USCareCheck

CMS certification 140184

Heartland Regional Medical Center

3333 W Deyoung, Marion, IL 62959

Acute Care Hospitals Emergency services

Heartland Regional Medical Center has a CMS overall rating of 2 out of 5 stars. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 69% US average 71%
Patient survey rating 4/5 466 completed surveys
Compared with the nation 2 worse 1 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 466 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
69%
IL 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
IL 70% · US 72% · 3 of 5 stars
Nurses always communicated well
82%
IL 79% · US 80% · 4 of 5 stars
Doctors always communicated well
79%
IL 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
63%
IL 61% · US 62% · 3 of 5 stars
Given information about recovering at home
87%
IL 86% · US 86% · 4 of 5 stars
Room was always clean
74%
IL 73% · US 74% · 4 of 5 stars
Always quiet at night
56%
IL 59% · US 60% · 3 of 5 stars

This hospital Illinois average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital IL US
Median time in the emergency department before leaving Lower is better · 362 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 42 min 2 h 42 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 22 visits sampled 6 h 4 min 4 h 48 min 4 h 17 min
Left before being seen Lower is better · 16,858 patients 2% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 11 patients 91% 75% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 65 patients 63% 63% 65%

How Heartland Regional Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Heartland Regional Medical CenterThis hospital2/569%2 h 42 min1 better 2 worse
Marion Il VA Medical CenterSame city3/580%—3 worse
Herrin HospitalSame county · Herrin1/569%2 h 37 min3 worse
Massac Memorial HospitalSame ZIP area · Metropolis2/587%1 h 48 min1 better 1 worse
St Joseph Memorial HospitalSame ZIP area · MurphysboroNot rated80%1 h 55 minNo different
Harrisburg Medical CenterSame ZIP area · Harrisburg2/551%2 h 14 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Marion.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 901 cases Too few cases 4.9% 3.9%
Heart attack 133 cases Too few cases 13.3% 11.9%
Heart failure 150 cases Too few cases 15.3% 11.1%
Pneumonia 164 cases Too few cases 18.6% 15.2%
Stroke 36 cases Too few cases 15.6% 11.9%
COPD 57 cases Too few cases 10.8% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.99 likely 0.55 – 1.44 1
Pressure ulcers (bed sores) 1,159 cases No different 0.4 per 1,000 likely 0 per 1,000 – 1.48 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,655 cases No different 0.25 per 1,000 likely 0.03 per 1,000 – 0.47 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,637 cases No different 0.26 per 1,000 likely 0.05 per 1,000 – 0.47 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 318 cases No different 2.44 per 1,000 likely 0.78 per 1,000 – 4.1 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 131 cases No different 1.63 per 1,000 likely 0 per 1,000 – 3.34 per 1,000 1.67 per 1,000
Breathing failure after surgery 151 cases No different 9.99 per 1,000 likely 0.81 per 1,000 – 19.18 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 338 cases No different 3.58 per 1,000 likely 1.09 per 1,000 – 6.08 per 1,000 3.52 per 1,000
Sepsis after surgery 137 cases No different 6.46 per 1,000 likely 2.33 per 1,000 – 10.58 per 1,000 5.27 per 1,000
Surgical wound splitting open 63 cases No different 1.71 per 1,000 likely 0.2 per 1,000 – 3.22 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 169 cases No different 0.99 per 1,000 likely 0 per 1,000 – 2.05 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
C. diff intestinal infections Better 0.24 likely 0.04 – 0.8 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 117 cases Too few cases 14.6% 14.4%
Readmitted after heart failure 228 cases Too few cases 22.9% 21.3%
Readmitted after pneumonia 214 cases Too few cases 17.9% 17.3%
Readmitted after COPD 95 cases Too few cases 19.8% 20%
Days back in hospital after a heart attack 102 cases Too few cases 0.3 days per 100 —
Days back in hospital after heart failure 161 cases Too few cases 32.4 days per 100 —
Days back in hospital after pneumonia 162 cases Too few cases 19 days per 100 —
Unplanned visits after an outpatient colonoscopy 244 cases No different 11.8 per 1,000 likely 8.6 per 1,000 – 15.9 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 116 cases No different 1.1 likely 0.8 – 1.6 —

5 more measures had too few cases here to report.

Clinicians registered at this address

44 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 10
Family 4
Internal Medicine 4
Nurse Practitioner 4
Emergency Medicine 3
Physician Assistant 3
Anatomic Pathology & Clinical Pathology 2
Anesthesiology 2
Physical Therapist 2
Acute Care 1
Diagnostic Radiology 1
Dietitian, Registered 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Heartland Regional Medical Center

Is Heartland Regional Medical Center a good hospital?

Heartland Regional Medical Center has a CMS overall rating of 2 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Heartland Regional Medical Center?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 466 completed HCAHPS surveys.

How long is the wait in the Heartland Regional Medical Center emergency room?

Emergency patients spend a median of 2 h 42 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.