USCareCheck

CMS certification 18006F

Louisville VA Medical Center

800 Zorn Avenue, Louisville, KY 40206

Acute Care - Veterans Administration Emergency services

Louisville VA Medical Center has a CMS overall rating of 5 out of 5 stars. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 74% US average 71%
Patient survey rating 3/5 532 completed surveys
Compared with the nation 1 worse 3 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 532 completed surveys, 31% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
74%
KY 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
KY 73% · US 72% · 4 of 5 stars
Nurses always communicated well
80%
KY 82% · US 80% · 4 of 5 stars
Doctors always communicated well
77%
KY 82% · US 80% · 3 of 5 stars
Staff always explained new medicines
64%
KY 63% · US 62% · 3 of 5 stars
Given information about recovering at home
88%
KY 87% · US 86% · 4 of 5 stars
Room was always clean
64%
KY 75% · US 74% · 3 of 5 stars
Always quiet at night
50%
KY 62% · US 60% · 2 of 5 stars

This hospital Kentucky average US average

How Louisville VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Louisville VA Medical CenterThis hospital5/574%—3 better 1 worse
Baptist Health LouisvilleSame city4/577%3 h 11 min4 better 1 worse
Norton Hospitals, INCSame city2/573%3 h 12 min2 better 6 worse
University of Louisville HospitalSame city1/567%3 h 18 min1 better 5 worse
UOFL HEALTH - JEWISH HOSPITAL and Mary & Elizabeth HospitalSame city2/566%2 h 18 min2 better 5 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Louisville.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,608 cases Too few cases 4.2% 3.9%
Heart attack 103 cases Too few cases 10.8% 11.9%
Heart failure 429 cases Too few cases 7.4% 11.1%
Pneumonia 441 cases Too few cases 12.5% 15.2%
COPD 328 cases Too few cases 5.2% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.02 likely 0.66 – 1.39 1
After hip or knee replacement 34 cases Too few cases 3.6% 4.1%
Pressure ulcers (bed sores) 4,561 cases No different 0.42 per 1,000 likely 0 per 1,000 – 1.16 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 6,659 cases No different 0.23 per 1,000 likely 0.01 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,098 cases No different 0.3 per 1,000 likely 0.1 per 1,000 – 0.5 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 644 cases No different 1.88 per 1,000 likely 0.32 per 1,000 – 3.44 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 285 cases No different 1.99 per 1,000 likely 0.32 per 1,000 – 3.67 per 1,000 1.67 per 1,000
Breathing failure after surgery 269 cases No different 12.4 per 1,000 likely 3.96 per 1,000 – 20.83 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 625 cases No different 2.87 per 1,000 likely 0.48 per 1,000 – 5.26 per 1,000 3.52 per 1,000
Sepsis after surgery 272 cases No different 5.94 per 1,000 likely 1.97 per 1,000 – 9.9 per 1,000 5.27 per 1,000
Surgical wound splitting open 175 cases No different 1.62 per 1,000 likely 0.15 per 1,000 – 3.08 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 945 cases No different 0.92 per 1,000 likely 0 per 1,000 – 1.93 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) Better 0 1
Urinary tract infections from catheters (CAUTI) No different 0.54 likely 0.09 – 1.78 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 95 cases Too few cases 14.7% 14.4%
Readmitted after heart failure 341 cases Too few cases 22.4% 21.3%
Readmitted after pneumonia 344 cases Too few cases 20.2% 17.3%
Readmitted after COPD 280 cases Too few cases 20% 20%
Readmitted after hip or knee replacement 31 cases Too few cases 5.7% 5.8%
Days back in hospital after a heart attack 125 cases Too few cases 47.9 days per 100 —
Days back in hospital after heart failure 505 cases Too few cases 4.6 days per 100 —
Days back in hospital after pneumonia 476 cases Too few cases 44.4 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

453 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 76
Pharmacist 58
Dietitian, Registered 20
Pharmacotherapy 19
Physical Therapist 17
Social Worker 16
Registered Nurse 15
Internal Medicine 12
Ambulatory Care 11
Adult Health 10
Family 9
Physician Assistant 9

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Louisville VA Medical Center

Is Louisville VA Medical Center a good hospital?

Louisville VA Medical Center has a CMS overall rating of 5 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 3 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Louisville VA Medical Center?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 532 completed HCAHPS surveys.

Does Louisville VA Medical Center have an emergency room?

Yes. CMS lists emergency services at Louisville VA Medical Center.