USCareCheck

CMS certification 19043F

Alexandria VA Medical Center

2495 Shreveport Highway 71 N, Pineville, LA 71360

Acute Care - Veterans Administration

CMS does not publish an overall star rating for Alexandria VA Medical Center. 78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 78% US average 71%
Patient survey rating Not rated 51 completed surveys
Compared with the nation 0 worse 1 better of 4 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 51 completed surveys, 40% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
78%
LA 75% · US 71%
Rated the hospital 9 or 10 out of 10
83%
LA 76% · US 72%
Nurses always communicated well
94%
LA 84% · US 80%
Doctors always communicated well
96%
LA 85% · US 80%
Staff always explained new medicines
74%
LA 67% · US 62%
Given information about recovering at home
95%
LA 87% · US 86%
Room was always clean
85%
LA 77% · US 74%
Always quiet at night
77%
LA 71% · US 60%

This hospital Louisiana average US average

How Alexandria VA Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Alexandria VA Medical CenterThis hospitalNot rated78%—1 better
CHRISTUS Central Louisiana Surgical HospitalSame county · AlexandriaNot rated88%—No different
CHRISTUS St Frances Cabrini HospitalSame county · Alexandria3/568%3 h 35 min2 better 3 worse
Rapides Regional Medical CenterSame county · Alexandria2/560%2 h 17 min1 better 3 worse
Avoyelles HospitalSame ZIP area · Marksville1/567%1 h 17 min2 worse
Lasalle General HospitalSame ZIP area · Jena1/5—2 h 17 min3 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Pineville.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 77 cases Too few cases 3.6% 3.9%
Heart failure 25 cases Too few cases 10.6% 11.1%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

4 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.47 – 1.49 1
Pressure ulcers (bed sores) 274 cases No different 0.58 per 1,000 likely 0 per 1,000 – 1.87 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 371 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 370 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000

9 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Days back in hospital after heart failure 31 cases Too few cases -47.6 days per 100 —

13 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

294 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 66
Pharmacist 32
Social Worker 16
Family 13
Dietitian, Registered 11
General Practice 9
Internal Medicine 8
Psychiatry 8
Family Medicine 7
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 7
Ophthalmology 6
Counseling 4

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Alexandria VA Medical Center

Is Alexandria VA Medical Center a good hospital?

CMS does not publish an overall star rating for Alexandria VA Medical Center. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Alexandria VA Medical Center?

78% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 51 completed HCAHPS surveys.

Does Alexandria VA Medical Center have an emergency room?

No. CMS does not list emergency services at Alexandria VA Medical Center.