USCareCheck

CMS certification 221304

North Adams Regional Hospital Corporation

71 Hospital Avenue, North Adams, MA 01247

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for North Adams Regional Hospital. 90% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Emergency patients spend a median of 2 h 34 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated Results are not available for this reporting period.
Would definitely recommend 90% US average 71%
Patient survey rating 5/5 129 completed surveys
Compared with the nation Too few cases for CMS to compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 129 completed surveys, 35% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
90%
MA 70% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
85%
MA 68% · US 72% · 5 of 5 stars
Nurses always communicated well
93%
MA 79% · US 80% · 5 of 5 stars
Doctors always communicated well
94%
MA 79% · US 80% · 5 of 5 stars
Staff always explained new medicines
74%
MA 61% · US 62% · 5 of 5 stars
Given information about recovering at home
95%
MA 87% · US 86% · 5 of 5 stars
Room was always clean
89%
MA 70% · US 74% · 5 of 5 stars
Always quiet at night
75%
MA 48% · US 60% · 5 of 5 stars

This hospital Massachusetts average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital MA US
Median time in the emergency department before leaving Lower is better · 342 visits sampled 2 h 34 min 3 h 34 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 19 visits sampled 3 h 19 min 5 h 38 min 4 h 17 min
Stroke symptoms: brain scan read within 45 minutes Higher is better · 17 patients 71% 70% 69%

How North Adams Regional Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
North Adams Regional Hospital CorporationThis hospitalNot rated90%2 h 34 min—
Fairview HospitalSame county · Great Barrington5/593%1 h 53 min1 better
Berkshire Medical CenterSame county · Pittsfield4/556%4 h 14 min3 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 189 cases Too few cases 3.2% 3.9%
Pneumonia 25 cases Too few cases 13.9% 15.2%

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 40 cases Too few cases 17.1% 17.3%
Unplanned visits after an outpatient colonoscopy 86 cases No different 13 per 1,000 likely 9.3 per 1,000 – 17.4 per 1,000 13 per 1,000

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

49 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Physician Assistant 7
Internal Medicine 6
Dietitian, Registered 5
Emergency Medicine 5
Anatomic Pathology & Clinical Pathology 3
Physical Therapist 3
Advanced Practice Midwife 2
Diagnostic Radiology 2
Hospitalist 2
Nurse Anesthetist, Certified Registered 2
Nurse Practitioner 2
Acute Care 1

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about North Adams Regional Hospital

Would patients recommend North Adams Regional Hospital?

90% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 129 completed HCAHPS surveys.

How long is the wait in the North Adams Regional Hospital emergency room?

Emergency patients spend a median of 2 h 34 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.