USCareCheck

CMS certification 10009F

Bay Pines VA Medical Center

10000 Bay Pines Blvd., Bay Pines, FL 33744

Acute Care - Veterans Administration Emergency services

Bay Pines VA Medical Center has a CMS overall rating of 3 out of 5 stars. 79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 5.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 79% US average 71%
Patient survey rating 4/5 528 completed surveys
Compared with the nation 5 worse 2 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 528 completed surveys, 37% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
79%
FL 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
79%
FL 68% · US 72% · 4 of 5 stars
Nurses always communicated well
85%
FL 76% · US 80% · 5 of 5 stars
Doctors always communicated well
79%
FL 75% · US 80% · 3 of 5 stars
Staff always explained new medicines
69%
FL 58% · US 62% · 4 of 5 stars
Given information about recovering at home
86%
FL 83% · US 86% · 3 of 5 stars
Room was always clean
73%
FL 72% · US 74% · 4 of 5 stars
Always quiet at night
63%
FL 56% · US 60% · 4 of 5 stars

This hospital Florida average US average

How Bay Pines VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Bay Pines VA Medical CenterThis hospital3/579%—2 better 5 worse
Morton Plant HospitalSame county · Clearwater4/581%3 h 1 min4 better 2 worse
HCA Florida Largo HospitalSame county · Largo2/558%1 h 50 min1 better 1 worse
HCA Florida St Petersburg HospitalSame county · Saint Petersburg2/564%2 h 12 min1 better 2 worse
HCA Florida Northside HospitalSame county · Saint Petersburg1/553%2 h 42 min3 better 3 worse
St Anthonys HospitalSame county · Saint Petersburg3/579%3 h 22 min2 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,369 cases Too few cases 3.1% 3.9%
Heart attack 98 cases Too few cases 11% 11.9%
Heart failure 437 cases Too few cases 8.6% 11.1%
Pneumonia 525 cases Too few cases 11.1% 15.2%
COPD 362 cases Too few cases 5.2% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.38 likely 1.08 – 1.67 1
After hip or knee replacement 238 cases Too few cases 3.8% 4.1%
Deaths after a serious but treatable surgical complication 75 cases No different 150 per 1,000 likely 93.16 per 1,000 – 206.85 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 6,784 cases Worse 1.63 per 1,000 likely 1 per 1,000 – 2.26 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 10,856 cases No different 0.26 per 1,000 likely 0.06 per 1,000 – 0.47 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 11,427 cases No different 0.3 per 1,000 likely 0.11 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,784 cases No different 2.3 per 1,000 likely 0.93 per 1,000 – 3.68 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,219 cases No different 1.27 per 1,000 likely 0 per 1,000 – 2.78 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,164 cases No different 9.69 per 1,000 likely 3.6 per 1,000 – 15.79 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,975 cases No different 4.98 per 1,000 likely 2.98 per 1,000 – 6.98 per 1,000 3.52 per 1,000
Sepsis after surgery 1,185 cases No different 5.57 per 1,000 likely 2.33 per 1,000 – 8.81 per 1,000 5.27 per 1,000
Surgical wound splitting open 286 cases No different 1.53 per 1,000 likely 0.1 per 1,000 – 2.95 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,649 cases No different 1.47 per 1,000 likely 0.52 per 1,000 – 2.42 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.29 likely 0.02 – 1.45 1
Urinary tract infections from catheters (CAUTI) No different 0.57 likely 0.14 – 1.55 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 61 cases Too few cases 14.4% 14.4%
Readmitted after heart failure 367 cases Too few cases 22.9% 21.3%
Readmitted after pneumonia 421 cases Too few cases 20.2% 17.3%
Readmitted after COPD 287 cases Too few cases 23.1% 20%
Readmitted after hip or knee replacement 232 cases Too few cases 6.2% 5.8%
Days back in hospital after a heart attack 104 cases Too few cases 3.8 days per 100 —
Days back in hospital after heart failure 555 cases Too few cases 10.4 days per 100 —
Days back in hospital after pneumonia 612 cases Too few cases 1.8 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

692 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 32 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 127
Clinical 117
Dietitian, Registered 35
Social Worker 28
Internal Medicine 21
Psychiatry 19
Family Medicine 18
Optometrist 15
Audiologist 14
Psychologist 13
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 12
Psychiatric/Mental Health 12

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Bay Pines VA Medical Center

Is Bay Pines VA Medical Center a good hospital?

Bay Pines VA Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 5. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Bay Pines VA Medical Center?

79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 528 completed HCAHPS surveys.

Does Bay Pines VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Bay Pines VA Medical Center.