USCareCheck

CMS certification 180056

Deaconess Henderson Hospital

1305 N Elm St, Henderson, KY 42420

Acute Care Hospitals Emergency services Birthing-friendly

Deaconess Henderson Hospital has a CMS overall rating of 2 out of 5 stars. 61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 7 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 61% US average 71%
Patient survey rating 3/5 498 completed surveys
Compared with the nation 1 worse 1 better of 19 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 498 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
61%
KY 71% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
66%
KY 73% · US 72% · 3 of 5 stars
Nurses always communicated well
79%
KY 82% · US 80% · 3 of 5 stars
Doctors always communicated well
75%
KY 82% · US 80% · 2 of 5 stars
Staff always explained new medicines
57%
KY 63% · US 62% · 2 of 5 stars
Given information about recovering at home
82%
KY 87% · US 86% · 2 of 5 stars
Room was always clean
70%
KY 75% · US 74% · 3 of 5 stars
Always quiet at night
62%
KY 62% · US 60% · 4 of 5 stars

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as medium; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 361 visits sampled · US median for EDs of the same volume: 2 h 45 min 2 h 7 min 2 h 30 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 2 h 20 min 3 h 30 min 4 h 17 min
Left before being seen Lower is better · 25,753 patients 2% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 12 patients 75% 68% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 108 patients 78% 68% 65%

How Deaconess Henderson Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Deaconess Henderson HospitalThis hospital2/561%2 h 7 min1 better 1 worse
Baptist Health Deaconess MadisonvilleSame ZIP area · Madisonville2/563%3 h 10 min2 better 4 worse
Methodist Hospital Union CountySame ZIP area · MorganfieldNot rated77%1 h 52 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,222 cases Too few cases 3.9% 3.9%
Heart failure 161 cases Too few cases 8.3% 11.1%
Pneumonia 190 cases Too few cases 13.6% 15.2%
Stroke 160 cases Too few cases 13.8% 11.9%
COPD 42 cases Too few cases 11.6% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

8 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.99 likely 0.55 – 1.43 1
Pressure ulcers (bed sores) 1,393 cases No different 0.33 per 1,000 likely 0 per 1,000 – 1.31 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 1,881 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.43 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 1,920 cases No different 0.3 per 1,000 likely 0.09 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 124 cases No different 2.28 per 1,000 likely 0.56 per 1,000 – 3.99 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 134 cases No different 3.72 per 1,000 likely 1.18 per 1,000 – 6.26 per 1,000 3.52 per 1,000
Surgical wound splitting open 40 cases No different 1.73 per 1,000 likely 0.21 per 1,000 – 3.25 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 356 cases No different 1.25 per 1,000 likely 0.2 per 1,000 – 2.3 per 1,000 1.06 per 1,000

5 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0 1
Urinary tract infections from catheters (CAUTI) No different 0 1
Surgical site infections after colon surgery No different 0.63 likely 0.03 – 3.1 1
MRSA bloodstream infections No different 0.63 likely 0.03 – 3.1 1
C. diff intestinal infections Better 0.08 likely 0 – 0.42 1

1 more measure had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 302 cases Too few cases 23.7% 21.3%
Readmitted after pneumonia 359 cases Too few cases 17.3% 17.3%
Readmitted after COPD 111 cases Too few cases 19.4% 20%
Days back in hospital after heart failure 186 cases Too few cases 53.8 days per 100 —
Days back in hospital after pneumonia 193 cases Too few cases 9.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 416 cases No different 12.5 per 1,000 likely 9.4 per 1,000 – 16.8 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 48 cases No different 10 per 100 likely 7.1 per 100 – 14 per 100 10.7 per 100
ER visits during outpatient chemotherapy 48 cases No different 4.9 per 100 likely 3.2 per 100 – 7.5 per 100 5.4 per 100
Unplanned visits after outpatient surgery 80 cases No different 1.1 likely 0.8 – 1.5 —

5 more measures had too few cases here to report.

Clinicians registered at this address

63 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Dietitian, Registered 5
Family 5
Family Medicine 5
Emergency Medicine 4
Nurse Anesthetist, Certified Registered 4
Occupational Therapist 4
Physician Assistant 4
Diagnostic Radiology 3
Anesthesiology 2
Cardiovascular Disease 2
Gastroenterology 2
Hospitalist 2

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2024 total $873 general $873 · research $0
All years, 2019–2024 $10,637 21 reported payments
  • 2019 $3,764
  • 2020 $1,224
  • 2021 $1,390
  • 2022 $220
  • 2023 $3,167
  • 2024 $873

General payments Research payments

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Deaconess Henderson Hospital

Is Deaconess Henderson Hospital a good hospital?

Deaconess Henderson Hospital has a CMS overall rating of 2 out of 5 stars. Of the 19 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Deaconess Henderson Hospital?

61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 498 completed HCAHPS surveys.

How long is the wait in the Deaconess Henderson Hospital emergency room?

Emergency patients spend a median of 2 h 7 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with medium patient volume, like this one, the median is 2 h 45 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Deaconess Henderson Hospital receive money from drug and device companies?

Drug and device makers reported $873 in payments to Deaconess Henderson Hospital for 2024, under the federal Open Payments program. A payment on its own does not show a conflict of interest.