USCareCheck

CMS certification 10065F

W Palm Beach VA Medical Center

7305 N. Military Trail, West Palm Beach, FL 33410

Acute Care - Veterans Administration Emergency services

W Palm Beach VA Medical Center has a CMS overall rating of 3 out of 5 stars. 77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 77% US average 71%
Patient survey rating 3/5 553 completed surveys
Compared with the nation 2 worse 1 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 553 completed surveys, 33% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
77%
FL 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
75%
FL 68% · US 72% · 4 of 5 stars
Nurses always communicated well
75%
FL 76% · US 80% · 2 of 5 stars
Doctors always communicated well
81%
FL 75% · US 80% · 4 of 5 stars
Staff always explained new medicines
65%
FL 58% · US 62% · 3 of 5 stars
Given information about recovering at home
86%
FL 83% · US 86% · 3 of 5 stars
Room was always clean
71%
FL 72% · US 74% · 3 of 5 stars
Always quiet at night
58%
FL 56% · US 60% · 3 of 5 stars

This hospital Florida average US average

How W Palm Beach VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
W Palm Beach VA Medical CenterThis hospital3/577%—1 better 2 worse
St Mary's Medical CenterSame city1/558%2 h 35 min2 better 2 worse
Good Samaritan Medical CenterSame city2/559%1 h 51 min1 better 2 worse
Palm Beach Gardens Medical CenterSame county · Palm Beach Gardens2/554%2 h 18 min1 better 2 worse
Wellington Regional Medical CenterSame county · Wellington2/556%2 h 55 min2 better 4 worse
West Boca Medical CenterSame county · Boca Raton3/550%2 h 17 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in West Palm Beach.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,494 cases Too few cases 3.4% 3.9%
Heart attack 107 cases Too few cases 10.5% 11.9%
Heart failure 422 cases Too few cases 9.6% 11.1%
Pneumonia 297 cases Too few cases 12.4% 15.2%
COPD 280 cases Too few cases 6% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.99 likely 0.64 – 1.33 1
After hip or knee replacement 69 cases Too few cases 3.6% 4.1%
Deaths after a serious but treatable surgical complication 26 cases No different 155.17 per 1,000 likely 95.52 per 1,000 – 214.81 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 4,556 cases No different 0.44 per 1,000 likely 0 per 1,000 – 1.2 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,842 cases No different 0.28 per 1,000 likely 0.07 per 1,000 – 0.5 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,233 cases No different 0.22 per 1,000 likely 0.02 per 1,000 – 0.41 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 811 cases No different 2.35 per 1,000 likely 0.81 per 1,000 – 3.88 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 479 cases No different 1.47 per 1,000 likely 0 per 1,000 – 3.1 per 1,000 1.67 per 1,000
Breathing failure after surgery 498 cases No different 12.36 per 1,000 likely 5.1 per 1,000 – 19.61 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 837 cases No different 3.5 per 1,000 likely 1.18 per 1,000 – 5.83 per 1,000 3.52 per 1,000
Sepsis after surgery 454 cases No different 4.46 per 1,000 likely 0.78 per 1,000 – 8.14 per 1,000 5.27 per 1,000
Surgical wound splitting open 252 cases No different 1.64 per 1,000 likely 0.16 per 1,000 – 3.12 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,064 cases No different 1.13 per 1,000 likely 0.13 per 1,000 – 2.13 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0.92 likely 0.15 – 3.02 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 73 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 362 cases Too few cases 20.5% 21.3%
Readmitted after pneumonia 246 cases Too few cases 17.4% 17.3%
Readmitted after COPD 229 cases Too few cases 23.1% 20%
Readmitted after hip or knee replacement 82 cases Too few cases 5.3% 5.8%
Days back in hospital after a heart attack 104 cases Too few cases 4.7 days per 100 —
Days back in hospital after heart failure 523 cases Too few cases -5.8 days per 100 —
Days back in hospital after pneumonia 335 cases Too few cases 14.6 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

543 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 81
Pharmacist 71
Internal Medicine 30
Dietitian, Registered 23
Social Worker 20
Pharmacotherapy 17
Audiologist 14
Psychiatric/Mental Health 13
Registered Nurse 12
Family 11
Respiratory Therapist, Registered 9
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 8

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about W Palm Beach VA Medical Center

Is W Palm Beach VA Medical Center a good hospital?

W Palm Beach VA Medical Center has a CMS overall rating of 3 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend W Palm Beach VA Medical Center?

77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 553 completed HCAHPS surveys.

Does W Palm Beach VA Medical Center have an emergency room?

Yes. CMS lists emergency services at W Palm Beach VA Medical Center.