USCareCheck

CMS certification 180066

The Medical Center at Russellville

1625 Nashville Street, Russellville, KY 42276

Acute Care Hospitals Emergency services

The Medical Center at Russellville has a CMS overall rating of 2 out of 5 stars. 61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. Emergency patients spend a median of 2 h 8 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 61% US average 71%
Patient survey rating Not rated 72 completed surveys
Compared with the nation 2 worse 0 better of 9 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 72 completed surveys, 26% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
61%
KY 71% · US 71%
Rated the hospital 9 or 10 out of 10
71%
KY 73% · US 72%
Nurses always communicated well
81%
KY 82% · US 80%
Doctors always communicated well
76%
KY 82% · US 80%
Staff always explained new medicines
63%
KY 63% · US 62%
Given information about recovering at home
92%
KY 87% · US 86%
Room was always clean
62%
KY 75% · US 74%
Always quiet at night
68%
KY 62% · US 60%

This hospital Kentucky average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital KY US
Median time in the emergency department before leaving Lower is better · 368 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 8 min 2 h 30 min 2 h 42 min
Left before being seen Lower is better · 10,556 patients 2% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 20 patients 50% 68% 65%

How The Medical Center at Russellville compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
The Medical Center at RussellvilleThis hospital2/561%2 h 8 min2 worse
Jennie Stuart Medical CenterSame ZIP area · Hopkinsville1/556%2 h 47 min2 worse
Blanchfield ACH (FT Campbell)Same ZIP area · Fort CampbellNot rated74%2 h 34 min—

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 171 cases Too few cases 4.6% 3.9%
Heart failure 27 cases Too few cases 12.6% 11.1%
Pneumonia 86 cases Too few cases 16.1% 15.2%

4 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

5 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.47 – 1.48 1
Pressure ulcers (bed sores) 255 cases No different 0.56 per 1,000 likely 0 per 1,000 – 1.83 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 279 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 295 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Blood clots in the lungs or legs after surgery 25 cases No different 3.48 per 1,000 likely 0.84 per 1,000 – 6.12 per 1,000 3.52 per 1,000

8 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 54 cases Too few cases 22.1% 21.3%
Readmitted after pneumonia 125 cases Too few cases 16.9% 17.3%
Readmitted after COPD 29 cases Too few cases 20.6% 20%
Days back in hospital after heart failure 29 cases Too few cases -9.4 days per 100 —
Days back in hospital after pneumonia 88 cases Too few cases 18 days per 100 —
Unplanned visits after an outpatient colonoscopy 277 cases No different 13 per 1,000 likely 9.7 per 1,000 – 17.5 per 1,000 13 per 1,000

8 more measures had too few cases here to report.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about The Medical Center at Russellville

Is The Medical Center at Russellville a good hospital?

The Medical Center at Russellville has a CMS overall rating of 2 out of 5 stars. Of the 9 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 2. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend The Medical Center at Russellville?

61% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 72 completed HCAHPS surveys.

How long is the wait in the The Medical Center at Russellville emergency room?

Emergency patients spend a median of 2 h 8 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.