USCareCheck

CMS certification 100232

HCA Florida Putnam Hospital

611 Zeagler Dr, Palatka, FL 32177

Acute Care Hospitals Emergency services

HCA Florida Putnam Hospital has a CMS overall rating of 2 out of 5 stars. 60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 60% US average 71%
Patient survey rating 3/5 478 completed surveys
Compared with the nation 3 worse 1 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 478 completed surveys, 17% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
60%
FL 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
FL 68% · US 72% · 3 of 5 stars
Nurses always communicated well
81%
FL 76% · US 80% · 4 of 5 stars
Doctors always communicated well
76%
FL 75% · US 80% · 2 of 5 stars
Staff always explained new medicines
63%
FL 58% · US 62% · 3 of 5 stars
Given information about recovering at home
82%
FL 83% · US 86% · 2 of 5 stars
Room was always clean
83%
FL 72% · US 74% · 5 of 5 stars
Always quiet at night
58%
FL 56% · US 60% · 3 of 5 stars

This hospital Florida average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital FL US
Median time in the emergency department before leaving Lower is better · 387 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 6 min 2 h 36 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 6 h 6 min 3 h 40 min 4 h 17 min
Left before being seen Lower is better · 38,246 patients 2% 1% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 109 patients 58% 73% 65%

How HCA Florida Putnam Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
HCA Florida Putnam HospitalThis hospital2/560%2 h 6 min1 better 3 worse
Adventhealth New Smyrna BeachSame ZIP area · New Smyrna Beach4/569%2 h 21 min4 better
AdventHealth Palm CoastSame ZIP area · Palm Coast5/572%2 h 40 min4 better 3 worse
Villages Regional Hospital, theSame ZIP area · The Villages4/563%2 h 40 min2 better 2 worse
Adventhealth Palm Coast ParkwaySame ZIP area · Palm Coast4/576%2 h 44 min1 better 1 worse
Adventhealth Daytona BeachSame ZIP area · Daytona Beach5/575%2 h 29 min4 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,286 cases Too few cases 3.9% 3.9%
Heart attack 99 cases Too few cases 11.5% 11.9%
Heart failure 253 cases Too few cases 11.9% 11.1%
Pneumonia 244 cases Too few cases 20.9% 15.2%
Stroke 75 cases Too few cases 16.7% 11.9%
COPD 100 cases Too few cases 11.2% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.55 – 1.4 1
After hip or knee replacement 37 cases Too few cases 3.3% 4.1%
Pressure ulcers (bed sores) 2,006 cases No different 0.3 per 1,000 likely 0 per 1,000 – 1.24 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,661 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,608 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 330 cases No different 2.21 per 1,000 likely 0.52 per 1,000 – 3.89 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 50 cases No different 1.67 per 1,000 likely 0 per 1,000 – 3.4 per 1,000 1.67 per 1,000
Breathing failure after surgery 61 cases No different 10.94 per 1,000 likely 1.35 per 1,000 – 20.53 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 348 cases No different 3.96 per 1,000 likely 1.49 per 1,000 – 6.43 per 1,000 3.52 per 1,000
Sepsis after surgery 50 cases No different 5.91 per 1,000 likely 1.67 per 1,000 – 10.15 per 1,000 5.27 per 1,000
Surgical wound splitting open 51 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.19 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 171 cases No different 1.01 per 1,000 likely 0 per 1,000 – 2.09 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections Better 0.11 likely 0.01 – 0.55 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 150 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 418 cases Too few cases 21.6% 21.3%
Readmitted after pneumonia 363 cases Too few cases 16.9% 17.3%
Readmitted after COPD 262 cases Too few cases 18.9% 20%
Readmitted after hip or knee replacement 37 cases Too few cases 5.9% 5.8%
Days back in hospital after a heart attack 84 cases Too few cases 10.3 days per 100 —
Days back in hospital after heart failure 287 cases Too few cases -8.1 days per 100 —
Days back in hospital after pneumonia 250 cases Too few cases 20.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 162 cases No different 12.8 per 1,000 likely 9.5 per 1,000 – 17.2 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 39 cases No different 1 likely 0.7 – 1.4 —

4 more measures had too few cases here to report.

Clinicians registered at this address

26 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 1 resident or trainee. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 5
Nurse Anesthetist, Certified Registered 5
Pharmacist 4
Family 3
Anatomic Pathology & Clinical Pathology 2
Anesthesiology 2
Occupational Therapist 1
Physician Assistant 1
Registered Nurse 1
Skilled Nursing Facility 1
Speech-Language Pathologist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about HCA Florida Putnam Hospital

Is HCA Florida Putnam Hospital a good hospital?

HCA Florida Putnam Hospital has a CMS overall rating of 2 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend HCA Florida Putnam Hospital?

60% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 478 completed HCAHPS surveys.

How long is the wait in the HCA Florida Putnam Hospital emergency room?

Emergency patients spend a median of 2 h 6 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.