USCareCheck

CMS certification 101308

Northwest Florida Community Hospital

1360 Brickyard Rd, Chipley, FL 32428

Critical Access Hospitals Emergency services

Northwest Florida Community Hospital has a CMS overall rating of 2 out of 5 stars. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 65% US average 71%
Patient survey rating Not rated 78 completed surveys
Compared with the nation 1 worse 0 better of 9 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 78 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
65%
FL 69% · US 71%
Rated the hospital 9 or 10 out of 10
58%
FL 68% · US 72%
Nurses always communicated well
74%
FL 76% · US 80%
Doctors always communicated well
80%
FL 75% · US 80%
Staff always explained new medicines
47%
FL 58% · US 62%
Given information about recovering at home
72%
FL 83% · US 86%
Room was always clean
68%
FL 72% · US 74%
Always quiet at night
53%
FL 56% · US 60%

This hospital Florida average US average

How Northwest Florida Community Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Northwest Florida Community HospitalThis hospital2/565%—1 worse
Doctors Memorial HospitalSame ZIP area · Bonifay2/5—2 h 1 min1 worse
Jackson HospitalSame ZIP area · Marianna1/573%2 h 27 min3 worse
HCA Florida Gulf Coast HospitalSame ZIP area · Panama City2/563%2 h 14 min2 better
Ascension Sacred Heart BaySame ZIP area · Panama City3/572%2 h 56 min2 better
Ascension Sacred Heart GulfSame ZIP area · Port Saint Joe3/593%1 h 45 min1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 222 cases Too few cases 5.1% 3.9%
Heart failure 76 cases Too few cases 14.8% 11.1%
Pneumonia 81 cases Too few cases 19.5% 15.2%
COPD 25 cases Too few cases 8.8% 8.6%

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 88 cases Too few cases 20.5% 21.3%
Readmitted after pneumonia 85 cases Too few cases 16.5% 17.3%
Readmitted after COPD 35 cases Too few cases 19.2% 20%
Days back in hospital after heart failure 89 cases Too few cases -4.4 days per 100 —
Days back in hospital after pneumonia 82 cases Too few cases 2.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 162 cases No different 13.1 per 1,000 likely 9.6 per 1,000 – 17.7 per 1,000 13 per 1,000

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Northwest Florida Community Hospital

Is Northwest Florida Community Hospital a good hospital?

Northwest Florida Community Hospital has a CMS overall rating of 2 out of 5 stars. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Northwest Florida Community Hospital?

65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 78 completed HCAHPS surveys.

Does Northwest Florida Community Hospital have an emergency room?

Yes. CMS lists emergency services at Northwest Florida Community Hospital.