USCareCheck

CMS certification 190019

CHRISTUS St Frances Cabrini Hospital

3330 Masonic Drive, Alexandria, LA 71301

Acute Care Hospitals Emergency services Birthing-friendly

CHRISTUS St Frances Cabrini Hospital has a CMS overall rating of 3 out of 5 stars. 68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 3. Emergency patients spend a median of 3 h 35 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 68% US average 71%
Patient survey rating 3/5 539 completed surveys
Compared with the nation 3 worse 2 better of 25 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 539 completed surveys, 19% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
68%
LA 75% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
68%
LA 76% · US 72% · 3 of 5 stars
Nurses always communicated well
77%
LA 84% · US 80% · 3 of 5 stars
Doctors always communicated well
77%
LA 85% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
LA 67% · US 62% · 2 of 5 stars
Given information about recovering at home
80%
LA 87% · US 86% · 2 of 5 stars
Room was always clean
74%
LA 77% · US 74% · 4 of 5 stars
Always quiet at night
57%
LA 71% · US 60% · 3 of 5 stars

This hospital Louisiana average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital LA US
Median time in the emergency department before leaving Lower is better · 363 visits sampled · US median for EDs of the same volume: 3 h 22 min 3 h 35 min 2 h 9 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 5 h 36 min 3 h 54 min 4 h 17 min
Left before being seen Lower is better · 53,013 patients 1% 2% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 23 patients 87% 70% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 123 patients 88% 69% 65%

How CHRISTUS St Frances Cabrini Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
CHRISTUS St Frances Cabrini HospitalThis hospital3/568%3 h 35 min2 better 3 worse
CHRISTUS Central Louisiana Surgical HospitalSame cityNot rated88%—No different
Rapides Regional Medical CenterSame city2/560%2 h 17 min1 better 3 worse
Alexandria VA Medical CenterSame county · PinevilleNot rated78%—1 better
Lasalle General HospitalSame ZIP area · Jena1/5—2 h 17 min3 worse
Avoyelles HospitalSame ZIP area · Marksville1/567%1 h 17 min2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Alexandria.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 3,092 cases Too few cases 3.9% 3.9%
Heart attack 385 cases Too few cases 11.9% 11.9%
Heart failure 397 cases Too few cases 9.9% 11.1%
Pneumonia 620 cases Too few cases 15.2% 15.2%
Stroke 274 cases Too few cases 14.9% 11.9%
COPD 124 cases Too few cases 8.5% 8.6%
Heart bypass surgery (CABG) 72 cases Too few cases 3.1% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.04 likely 0.72 – 1.36 1
Deaths after a serious but treatable surgical complication 110 cases No different 182.28 per 1,000 likely 136.13 per 1,000 – 228.42 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,952 cases No different 0.33 per 1,000 likely 0 per 1,000 – 0.99 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 7,211 cases No different 0.2 per 1,000 likely 0 per 1,000 – 0.4 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 7,493 cases No different 0.25 per 1,000 likely 0.06 per 1,000 – 0.45 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,192 cases No different 1.76 per 1,000 likely 0.25 per 1,000 – 3.26 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 369 cases No different 2.3 per 1,000 likely 0.68 per 1,000 – 3.93 per 1,000 1.67 per 1,000
Breathing failure after surgery 396 cases No different 12.28 per 1,000 likely 5.49 per 1,000 – 19.08 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,304 cases No different 3.69 per 1,000 likely 1.54 per 1,000 – 5.84 per 1,000 3.52 per 1,000
Sepsis after surgery 364 cases No different 6.22 per 1,000 likely 2.41 per 1,000 – 10.02 per 1,000 5.27 per 1,000
Surgical wound splitting open 269 cases No different 1.96 per 1,000 likely 0.48 per 1,000 – 3.43 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,398 cases No different 1.07 per 1,000 likely 0.1 per 1,000 – 2.04 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 better than the nation 4 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.58 likely 0.1 – 1.93 1
Urinary tract infections from catheters (CAUTI) Better 0 1
Surgical site infections after colon surgery No different 0.5 likely 0.03 – 2.46 1
Surgical site infections after abdominal hysterectomy No different 0.92 likely 0.05 – 4.52 1
MRSA bloodstream infections No different 1.19 likely 0.48 – 2.48 1
C. diff intestinal infections Better 0.07 likely 0.02 – 0.2 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 583 cases Too few cases 13.7% 14.4%
Readmitted after heart failure 688 cases Too few cases 22.4% 21.3%
Readmitted after pneumonia 819 cases Too few cases 17.6% 17.3%
Readmitted after COPD 188 cases Too few cases 19.3% 20%
Readmitted after heart bypass surgery 108 cases Too few cases 11.9% 11%
Days back in hospital after a heart attack 421 cases Too few cases 0.5 days per 100 —
Days back in hospital after heart failure 487 cases Too few cases 4.2 days per 100 —
Days back in hospital after pneumonia 663 cases Too few cases -6.6 days per 100 —
Unplanned visits after an outpatient colonoscopy 225 cases No different 12.5 per 1,000 likely 9.2 per 1,000 – 16.7 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 297 cases No different 10.5 per 100 likely 8.2 per 100 – 13.2 per 100 10.7 per 100
ER visits during outpatient chemotherapy 297 cases No different 4.7 per 100 likely 3.3 per 100 – 6.4 per 100 5.4 per 100
Unplanned visits after outpatient surgery 266 cases No different 1 likely 0.7 – 1.4 —

2 more measures had too few cases here to report.

Clinicians registered at this address

92 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family 14
Physician Assistant 11
Internal Medicine 7
Nurse Practitioner 6
Critical Care Medicine 5
Emergency Medicine 5
Professional 5
Acute Care 3
Neonatal-Perinatal Medicine 3
Anesthesiology 2
Diabetes Educator 2
Hematology & Oncology 2

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about CHRISTUS St Frances Cabrini Hospital

Is CHRISTUS St Frances Cabrini Hospital a good hospital?

CHRISTUS St Frances Cabrini Hospital has a CMS overall rating of 3 out of 5 stars. Of the 25 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend CHRISTUS St Frances Cabrini Hospital?

68% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 539 completed HCAHPS surveys.

How long is the wait in the CHRISTUS St Frances Cabrini Hospital emergency room?

Emergency patients spend a median of 3 h 35 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with high patient volume, like this one, the median is 3 h 22 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.