USCareCheck

CMS certification 180011

Saint Joseph London

1001 Saint Joseph Lane, London, KY 40741

Acute Care Hospitals Emergency services Birthing-friendly

Saint Joseph London has a CMS overall rating of 3 out of 5 stars. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 74% US average 71%
Patient survey rating 4/5 577 completed surveys
Compared with the nation 1 worse 1 better of 23 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 577 completed surveys, 14% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
74%
KY 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
78%
KY 73% · US 72% · 4 of 5 stars
Nurses always communicated well
85%
KY 82% · US 80% · 4 of 5 stars
Doctors always communicated well
84%
KY 82% · US 80% · 4 of 5 stars
Staff always explained new medicines
67%
KY 63% · US 62% · 3 of 5 stars
Given information about recovering at home
84%
KY 87% · US 86% · 3 of 5 stars
Room was always clean
71%
KY 75% · US 74% · 3 of 5 stars
Always quiet at night
67%
KY 62% · US 60% · 4 of 5 stars

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 363 visits sampled · US median for EDs of the same volume: 2 h 45 min 3 h 5 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 16 visits sampled 4 h 3 min 3 h 30 min 4 h 17 min
Left before being seen Lower is better · 36,098 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 38 patients 76% 68% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 185 patients 72% 68% 65%

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,524 cases Too few cases 3.4% 3.9%
Heart attack 99 cases Too few cases 12.3% 11.9%
Heart failure 212 cases Too few cases 12.6% 11.1%
Pneumonia 208 cases Too few cases 12.2% 15.2%
Stroke 49 cases Too few cases 11.7% 11.9%
COPD 42 cases Too few cases 9.4% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.11 likely 0.68 – 1.53 1
After hip or knee replacement 44 cases Too few cases 7% 4.1%
Deaths after a serious but treatable surgical complication 38 cases No different 156.92 per 1,000 likely 94.18 per 1,000 – 219.67 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 1,725 cases No different 0.69 per 1,000 likely 0 per 1,000 – 1.64 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 2,072 cases No different 0.19 per 1,000 likely 0 per 1,000 – 0.42 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 2,071 cases No different 0.25 per 1,000 likely 0.04 per 1,000 – 0.46 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 357 cases No different 2.2 per 1,000 likely 0.51 per 1,000 – 3.88 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 70 cases No different 1.65 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 81 cases No different 10.89 per 1,000 likely 1.31 per 1,000 – 20.47 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 353 cases No different 4.33 per 1,000 likely 1.89 per 1,000 – 6.78 per 1,000 3.52 per 1,000
Sepsis after surgery 54 cases No different 6.02 per 1,000 likely 1.73 per 1,000 – 10.3 per 1,000 5.27 per 1,000
Surgical wound splitting open 70 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.24 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 208 cases No different 1 per 1,000 likely 0 per 1,000 – 2.07 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 3 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0.86 likely 0.04 – 4.24 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.09 likely 0 – 0.42 1

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 148 cases Too few cases 15.3% 14.4%
Readmitted after heart failure 467 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 509 cases Too few cases 18.1% 17.3%
Readmitted after COPD 140 cases Too few cases 18.1% 20%
Readmitted after hip or knee replacement 50 cases Too few cases 6.1% 5.8%
Days back in hospital after a heart attack 73 cases Too few cases 17 days per 100 —
Days back in hospital after heart failure 238 cases Too few cases 47.3 days per 100 —
Days back in hospital after pneumonia 207 cases Too few cases 18.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 239 cases No different 12.7 per 1,000 likely 9.4 per 1,000 – 17.2 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 36 cases No different 11.9 per 100 likely 8.4 per 100 – 16 per 100 10.7 per 100
ER visits during outpatient chemotherapy 36 cases No different 4.8 per 100 likely 3.1 per 100 – 7.2 per 100 5.4 per 100
Unplanned visits after outpatient surgery 108 cases No different 1 likely 0.7 – 1.5 —

2 more measures had too few cases here to report.

Clinicians registered at this address

35 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 1 resident or trainee. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 10
Emergency Medicine 5
Dietitian, Registered 4
Internal Medicine 4
Anesthesiology 3
Physician Assistant 3
Family 2
Nurse Practitioner 2
Ambulatory Care 1
Infectious Disease 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Saint Joseph London

Is Saint Joseph London a good hospital?

Saint Joseph London has a CMS overall rating of 3 out of 5 stars. Of the 23 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Saint Joseph London?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 577 completed HCAHPS surveys.

How long is the wait in the Saint Joseph London emergency room?

Emergency patients spend a median of 3 h 5 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.