USCareCheck

CMS certification 13003F

Boise VA Medical Center

500 W. Fort Street, Boise, ID 83702

Acute Care - Veterans Administration Emergency services

Boise VA Medical Center has a CMS overall rating of 5 out of 5 stars. 88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 88% US average 71%
Patient survey rating 5/5 551 completed surveys
Compared with the nation 0 worse 3 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 551 completed surveys, 45% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
88%
ID 75% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
86%
ID 75% · US 72% · 5 of 5 stars
Nurses always communicated well
88%
ID 82% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
ID 83% · US 80% · 5 of 5 stars
Staff always explained new medicines
79%
ID 65% · US 62% · 5 of 5 stars
Given information about recovering at home
91%
ID 90% · US 86% · 5 of 5 stars
Room was always clean
82%
ID 76% · US 74% · 5 of 5 stars
Always quiet at night
69%
ID 63% · US 60% · 5 of 5 stars

This hospital Idaho average US average

How Boise VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Boise VA Medical CenterThis hospital5/588%—3 better
Treasure Valley HospitalSame cityNot rated89%—1 better
Saint Alphonsus Regional Medical CenterSame city3/577%2 h 34 min5 better 1 worse
St Luke's Regional Medical CenterSame city5/580%2 h 48 min8 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Boise.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,182 cases Too few cases 3.6% 3.9%
Heart attack 26 cases Too few cases 10.9% 11.9%
Heart failure 296 cases Too few cases 11% 11.1%
Pneumonia 231 cases Too few cases 9.8% 15.2%
COPD 198 cases Too few cases 9.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.6 – 1.36 1
After hip or knee replacement 124 cases Too few cases 3.2% 4.1%
Deaths after a serious but treatable surgical complication 31 cases No different 170.32 per 1,000 likely 104.86 per 1,000 – 235.78 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,758 cases No different 0.89 per 1,000 likely 0.02 per 1,000 – 1.77 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,890 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.41 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 5,103 cases No different 0.31 per 1,000 likely 0.11 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 874 cases No different 2.23 per 1,000 likely 0.64 per 1,000 – 3.81 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 587 cases No different 1.54 per 1,000 likely 0 per 1,000 – 3.21 per 1,000 1.67 per 1,000
Breathing failure after surgery 600 cases No different 7.67 per 1,000 likely 0 per 1,000 – 15.71 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 866 cases No different 2.76 per 1,000 likely 0.41 per 1,000 – 5.11 per 1,000 3.52 per 1,000
Sepsis after surgery 533 cases No different 4.95 per 1,000 likely 1.06 per 1,000 – 8.84 per 1,000 5.27 per 1,000
Surgical wound splitting open 113 cases No different 1.68 per 1,000 likely 0.19 per 1,000 – 3.18 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 592 cases No different 0.94 per 1,000 likely 0 per 1,000 – 1.98 per 1,000 1.06 per 1,000

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after heart failure 263 cases Too few cases 21.3% 21.3%
Readmitted after pneumonia 178 cases Too few cases 17% 17.3%
Readmitted after COPD 155 cases Too few cases 18.7% 20%
Readmitted after hip or knee replacement 101 cases Too few cases 5.5% 5.8%
Days back in hospital after heart failure 386 cases Too few cases -12.2 days per 100 —
Days back in hospital after pneumonia 262 cases Too few cases -13.2 days per 100 —

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

738 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 21 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 92
Pharmacist 77
Registered Nurse 73
Clinical 61
Licensed Practical Nurse 29
Social Worker 29
Family 25
Gastroenterology 24
Ambulatory Care 22
Psychiatry 20
Physician Assistant 19
Case Management 17

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Boise VA Medical Center

Is Boise VA Medical Center a good hospital?

Boise VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Boise VA Medical Center?

88% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 551 completed HCAHPS surveys.

Does Boise VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Boise VA Medical Center.