USCareCheck

CMS certification 140080

Saint Francis Hospital-Evanston

355 Ridge Ave, Evanston, IL 60202

Acute Care Hospitals Emergency services

Saint Francis Hospital-Evanston has a CMS overall rating of 2 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3. Emergency patients spend a median of 2 h 59 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 2/5 590 completed surveys
Compared with the nation 3 worse 0 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 590 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
IL 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
60%
IL 70% · US 72% · 3 of 5 stars
Nurses always communicated well
72%
IL 79% · US 80% · 2 of 5 stars
Doctors always communicated well
75%
IL 79% · US 80% · 2 of 5 stars
Staff always explained new medicines
51%
IL 61% · US 62% · 2 of 5 stars
Given information about recovering at home
80%
IL 86% · US 86% · 2 of 5 stars
Room was always clean
75%
IL 73% · US 74% · 4 of 5 stars
Always quiet at night
50%
IL 59% · US 60% · 3 of 5 stars

This hospital Illinois average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital IL US
Median time in the emergency department before leaving Lower is better · 361 visits sampled 2 h 59 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 40 visits sampled 7 h 28 min 4 h 48 min 4 h 17 min
Severe sepsis and septic shock: all recommended care given Higher is better · 163 patients 44% 63% 65%

How Saint Francis Hospital-Evanston compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Saint Francis Hospital-EvanstonThis hospital2/563%2 h 59 min3 worse
Northshore University Healthsystem - Evanston HospitalSame city5/570%4 h 33 min13 better 4 worse
St Alexius Medical CenterSame county · Hoffman Estates5/555%3 h 3 min5 better 1 worse
Loyola Gottlieb Memorial HospitalSame county · Melrose Park3/562%3 h 42 min2 better 3 worse
Loyola University Medical CenterSame county · Maywood2/561%4 h 35 min3 better 5 worse
Hines VA Medical CenterSame county · Hines3/575%—2 better 3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Evanston.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,056 cases Too few cases 3.5% 3.9%
Heart attack 38 cases Too few cases 11.6% 11.9%
Heart failure 96 cases Too few cases 8.8% 11.1%
Pneumonia 258 cases Too few cases 16% 15.2%
Stroke 60 cases Too few cases 10.7% 11.9%
COPD 36 cases Too few cases 8.1% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.84 likely 0.44 – 1.24 1
After hip or knee replacement 25 cases Too few cases 4.7% 4.1%
Deaths after a serious but treatable surgical complication 25 cases No different 162.57 per 1,000 likely 100.9 per 1,000 – 224.23 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,298 cases No different 0.23 per 1,000 likely 0 per 1,000 – 1.04 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,714 cases No different 0.18 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,713 cases No different 0.33 per 1,000 likely 0.12 per 1,000 – 0.53 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 351 cases No different 2.15 per 1,000 likely 0.48 per 1,000 – 3.81 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 86 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.37 per 1,000 1.67 per 1,000
Breathing failure after surgery 96 cases No different 8.17 per 1,000 likely 0 per 1,000 – 17.67 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 341 cases No different 3.43 per 1,000 likely 0.99 per 1,000 – 5.88 per 1,000 3.52 per 1,000
Sepsis after surgery 85 cases No different 4.94 per 1,000 likely 0.72 per 1,000 – 9.15 per 1,000 5.27 per 1,000
Surgical wound splitting open 71 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 373 cases No different 1.23 per 1,000 likely 0.19 per 1,000 – 2.28 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.86 likely 0.15 – 2.85 1
Urinary tract infections from catheters (CAUTI) No different 0.46 likely 0.08 – 1.53 1
MRSA bloodstream infections No different 1.2 likely 0.31 – 3.28 1
C. diff intestinal infections Better 0.28 likely 0.09 – 0.66 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 39 cases Too few cases 14.5% 14.4%
Readmitted after heart failure 124 cases Too few cases 21.4% 21.3%
Readmitted after pneumonia 293 cases Too few cases 17.8% 17.3%
Readmitted after COPD 57 cases Too few cases 21% 20%
Readmitted after hip or knee replacement 26 cases Too few cases 6% 5.8%
Days back in hospital after heart failure 110 cases Too few cases 3 days per 100 —
Days back in hospital after pneumonia 265 cases Too few cases 17 days per 100 —
Unplanned visits after an outpatient colonoscopy 614 cases No different 12.9 per 1,000 likely 9.7 per 1,000 – 17.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 53 cases No different 12.3 per 100 likely 8.8 per 100 – 16.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 53 cases No different 4.6 per 100 likely 2.9 per 100 – 7.2 per 100 5.4 per 100
Unplanned visits after outpatient surgery 33 cases No different 0.9 likely 0.6 – 1.3 —

3 more measures had too few cases here to report.

Clinicians registered at this address

152 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 73 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 29
Mental Health 21
Clinical 14
Anesthesiology 12
Physical Therapist 11
Diagnostic Radiology 9
Nurse Anesthetist, Certified Registered 7
Anatomic Pathology & Clinical Pathology 6
Physician Assistant 4
Dietitian, Registered 3
Medical 3
Obstetrics & Gynecology 3

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $8,503 general $8,503 · research $0
All years, 2019–2025 $47,459 66 reported payments
  • 2019 $7,484
  • 2020 $8,783
  • 2021 $2,945
  • 2022 $4,461
  • 2023 $10,461
  • 2024 $4,822
  • 2025 $8,503

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $4,611 2
Medical devices and supplies on long-term loan $3,892 2

Largest paying companies, 2025

Company Amount Payments
KLS-Martin L.P. $4,611 2
Linvatec Corporation $3,817 1
Stryker Corporation $74 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Saint Francis Hospital-Evanston

Is Saint Francis Hospital-Evanston a good hospital?

Saint Francis Hospital-Evanston has a CMS overall rating of 2 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Saint Francis Hospital-Evanston?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 590 completed HCAHPS surveys.

How long is the wait in the Saint Francis Hospital-Evanston emergency room?

Emergency patients spend a median of 2 h 59 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.

Does Saint Francis Hospital-Evanston receive money from drug and device companies?

Drug and device makers reported $8,503 in payments to Saint Francis Hospital-Evanston for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.