USCareCheck

CMS certification 22010F

VA Boston Healthcare System - Jamaica Plain

150 S. Huntington Avenue, Jamaica Plain, MA 02130

Acute Care - Veterans Administration Emergency services

VA Boston Healthcare System - Jamaica Plain has a CMS overall rating of 4 out of 5 stars. 77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 77% US average 71%
Patient survey rating 4/5 542 completed surveys
Compared with the nation 4 worse 2 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 542 completed surveys, 39% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
77%
MA 70% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
78%
MA 68% · US 72% · 4 of 5 stars
Nurses always communicated well
85%
MA 79% · US 80% · 5 of 5 stars
Doctors always communicated well
83%
MA 79% · US 80% · 4 of 5 stars
Staff always explained new medicines
72%
MA 61% · US 62% · 4 of 5 stars
Given information about recovering at home
91%
MA 87% · US 86% · 5 of 5 stars
Room was always clean
69%
MA 70% · US 74% · 3 of 5 stars
Always quiet at night
49%
MA 48% · US 60% · 2 of 5 stars

This hospital Massachusetts average US average

How VA Boston Healthcare System - Jamaica Plain compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA Boston Healthcare System - Jamaica PlainThis hospital4/577%—2 better 4 worse
Brigham and Women Faulkner HospitalSame city5/574%4 h 16 min7 better
Boston Medical Center-BrightonSame county · Brighton3/569%2 h 26 min2 better 3 worse
New England Baptist HospitalSame county · Boston5/586%—2 better 1 worse
Boston Medical CenterSame county · Boston3/573%3 h 47 min4 better 1 worse
Brigham and Women's HospitalSame county · Boston5/581%5 h8 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Jamaica Plain.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,680 cases Too few cases 3.5% 3.9%
Heart attack 133 cases Too few cases 10.1% 11.9%
Heart failure 652 cases Too few cases 6.6% 11.1%
Pneumonia 298 cases Too few cases 10.8% 15.2%
COPD 370 cases Too few cases 5.7% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

Measure CMS comparison This hospital National
After hip or knee replacement 251 cases Too few cases 4% 4.1%

12 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

2 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.2 likely 0.44 – 2.66 1
Urinary tract infections from catheters (CAUTI) No different 0.74 likely 0.3 – 1.53 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 107 cases Too few cases 16% 14.4%
Readmitted after heart failure 538 cases Too few cases 24.7% 21.3%
Readmitted after pneumonia 234 cases Too few cases 19.6% 17.3%
Readmitted after COPD 295 cases Too few cases 21.2% 20%
Readmitted after hip or knee replacement 282 cases Too few cases 5.4% 5.8%
Days back in hospital after a heart attack 165 cases Too few cases 72.9 days per 100 —
Days back in hospital after heart failure 793 cases Too few cases 31.5 days per 100 —
Days back in hospital after pneumonia 347 cases Too few cases 54.1 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

611 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 14 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 175
Pharmacist 49
Psychologist 33
Optometrist 21
Internal Medicine 20
Audiologist 16
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 16
Nurse Practitioner 15
Social Worker 13
Neurology 12
Adult Health 11
Physical Therapist 11

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA Boston Healthcare System - Jamaica Plain

Is VA Boston Healthcare System - Jamaica Plain a good hospital?

VA Boston Healthcare System - Jamaica Plain has a CMS overall rating of 4 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 4. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA Boston Healthcare System - Jamaica Plain?

77% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 542 completed HCAHPS surveys.

Does VA Boston Healthcare System - Jamaica Plain have an emergency room?

Yes. CMS lists emergency services at VA Boston Healthcare System - Jamaica Plain.