USCareCheck

CMS certification 141323

Massac Memorial Hospital

28 Chick Street, PO Box 850, Metropolis, IL 62960

Critical Access Hospitals Emergency services

Massac Memorial Hospital has a CMS overall rating of 2 out of 5 stars. 87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 1 h 48 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 87% US average 71%
Patient survey rating Not rated 59 completed surveys
Compared with the nation 1 worse 1 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 59 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
87%
IL 69% · US 71%
Rated the hospital 9 or 10 out of 10
91%
IL 70% · US 72%
Nurses always communicated well
94%
IL 79% · US 80%
Doctors always communicated well
87%
IL 79% · US 80%
Staff always explained new medicines
70%
IL 61% · US 62%
Given information about recovering at home
88%
IL 86% · US 86%
Room was always clean
90%
IL 73% · US 74%
Always quiet at night
71%
IL 59% · US 60%

This hospital Illinois average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital IL US
Median time in the emergency department before leaving Lower is better · 90 visits sampled 1 h 48 min 2 h 42 min 2 h 42 min

How Massac Memorial Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Massac Memorial HospitalThis hospital2/587%1 h 48 min1 better 1 worse
Heartland Regional Medical CenterSame ZIP area · Marion2/569%2 h 42 min1 better 2 worse
Marion Il VA Medical CenterSame ZIP area · Marion3/580%—3 worse
St Joseph Memorial HospitalSame ZIP area · MurphysboroNot rated80%1 h 55 minNo different
Herrin HospitalSame ZIP area · Herrin1/569%2 h 37 min3 worse
Harrisburg Medical CenterSame ZIP area · Harrisburg2/551%2 h 14 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 106 cases Too few cases 3.9% 3.9%
Pneumonia 63 cases Too few cases 13.9% 15.2%
COPD 38 cases Too few cases 8.7% 8.6%

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 34 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 51 cases Too few cases 17.4% 17.3%
Readmitted after COPD 28 cases Too few cases 19.4% 20%
Days back in hospital after heart failure 31 cases Too few cases 57.9 days per 100 —
Days back in hospital after pneumonia 72 cases Too few cases -30.4 days per 100 —
Unplanned visits after an outpatient colonoscopy 156 cases No different 14 per 1,000 likely 10.4 per 1,000 – 18.9 per 1,000 13 per 1,000

8 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

14 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family 3
Dietitian, Registered 2
Family Medicine 2
Audiologist 1
Emergency Medical Services 1
Physical Therapist 1
Professional 1
Psychiatry 1
Registered Nurse 1
Speech-Language Pathologist 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Massac Memorial Hospital

Is Massac Memorial Hospital a good hospital?

Massac Memorial Hospital has a CMS overall rating of 2 out of 5 stars. Of the 8 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Massac Memorial Hospital?

87% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 59 completed HCAHPS surveys.

How long is the wait in the Massac Memorial Hospital emergency room?

Emergency patients spend a median of 1 h 48 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.