USCareCheck

CMS certification 100209

HCA Florida Kendall Hospital

11750 Bird Rd, Miami, FL 33175

Acute Care Hospitals Emergency services Birthing-friendly

HCA Florida Kendall Hospital has a CMS overall rating of 4 out of 5 stars. 60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 2. Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 60% US average 71%
Patient survey rating 2/5 854 completed surveys
Compared with the nation 2 worse 5 better of 21 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 854 completed surveys, 15% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
60%
FL 69% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
60%
FL 68% · US 72% · 2 of 5 stars
Nurses always communicated well
74%
FL 76% · US 80% · 2 of 5 stars
Doctors always communicated well
75%
FL 75% · US 80% · 2 of 5 stars
Staff always explained new medicines
59%
FL 58% · US 62% · 2 of 5 stars
Given information about recovering at home
81%
FL 83% · US 86% · 2 of 5 stars
Room was always clean
72%
FL 72% · US 74% · 3 of 5 stars
Always quiet at night
57%
FL 56% · US 60% · 3 of 5 stars

This hospital Florida average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital FL US
Median time in the emergency department before leaving Lower is better · 422 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 6 min 2 h 36 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 18 visits sampled 5 h 12 min 3 h 40 min 4 h 17 min
Left before being seen Lower is better · 78,291 patients 0% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 140 patients 72% 73% 65%

How HCA Florida Kendall Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
HCA Florida Kendall HospitalThis hospital4/560%2 h 6 min5 better 2 worse
Baptist Hospital of MiamiSame city5/574%3 h 56 min6 better 3 worse
Keralty HospitalSame city2/563%3 h 30 min1 better 1 worse
West Kendall Baptist HospitalSame city5/573%2 h 59 min5 better 1 worse
North Shore Medical CenterSame city1/547%3 h2 better 4 worse
South Miami HospitalSame city4/576%3 h 16 min5 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Miami.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 4,080 cases Too few cases 3.6% 3.9%
Heart attack 79 cases Too few cases 10.8% 11.9%
Heart failure 105 cases Too few cases 8.8% 11.1%
Pneumonia 296 cases Too few cases 10.8% 15.2%
Stroke 473 cases Too few cases 11.2% 11.9%
COPD 29 cases Too few cases 9.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.84 likely 0.45 – 1.22 1
After hip or knee replacement 78 cases Too few cases 4.9% 4.1%
Deaths after a serious but treatable surgical complication 63 cases No different 170.02 per 1,000 likely 121.42 per 1,000 – 218.61 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,746 cases No different 0.43 per 1,000 likely 0 per 1,000 – 1.18 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,158 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,119 cases No different 0.23 per 1,000 likely 0.03 per 1,000 – 0.43 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 524 cases No different 2.03 per 1,000 likely 0.41 per 1,000 – 3.64 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 84 cases No different 1.62 per 1,000 likely 0 per 1,000 – 3.32 per 1,000 1.67 per 1,000
Breathing failure after surgery 85 cases No different 7.95 per 1,000 likely 0 per 1,000 – 17.33 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 609 cases No different 2.94 per 1,000 likely 0.68 per 1,000 – 5.2 per 1,000 3.52 per 1,000
Sepsis after surgery 81 cases No different 4.73 per 1,000 likely 0.6 per 1,000 – 8.86 per 1,000 5.27 per 1,000
Surgical wound splitting open 101 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.2 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 490 cases No different 0.94 per 1,000 likely 0 per 1,000 – 1.97 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

3 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.26 likely 0.04 – 0.85 1
Urinary tract infections from catheters (CAUTI) Better 0 1
Surgical site infections after colon surgery No different 0.42 likely 0.07 – 1.39 1
Surgical site infections after abdominal hysterectomy No different 0 1
MRSA bloodstream infections No different 0.4 likely 0.07 – 1.33 1
C. diff intestinal infections Better 0 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 504 cases Too few cases 14.4% 14.4%
Readmitted after heart failure 714 cases Too few cases 19.8% 21.3%
Readmitted after pneumonia 1,198 cases Too few cases 17.7% 17.3%
Readmitted after COPD 199 cases Too few cases 20.1% 20%
Readmitted after heart bypass surgery 49 cases Too few cases 12.2% 11%
Readmitted after hip or knee replacement 83 cases Too few cases 5.7% 5.8%
Days back in hospital after a heart attack 75 cases Too few cases 89.3 days per 100 —
Days back in hospital after heart failure 112 cases Too few cases -10.9 days per 100 —
Days back in hospital after pneumonia 344 cases Too few cases 23.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 41 cases No different 12.7 per 1,000 likely 9.3 per 1,000 – 17.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 36 cases No different 1.1 likely 0.8 – 1.6 —

3 more measures had too few cases here to report.

Clinicians registered at this address

80 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 51 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Emergency Medicine 23
Internal Medicine 23
Anesthesiology 8
Surgery 7
Family 4
Nurse Practitioner 2
Physician Assistant 2
Surgical Assistant 2
Anatomic Pathology & Clinical Pathology 1
Cardiovascular Disease 1
General Acute Care Hospital 1
Hand 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $18,511 general $18,511 · research $0
All years, 2019–2025 $134,653 162 reported payments
  • 2019 $26,370
  • 2020 $3,592
  • 2021 $26,076
  • 2022 $6,993
  • 2023 $11,773
  • 2024 $41,336
  • 2025 $18,511

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $13,151 8
Medical devices and supplies on long-term loan $5,360 1

Largest paying companies, 2025

Company Amount Payments
Stryker Corporation $11,497 4
Boston Scientific Corporation $6,412 2
Ge Healthcare $585 2
Zimmer Biomet Holdings, Inc. $18 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about HCA Florida Kendall Hospital

Is HCA Florida Kendall Hospital a good hospital?

HCA Florida Kendall Hospital has a CMS overall rating of 4 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend HCA Florida Kendall Hospital?

60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 854 completed HCAHPS surveys.

How long is the wait in the HCA Florida Kendall Hospital emergency room?

Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does HCA Florida Kendall Hospital receive money from drug and device companies?

Drug and device makers reported $18,511 in payments to HCA Florida Kendall Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.