USCareCheck

CMS certification 180049

Baptist Health Richmond

801 Eastern Bypass, Richmond, KY 40475

Acute Care Hospitals Emergency services

Baptist Health Richmond has a CMS overall rating of 4 out of 5 stars. 79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 17 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. Emergency patients spend a median of 2 h 36 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 79% US average 71%
Patient survey rating 4/5 522 completed surveys
Compared with the nation 0 worse 2 better of 17 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 522 completed surveys, 18% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
79%
KY 71% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
78%
KY 73% · US 72% · 4 of 5 stars
Nurses always communicated well
86%
KY 82% · US 80% · 5 of 5 stars
Doctors always communicated well
86%
KY 82% · US 80% · 4 of 5 stars
Staff always explained new medicines
66%
KY 63% · US 62% · 3 of 5 stars
Given information about recovering at home
90%
KY 87% · US 86% · 4 of 5 stars
Room was always clean
74%
KY 75% · US 74% · 4 of 5 stars
Always quiet at night
59%
KY 62% · US 60% · 4 of 5 stars

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 377 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 36 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 4 h 18 min 3 h 30 min 4 h 17 min
Left before being seen Lower is better · 37,678 patients 1% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 331 patients 65% 68% 65%

How Baptist Health Richmond compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Baptist Health RichmondThis hospital4/579%2 h 36 min2 better
Chi Saint Joseph Berea NfSame county · Berea4/580%2 h 6 min1 better 1 worse
Ephraim McDowell Fort Logan HospitalSame ZIP area · StanfordNot rated82%1 h 41 min1 worse
Rockcastle County Hospital, INC.Same ZIP area · Mount Vernon2/577%2 h 17 min1 better 1 worse
Ephraim McDowell Regional Medical CenterSame ZIP area · Danville3/564%2 h 19 min1 better 1 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 991 cases Too few cases 4.5% 3.9%
Heart attack 34 cases Too few cases 12.6% 11.9%
Heart failure 152 cases Too few cases 13.5% 11.1%
Pneumonia 182 cases Too few cases 18.2% 15.2%
Stroke 52 cases Too few cases 11.9% 11.9%
COPD 73 cases Too few cases 8.6% 8.6%

1 more measure had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.97 likely 0.5 – 1.43 1
Pressure ulcers (bed sores) 934 cases No different 0.44 per 1,000 likely 0 per 1,000 – 1.56 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,434 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,365 cases No different 0.3 per 1,000 likely 0.09 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 208 cases No different 2.27 per 1,000 likely 0.56 per 1,000 – 3.98 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 30 cases No different 1.67 per 1,000 likely 0 per 1,000 – 3.4 per 1,000 1.67 per 1,000
Breathing failure after surgery 32 cases No different 8.89 per 1,000 likely 0 per 1,000 – 18.8 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 217 cases No different 3.65 per 1,000 likely 1.13 per 1,000 – 6.16 per 1,000 3.52 per 1,000
Sepsis after surgery 29 cases No different 6.03 per 1,000 likely 1.74 per 1,000 – 10.32 per 1,000 5.27 per 1,000
Surgical wound splitting open 43 cases No different 2.08 per 1,000 likely 0.56 per 1,000 – 3.6 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 180 cases No different 1 per 1,000 likely 0 per 1,000 – 2.07 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 2 no different
Measure CMS comparison This hospital National
Surgical site infections after colon surgery No different 0 1
MRSA bloodstream infections No different 0 1
C. diff intestinal infections Better 0.15 likely 0.01 – 0.72 1

3 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 80 cases Too few cases 14% 14.4%
Readmitted after heart failure 287 cases Too few cases 21.2% 21.3%
Readmitted after pneumonia 369 cases Too few cases 17.8% 17.3%
Readmitted after COPD 175 cases Too few cases 19.7% 20%
Days back in hospital after heart failure 202 cases Too few cases 2.9 days per 100 —
Days back in hospital after pneumonia 211 cases Too few cases 14.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 661 cases No different 12.9 per 1,000 likely 9.8 per 1,000 – 16.9 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 72 cases No different 12.9 per 100 likely 9.3 per 100 – 17.6 per 100 10.7 per 100
ER visits during outpatient chemotherapy 72 cases No different 5.9 per 100 likely 3.9 per 100 – 8.8 per 100 5.4 per 100
Unplanned visits after outpatient surgery 143 cases No different 1 likely 0.7 – 1.4 —

4 more measures had too few cases here to report.

Clinicians registered at this address

27 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 7
Family Medicine 4
Emergency Medicine 3
Clinical 2
Dietitian, Registered 2
Medical 2
Nurse Practitioner 2
Family 1
Midwife 1
Nurse Anesthetist, Certified Registered 1
Pharmacist 1
Women's Health 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Baptist Health Richmond

Is Baptist Health Richmond a good hospital?

Baptist Health Richmond has a CMS overall rating of 4 out of 5 stars. Of the 17 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Baptist Health Richmond?

79% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 522 completed HCAHPS surveys.

How long is the wait in the Baptist Health Richmond emergency room?

Emergency patients spend a median of 2 h 36 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.