USCareCheck

CMS certification 230037

Hillsdale Hospital

168 S Howell Street, Hillsdale, MI 49242

Acute Care Hospitals Emergency services Birthing-friendly

Hillsdale Hospital has a CMS overall rating of 3 out of 5 stars. 63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 63% US average 71%
Patient survey rating 4/5 227 completed surveys
Compared with the nation 1 worse 1 better of 14 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 227 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
63%
MI 69% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
71%
MI 69% · US 72% · 4 of 5 stars
Nurses always communicated well
83%
MI 80% · US 80% · 5 of 5 stars
Doctors always communicated well
83%
MI 78% · US 80% · 4 of 5 stars
Staff always explained new medicines
65%
MI 61% · US 62% · 3 of 5 stars
Given information about recovering at home
93%
MI 87% · US 86% · 5 of 5 stars
Room was always clean
72%
MI 69% · US 74% · 4 of 5 stars
Always quiet at night
58%
MI 57% · US 60% · 3 of 5 stars

This hospital Michigan average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MI US
Median time in the emergency department before leaving Lower is better · 1,899 visits sampled · US median for EDs of the same volume: 2 h 3 min 3 h 2 h 39 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 28 visits sampled 3 h 32 min 4 h 26 min 4 h 17 min
Left before being seen Lower is better · 19,020 patients 1% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 13 patients 62% 72% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 20 patients 20% 60% 65%

How Hillsdale Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Hillsdale HospitalThis hospital3/563%3 h1 better 1 worse
Promedica Charles and Virginia Hickman HospitalSame ZIP area · Adrian3/554%2 h 52 min2 better
Henry Ford Allegiance HealthSame ZIP area · Jackson3/557%3 h 33 min2 better 2 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 475 cases Too few cases 5.1% 3.9%
Heart failure 54 cases Too few cases 10.3% 11.1%
Pneumonia 84 cases Too few cases 15.3% 15.2%
Stroke 40 cases Too few cases 11.3% 11.9%
COPD 40 cases Too few cases 7.3% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.35 likely 0.87 – 1.84 1
After hip or knee replacement 29 cases Too few cases 4.5% 4.1%
Pressure ulcers (bed sores) 445 cases No different 1.12 per 1,000 likely 0 per 1,000 – 2.33 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 663 cases No different 0.27 per 1,000 likely 0.04 per 1,000 – 0.5 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 625 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.48 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 115 cases No different 2.29 per 1,000 likely 0.57 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 70 cases No different 1.66 per 1,000 likely 0 per 1,000 – 3.38 per 1,000 1.67 per 1,000
Breathing failure after surgery 71 cases No different 16.66 per 1,000 likely 6.89 per 1,000 – 26.43 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 126 cases No different 3.33 per 1,000 likely 0.75 per 1,000 – 5.91 per 1,000 3.52 per 1,000
Sepsis after surgery 68 cases No different 5.98 per 1,000 likely 1.71 per 1,000 – 10.25 per 1,000 5.27 per 1,000
Accidental cut or tear during abdominal surgery 78 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 84 cases Too few cases 20.8% 21.3%
Readmitted after pneumonia 137 cases Too few cases 16.4% 17.3%
Readmitted after COPD 111 cases Too few cases 19.1% 20%
Readmitted after hip or knee replacement 25 cases Too few cases 5.7% 5.8%
Days back in hospital after heart failure 59 cases Too few cases 38.1 days per 100 —
Days back in hospital after pneumonia 86 cases Too few cases -20 days per 100 —
Unplanned visits after an outpatient colonoscopy 406 cases No different 12.3 per 1,000 likely 9.1 per 1,000 – 16.5 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 98 cases No different 1 likely 0.7 – 1.4 —

6 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

39 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Nurse Anesthetist, Certified Registered 7
Occupational Therapist 7
Emergency Medicine 5
Anesthesiology 2
Dietitian, Registered 2
Internal Medicine 2
Nurse Practitioner 2
Physical Therapist 2
Social Worker 2
Advanced Practice Midwife 1
Clinical 1
Diagnostic Radiology 1

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2020 total $823 general $823 · research $0
All years, 2020–2020 $823 2 reported payments

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Hillsdale Hospital

Is Hillsdale Hospital a good hospital?

Hillsdale Hospital has a CMS overall rating of 3 out of 5 stars. Of the 14 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Hillsdale Hospital?

63% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 227 completed HCAHPS surveys.

How long is the wait in the Hillsdale Hospital emergency room?

Emergency patients spend a median of 3 h in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 1% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Hillsdale Hospital receive money from drug and device companies?

Drug and device makers reported $823 in payments to Hillsdale Hospital for 2020, under the federal Open Payments program. A payment on its own does not show a conflict of interest.