USCareCheck

CMS certification 10021F

96th Medical Group (Eglin AFB)

96 MDG 307 Boatner Rd Suite 114, Eglin AFB, FL 32542

Acute Care - Department of Defense Emergency services

CMS does not publish an overall star rating for 96th Medical Group (Eglin AFB). 85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Emergency patients spend a median of 1 h 37 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated Overall star ratings are not calculated for Department of Defense (DoD) hospitals.
Would definitely recommend 85% US average 71%
Patient survey rating 5/5 300 completed surveys
Compared with the nation Too few cases for CMS to compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 300 completed surveys, 28% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
85%
FL 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
81%
FL 68% · US 72% · 5 of 5 stars
Nurses always communicated well
86%
FL 76% · US 80% · 5 of 5 stars
Doctors always communicated well
84%
FL 75% · US 80% · 4 of 5 stars
Staff always explained new medicines
70%
FL 58% · US 62% · 4 of 5 stars
Given information about recovering at home
92%
FL 83% · US 86% · 5 of 5 stars
Room was always clean
76%
FL 72% · US 74% · 4 of 5 stars
Always quiet at night
76%
FL 56% · US 60% · 5 of 5 stars

This hospital Florida average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital FL US
Median time in the emergency department before leaving Lower is better · 390 visits sampled · US median for EDs of the same volume: 2 h 45 min 1 h 37 min 2 h 36 min 2 h 42 min
Left before being seen Lower is better · 27,063 patients 0% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 20 patients 65% 73% 65%

How 96th Medical Group (Eglin AFB) compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
96th Medical Group (Eglin AFB)This hospitalNot rated85%1 h 37 min—
North Okaloosa Medical CenterSame county · Crestview3/554%1 h 52 min2 better 1 worse
HCA Florida Fort Walton-Destin HospitalSame county · Fort Walton Beach3/565%2 h 19 min2 better 4 worse
HCA Florida Twin Cities HospitalSame county · Niceville5/583%1 h 54 min2 better 1 worse
Sacred Heart Hospital on the Emerald CoastSame ZIP area · Miramar Beach3/575%2 h 57 min1 worse
Gulf Breeze HospitalSame ZIP area · Gulf Breeze4/585%2 h 54 min1 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Not reported for this hospital

CMS had too few cases here to publish results for deaths, complications, infections caught in the hospital, readmissions and return visits. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about 96th Medical Group (Eglin AFB)

Would patients recommend 96th Medical Group (Eglin AFB)?

85% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 300 completed HCAHPS surveys.

How long is the wait in the 96th Medical Group (Eglin AFB) emergency room?

Emergency patients spend a median of 1 h 37 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.