USCareCheck

CMS certification 110024

Candler Hospital

5353 Reynolds Street, Savannah, GA 31405

Acute Care Hospitals Emergency services Birthing-friendly

Candler Hospital has a CMS overall rating of 2 out of 5 stars. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 3. Emergency patients spend a median of 3 h 16 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 69% US average 71%
Patient survey rating 3/5 1,545 completed surveys
Compared with the nation 3 worse 2 better of 21 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 1,545 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
69%
GA 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
65%
GA 71% · US 72% · 2 of 5 stars
Nurses always communicated well
74%
GA 79% · US 80% · 2 of 5 stars
Doctors always communicated well
77%
GA 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
55%
GA 60% · US 62% · 2 of 5 stars
Given information about recovering at home
83%
GA 85% · US 86% · 3 of 5 stars
Room was always clean
62%
GA 72% · US 74% · 2 of 5 stars
Always quiet at night
54%
GA 64% · US 60% · 3 of 5 stars

This hospital Georgia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital GA US
Median time in the emergency department before leaving Lower is better · 364 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 16 min 2 h 42 min 2 h 42 min
Left before being seen Lower is better · 52,089 patients 6% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 408 patients 52% 63% 65%

How Candler Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Candler HospitalThis hospital2/569%3 h 16 min2 better 3 worse
Savannah Health Services LLC Dba Memorial Health University Medical CenterSame city1/564%2 h 42 min4 better 5 worse
St Joseph's Hospital - SavannahSame city2/575%3 h 23 min1 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Savannah.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,945 cases Too few cases 3.9% 3.9%
Heart failure 164 cases Too few cases 14.5% 11.1%
Pneumonia 240 cases Too few cases 19.2% 15.2%
Stroke 92 cases Too few cases 10.5% 11.9%
COPD 93 cases Too few cases 9.2% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.55 likely 1.19 – 1.92 1
Deaths after a serious but treatable surgical complication 47 cases No different 195.65 per 1,000 likely 141.01 per 1,000 – 250.3 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 3,049 cases Worse 2.5 per 1,000 likely 1.72 per 1,000 – 3.28 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,455 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.39 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,693 cases No different 0.24 per 1,000 likely 0.03 per 1,000 – 0.44 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 774 cases No different 2.08 per 1,000 likely 0.55 per 1,000 – 3.61 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 272 cases No different 1.94 per 1,000 likely 0.29 per 1,000 – 3.59 per 1,000 1.67 per 1,000
Breathing failure after surgery 263 cases No different 8.15 per 1,000 likely 0 per 1,000 – 16.45 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 845 cases No different 4.57 per 1,000 likely 2.37 per 1,000 – 6.77 per 1,000 3.52 per 1,000
Sepsis after surgery 268 cases No different 5.49 per 1,000 likely 1.69 per 1,000 – 9.29 per 1,000 5.27 per 1,000
Surgical wound splitting open 410 cases No different 1.55 per 1,000 likely 0.11 per 1,000 – 2.98 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,057 cases No different 0.94 per 1,000 likely 0.03 per 1,000 – 1.85 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 5 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.6 likely 0.29 – 1.09 1
Urinary tract infections from catheters (CAUTI) No different 0.93 likely 0.49 – 1.62 1
Surgical site infections after colon surgery No different 0.89 likely 0.33 – 1.97 1
Surgical site infections after abdominal hysterectomy No different 0.3 likely 0.05 – 1 1
MRSA bloodstream infections No different 0.49 likely 0.08 – 1.6 1
C. diff intestinal infections Better 0.44 likely 0.27 – 0.69 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 355 cases Too few cases 18.9% 21.3%
Readmitted after pneumonia 374 cases Too few cases 18.5% 17.3%
Readmitted after COPD 181 cases Too few cases 20.1% 20%
Days back in hospital after heart failure 162 cases Too few cases 3.8 days per 100 —
Days back in hospital after pneumonia 247 cases Too few cases 27.5 days per 100 —
Unplanned visits after an outpatient colonoscopy 569 cases No different 13.7 per 1,000 likely 10.3 per 1,000 – 18 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 729 cases No different 8.9 per 100 likely 7.3 per 100 – 10.9 per 100 10.7 per 100
ER visits during outpatient chemotherapy 729 cases No different 5.7 per 100 likely 4.5 per 100 – 7.3 per 100 5.4 per 100
Unplanned visits after outpatient surgery 885 cases No different 1.1 likely 0.8 – 1.3 —

5 more measures had too few cases here to report.

Clinicians registered at this address

192 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 4 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anesthesiologist Assistant 42
Nurse Anesthetist, Certified Registered 23
Anesthesiology 20
Obstetrics & Gynecology 12
Family 10
Anatomic Pathology & Clinical Pathology 9
Pharmacist 8
Athletic Trainer 5
Critical Care Medicine 4
Physician Assistant 4
Surgery 4
Surgical Assistant 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Candler Hospital

Is Candler Hospital a good hospital?

Candler Hospital has a CMS overall rating of 2 out of 5 stars. Of the 21 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Candler Hospital?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 1,545 completed HCAHPS surveys.

How long is the wait in the Candler Hospital emergency room?

Emergency patients spend a median of 3 h 16 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 6% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.