USCareCheck

CMS certification 110036

Savannah Health Services LLC Dba Memorial Health University Medical Center

4700 Waters Avenue, Savannah, GA 31404

Acute Care Hospitals Emergency services Birthing-friendly

Savannah Health Services LLC Dba Memorial Health University Medical Center has a CMS overall rating of 1 out of 5 stars. 64% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 5. Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 1/5 CMS summary of quality measures
Would definitely recommend 64% US average 71%
Patient survey rating 2/5 643 completed surveys
Compared with the nation 5 worse 4 better of 25 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 643 completed surveys, 16% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
64%
GA 71% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
61%
GA 71% · US 72% · 2 of 5 stars
Nurses always communicated well
72%
GA 79% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
GA 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
54%
GA 60% · US 62% · 1 of 5 stars
Given information about recovering at home
78%
GA 85% · US 86% · 2 of 5 stars
Room was always clean
64%
GA 72% · US 74% · 2 of 5 stars
Always quiet at night
53%
GA 64% · US 60% · 2 of 5 stars

This hospital Georgia average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital GA US
Median time in the emergency department before leaving Lower is better · 466 visits sampled · US median for EDs of the same volume: 3 h 21 min 2 h 42 min 2 h 42 min 2 h 42 min
Left before being seen Lower is better · 130,977 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 100 patients 72% 63% 65%

How Savannah Health Services LLC Dba Memorial Health University Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Savannah Health Services LLC Dba Memorial Health University Medical CenterThis hospital1/564%2 h 42 min4 better 5 worse
Candler HospitalSame city2/569%3 h 16 min2 better 3 worse
St Joseph's Hospital - SavannahSame city2/575%3 h 23 min1 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Savannah.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 5,468 cases Too few cases 6.4% 3.9%
Heart attack 178 cases Too few cases 12.5% 11.9%
Heart failure 409 cases Too few cases 13.7% 11.1%
Pneumonia 471 cases Too few cases 16.9% 15.2%
Stroke 793 cases Too few cases 16.9% 11.9%
COPD 63 cases Too few cases 11% 8.6%
Heart bypass surgery (CABG) 71 cases Too few cases 4.3% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

1 better than the nation 11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.93 likely 0.67 – 1.2 1
After hip or knee replacement 55 cases Too few cases 4.9% 4.1%
Deaths after a serious but treatable surgical complication 202 cases No different 166.28 per 1,000 likely 126.27 per 1,000 – 206.28 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 7,544 cases Better 0.09 per 1,000 likely 0 per 1,000 – 0.59 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 9,595 cases No different 0.17 per 1,000 likely 0 per 1,000 – 0.35 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 9,707 cases No different 0.2 per 1,000 likely 0.01 per 1,000 – 0.38 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,742 cases No different 1.57 per 1,000 likely 0.32 per 1,000 – 2.83 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,130 cases No different 1.34 per 1,000 likely 0 per 1,000 – 2.89 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,090 cases No different 14.33 per 1,000 likely 8.56 per 1,000 – 20.1 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,808 cases No different 3.2 per 1,000 likely 1.49 per 1,000 – 4.91 per 1,000 3.52 per 1,000
Sepsis after surgery 1,091 cases No different 6.3 per 1,000 likely 3 per 1,000 – 9.59 per 1,000 5.27 per 1,000
Surgical wound splitting open 619 cases No different 1.43 per 1,000 likely 0.05 per 1,000 – 2.81 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,765 cases No different 0.64 per 1,000 likely 0 per 1,000 – 1.5 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

5 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0.32 likely 0.18 – 0.55 1
Urinary tract infections from catheters (CAUTI) Better 0.37 likely 0.21 – 0.6 1
Surgical site infections after colon surgery Better 0.16 likely 0.03 – 0.53 1
Surgical site infections after abdominal hysterectomy No different 2.18 likely 0.69 – 5.26 1
MRSA bloodstream infections Better 0.32 likely 0.13 – 0.67 1
C. diff intestinal infections Better 0.1 likely 0.05 – 0.18 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 349 cases Too few cases 14.8% 14.4%
Readmitted after heart failure 865 cases Too few cases 22.2% 21.3%
Readmitted after pneumonia 855 cases Too few cases 19.5% 17.3%
Readmitted after COPD 192 cases Too few cases 18.9% 20%
Readmitted after heart bypass surgery 72 cases Too few cases 12.9% 11%
Readmitted after hip or knee replacement 56 cases Too few cases 6.7% 5.8%
Days back in hospital after a heart attack 217 cases Too few cases 68.3 days per 100 —
Days back in hospital after heart failure 496 cases Too few cases 3.1 days per 100 —
Days back in hospital after pneumonia 504 cases Too few cases 17.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 368 cases No different 12.6 per 1,000 likely 9.5 per 1,000 – 17.1 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 400 cases No different 1.2 likely 0.9 – 1.5 —

3 more measures had too few cases here to report.

Clinicians registered at this address

416 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 138 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Anesthesiologist Assistant 48
Nurse Anesthetist, Certified Registered 36
Emergency Medicine 28
Pediatrics 26
Physician Assistant 26
Internal Medicine 20
Family 16
Nurse Practitioner 16
Pharmacist 16
Anesthesiology 15
Diagnostic Radiology 15
Surgery 10

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $288,925 general $15,898 · research $273,027
All years, 2019–2025 $2.9M 820 reported payments
Studies funded, 2025 10 15 companies paid in total
  • 2019 $51,669
  • 2020 $241,185
  • 2021 $1M
  • 2022 $277,513
  • 2023 $359,301
  • 2024 $633,845
  • 2025 $288,925

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Space rental and facility fees $6,667 3
Grants $5,000 2
Debt forgiveness $2,649 4
Medical devices and supplies on long-term loan $1,033 2
Food and beverage $549 1

Largest paying companies, 2025

Company Amount Payments
Biosense Webster, Inc. $170,752 11
Abbvie INC. $50,012 4
Medtronic, Inc. $20,132 11
Merck Sharp & Dohme LLC $15,451 1
Medical Device Business Services, Inc. $11,477 3
Novo Nordisk AS $5,203 7
Boston Scientific Corporation $2,500 1
AtriCure, Inc. $2,500 1

Largest research studies funded here, 2025

Study Amount
Safety and Effectiveness Evaluation of the THERMOCOOL SMARTTOUCH(TM) SF Catheter with the TRUPULSE(TM) Generator for treatment of the Paroxysmal Atri… Biosense Webster, Inc. $94,646
Assessment of Safety and Effectiveness in Treatment Management of Atrial Fibrillation with the BWI PFA Pulsed Field Ablation (PFA) System with OMNYPU… Biosense Webster, Inc. $76,106
ALLEVIATE-HF Medtronic, Inc. $20,132
A Study to Assess Adverse Events and How Intravenously (IV) Infused Telisotuzumab Vedotin (ABBV-399) Moves Through the Body as a Monotherapy in Adult… ABBVIE INC. · NCT06568939 $17,786
M18-868 - A Study to Assess Disease Activity and Adverse Events of Intravenous (IV) Telisotuzumab Vedotin Compared to IV Docetaxel in Adult Participa… ABBVIE INC. $16,500
A Study to Assess Disease Activity and Adverse Events of Intravenous (IV) Telisotuzumab Vedotin Compared to IV Docetaxel in Adult Participants With P… ABBVIE INC. · NCT04928846 $15,726
A Phase 2, randomized, open-label three-arm clinical study to evaluate the safety and efficacy of lenvatinib E7080,MK-7902 in combination with pembro… Merck Sharp & Dohme LLC $15,451
A Prospective multi center single arm study to obtain real world clinical data and characterize the acute and long term performance of the Micrusfram… Medical Device Business Services, Inc. $8,700

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Savannah Health Services LLC Dba Memorial Health University Medical Center

Is Savannah Health Services LLC Dba Memorial Health University Medical Center a good hospital?

Savannah Health Services LLC Dba Memorial Health University Medical Center has a CMS overall rating of 1 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 5. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Savannah Health Services LLC Dba Memorial Health University Medical Center?

64% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 643 completed HCAHPS surveys.

How long is the wait in the Savannah Health Services LLC Dba Memorial Health University Medical Center emergency room?

Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Savannah Health Services LLC Dba Memorial Health University Medical Center receive money from drug and device companies?

Drug and device makers reported $288,925 in payments to Savannah Health Services LLC Dba Memorial Health University Medical Center for 2025, most of it research funding, under the federal Open Payments program. A payment on its own does not show a conflict of interest.