CMS certification 100281
Memorial Hospital West
703 N Flamingo Rd, Pembroke Pines, FL 33028
Memorial Hospital West has a CMS overall rating of 3 out of 5 stars. 76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 3. Emergency patients spend a median of 3 h 20 min in its emergency department before leaving (US median 2 h 42 min).
Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.
What patients said
Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 3,902 completed surveys, 20% response rate, Oct 2024 – Sep 2025.
Emergency department
How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.
| Measure | This hospital | FL | US |
|---|---|---|---|
| Median time in the emergency department before leaving Lower is better · 347 visits sampled · US median for EDs of the same volume: 3 h 21 min | 3 h 20 min | 2 h 36 min | 2 h 42 min |
| Left before being seen Lower is better · 98,249 patients | 1% | 1% | 2% |
| Severe sepsis and septic shock: all recommended care given Higher is better · 159 patients | 78% | 73% | 65% |
How Memorial Hospital West compares with nearby hospitals
The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.
| Hospital | CMS stars | Would recommend | ER median time | Vs the nation |
|---|---|---|---|---|
| Memorial Hospital WestThis hospital | 3/5 | 76% | 3 h 20 min | 3 better 3 worse |
| Memorial Hospital PembrokeSame city | 4/5 | 76% | 2 h 10 min | 1 better 1 worse |
| Memorial Hospital MiramarSame county · Miramar | 5/5 | 78% | 2 h 50 min | 1 better 1 worse |
| Memorial Regional HospitalSame county · Hollywood | 3/5 | 72% | 2 h 37 min | 3 better 4 worse |
| HCA Florida Northwest HospitalSame county · Margate | 2/5 | 56% | 2 h 29 min | 2 better 3 worse |
| Broward Health NorthSame county · Deerfield Beach | 3/5 | 65% | 3 h 7 min | 2 better 2 worse |
Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Pembroke Pines.
Deaths
How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| All patients, hospital-wide 5,329 cases | Too few cases | 3.1% | 3.9% |
| Heart attack 110 cases | Too few cases | 9.8% | 11.9% |
| Heart failure 396 cases | Too few cases | 9.4% | 11.1% |
| Pneumonia 324 cases | Too few cases | 11.5% | 15.2% |
| Stroke 586 cases | Too few cases | 9% | 11.9% |
| COPD 119 cases | Too few cases | 7.6% | 8.6% |
1 more measure had too few cases here to report.
Complications
How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Serious complications, combined measure | No different | 1.12 likely 0.77 – 1.47 | 1 |
| After hip or knee replacement 62 cases | Too few cases | 4.6% | 4.1% |
| Deaths after a serious but treatable surgical complication 45 cases | No different | 155.83 per 1,000 likely 99.93 per 1,000 – 211.74 per 1,000 | 173.3 per 1,000 |
| Pressure ulcers (bed sores) 5,483 cases | No different | 0.74 per 1,000 likely 0.06 per 1,000 – 1.42 per 1,000 | 0.63 per 1,000 |
| Collapsed lung caused by a procedure 6,080 cases | No different | 0.26 per 1,000 likely 0.06 per 1,000 – 0.47 per 1,000 | 0.21 per 1,000 |
| Broken bones from falls in the hospital 6,406 cases | No different | 0.26 per 1,000 likely 0.06 per 1,000 – 0.45 per 1,000 | 0.27 per 1,000 |
| Bleeding or hematoma after surgery 935 cases | No different | 2.33 per 1,000 likely 0.8 per 1,000 – 3.85 per 1,000 | 2.34 per 1,000 |
| Kidney injury needing dialysis after surgery 259 cases | No different | 1.5 per 1,000 likely 0 per 1,000 – 3.14 per 1,000 | 1.67 per 1,000 |
| Breathing failure after surgery 258 cases | No different | 9.9 per 1,000 likely 1.68 per 1,000 – 18.11 per 1,000 | 9.42 per 1,000 |
| Blood clots in the lungs or legs after surgery 961 cases | No different | 4.99 per 1,000 likely 2.78 per 1,000 – 7.2 per 1,000 | 3.52 per 1,000 |
| Sepsis after surgery 247 cases | No different | 5.62 per 1,000 likely 1.77 per 1,000 – 9.47 per 1,000 | 5.27 per 1,000 |
| Surgical wound splitting open 267 cases | No different | 1.95 per 1,000 likely 0.48 per 1,000 – 3.43 per 1,000 | 1.77 per 1,000 |
| Accidental cut or tear during abdominal surgery 1,021 cases | No different | 1.05 per 1,000 likely 0.09 per 1,000 – 2.02 per 1,000 | 1.06 per 1,000 |
Infections caught in the hospital
Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Bloodstream infections from central lines (CLABSI) | No different | 0.56 likely 0.23 – 1.17 | 1 |
| Urinary tract infections from catheters (CAUTI) | No different | 0.98 likely 0.4 – 2.05 | 1 |
| Surgical site infections after colon surgery | No different | 0.9 likely 0.42 – 1.7 | 1 |
| Surgical site infections after abdominal hysterectomy | No different | 1.77 likely 0.45 – 4.82 | 1 |
| MRSA bloodstream infections | Better | 0.28 likely 0.05 – 0.93 | 1 |
| C. diff intestinal infections | Better | 0.41 likely 0.3 – 0.55 | 1 |
Readmissions and return visits
How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.
| Measure | CMS comparison | This hospital | National |
|---|---|---|---|
| Readmitted after a heart attack 409 cases | Too few cases | 14.7% | 14.4% |
| Readmitted after heart failure 1,559 cases | Too few cases | 19.8% | 21.3% |
| Readmitted after pneumonia 995 cases | Too few cases | 18% | 17.3% |
| Readmitted after COPD 482 cases | Too few cases | 18.7% | 20% |
| Readmitted after hip or knee replacement 58 cases | Too few cases | 5.8% | 5.8% |
| Days back in hospital after a heart attack 115 cases | Too few cases | 31.9 days per 100 | — |
| Days back in hospital after heart failure 452 cases | Too few cases | 14.1 days per 100 | — |
| Days back in hospital after pneumonia 340 cases | Too few cases | 83.3 days per 100 | — |
| Unplanned visits after an outpatient colonoscopy 258 cases | No different | 12.3 per 1,000 likely 9.2 per 1,000 – 16.4 per 1,000 | 13 per 1,000 |
| Hospital admissions during outpatient chemotherapy 272 cases | No different | 10.7 per 100 likely 8.2 per 100 – 13.7 per 100 | 10.7 per 100 |
| ER visits during outpatient chemotherapy 272 cases | No different | 4.9 per 100 likely 3.5 per 100 – 6.9 per 100 | 5.4 per 100 |
| Unplanned visits after outpatient surgery 164 cases | No different | 0.8 likely 0.6 – 1.2 | — |
2 more measures had too few cases here to report.
Clinicians registered at this address
144 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 238 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.
| Specialty | Clinicians |
|---|---|
| Emergency Medicine | 30 |
| Internal Medicine | 20 |
| Anesthesiology | 11 |
| Family | 9 |
| Anesthesiologist Assistant | 7 |
| Nurse Anesthetist, Certified Registered | 7 |
| Hospitalist | 5 |
| Physical Therapist | 5 |
| Pharmacist | 4 |
| Physician Assistant | 4 |
| Critical Care Medicine | 3 |
| Obstetrics & Gynecology | 3 |
First 12 alphabetically
Money from drug and device companies
Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.
- 2019 $99,568
- 2020 $33,062
- 2021 $30,864
- 2022 $66,484
- 2023 $372,126
- 2024 $454,341
- 2025 $559,631
What the 2025 general payments were for
| Type of payment | Amount | Payments |
|---|---|---|
| Grants | $22,500 | 2 |
| Space rental and facility fees | $10,500 | 4 |
Largest paying companies, 2025
| Company | Amount | Payments |
|---|---|---|
| Genmab A/S | $230,885 | 76 |
| Astellas Pharma Global Development | $205,439 | 66 |
| E.R. Squibb & Sons, L.L.C. | $33,691 | 2 |
| Merck Sharp & Dohme LLC | $22,711 | 1 |
| Novartis Pharmaceuticals Corporation | $19,000 | 2 |
| Philips North America LLC | $10,370 | 2 |
| M.A. Med Alliance S.A. | $9,120 | 4 |
| Azurity Pharmaceuticals, Inc. | $5,397 | 1 |
Largest research studies funded here, 2025
| Study | Amount |
|---|---|
| A Phase 1b/2, Open-Label, Safety and Efficacy Study of Epcoritamab (GEN3013; DuoBody-CD3 X CD20) in Relapsed/Refractory Chronic Lymphocytic Leukemia. Genmab A/S | $230,885 |
| A Phase 1/2, Multicenter, Open-Label, Randomized Dose Ranging and Expansion Study of the Combination of Gilteritinib, Venetoclax and Azacitidine in P… Astellas Pharma Global Development | $205,439 |
| A Phase 3, Randomized, Open-label Study of Nivolumab + Relatlimab Fixed-dose Combination with Chemotherapy Versus Pembrolizumab with Chemotherapy as … E.R. Squibb & Sons, L.L.C. | $33,691 |
| A Phase 3, Randomized, Open-label Study of MK-5684 Versus Alternative Abiraterone Acetate or Enzalutamide in Participants with Metastatic Castration-… Merck Sharp & Dohme LLC | $22,711 |
| Distal Evaluation of Functional Performance with Intravascular Sensors to Assess the Narrowing Effect: Guided Physiologic Stenting (DEFINE GPS) Philips North America LLC · NCT04451044 | $10,370 |
| A Prospective Randomized Multicenter Single Blinded Study to Assess the Safety and Efficacy of the SELUTION SLR 018 Drug Eluting Balloon in the Treat… M.A. Med Alliance S.A. | $7,120 |
| A PHASE 3, RANDOMIZED, OPEN-LABEL, MULTICENTER STUDY TO EVALUATE THE SAFETY (COMPARED TO IRON SUCROSE), EFFICACY AND PHARMACOKINETICS OF FERUMOXYTOL … Azurity Pharmaceuticals, Inc. · NCT03619850 | $5,397 |
| A study to evaluate Axatilimab and Corticosteroids as Initial Treatment for Chronic Graft-Versus-Host Disease Incyte Corporation | $5,314 |
Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.
How to read this page
- Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
- “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
- Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
- Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
- These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.
CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error
Common questions about Memorial Hospital West
Is Memorial Hospital West a good hospital?
Memorial Hospital West has a CMS overall rating of 3 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.
Would patients recommend Memorial Hospital West?
76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 3,902 completed HCAHPS surveys.
How long is the wait in the Memorial Hospital West emergency room?
Emergency patients spend a median of 3 h 20 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.
Does Memorial Hospital West receive money from drug and device companies?
Drug and device makers reported $559,631 in payments to Memorial Hospital West for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.