 2.51 per 1,000 likely 0.42 per 1,000 – 4.6 per 1,000 3.52 per 1,000
Sepsis after surgery 1,269 cases No different 4.74 per 1,000 likely 1.41 per 1,000 – 8.07 per 1,000 5.27 per 1,000
Surgical wound splitting open 494 cases No different 1.54 per 1,000 likely 0.11 per 1,000 – 2.97 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,796 cases No different 0.79 per 1,000 likely 0 per 1,000 – 1.73 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0.65 likely 0.03 – 3.21 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 91 cases Too few cases 15.6% 14.4%
Readmitted after heart failure 513 cases Too few cases 20.3% 21.3%
Readmitted after pneumonia 417 cases Too few cases 19.2% 17.3%
Readmitted after COPD 287 cases Too few cases 20.5% 20%
Readmitted after hip or knee replacement 314 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 135 cases Too few cases -8.3 days per 100 —
Days back in hospital after heart failure 800 cases Too few cases -36.5 days per 100 —
Days back in hospital after pneumonia 609 cases Too few cases 4.9 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

421 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 21 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 70
Clinical 61
Dietitian, Registered 31
Psychiatry 19
Audiologist 15
Registered Nurse 15
Family 13
Optometrist 11
Social Worker 9
Pharmacotherapy 8
Physical Therapist 8
Physician Assistant 7

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Orlando VA Medical Center

Is Orlando VA Medical Center a good hospital?

Orlando VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Orlando VA Medical Center?

81% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 490 completed HCAHPS surveys.

Does Orlando VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Orlando VA Medical Center.