USCareCheck

CMS certification 23011F

VA Ann Arbor Healthcare System

2215 Fuller Road, Ann Arbor, MI 48105

Acute Care - Veterans Administration Emergency services

VA Ann Arbor Healthcare System has a CMS overall rating of 5 out of 5 stars. 89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 89% US average 71%
Patient survey rating 5/5 524 completed surveys
Compared with the nation 1 worse 4 better of 15 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 524 completed surveys, 41% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
89%
MI 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
86%
MI 69% · US 72% · 5 of 5 stars
Nurses always communicated well
87%
MI 80% · US 80% · 5 of 5 stars
Doctors always communicated well
88%
MI 78% · US 80% · 5 of 5 stars
Staff always explained new medicines
80%
MI 61% · US 62% · 5 of 5 stars
Given information about recovering at home
91%
MI 87% · US 86% · 5 of 5 stars
Room was always clean
83%
MI 69% · US 74% · 5 of 5 stars
Always quiet at night
60%
MI 57% · US 60% · 4 of 5 stars

This hospital Michigan average US average

How VA Ann Arbor Healthcare System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA Ann Arbor Healthcare SystemThis hospital5/589%—4 better 1 worse
Trinity Health Ann Arbor HospitalSame city4/577%4 h 1 min6 better 1 worse
University of Michigan Health SystemSame city4/582%5 h 45 min8 better 3 worse
Chelsea HospitalSame county · Chelsea4/587%3 h 16 min2 better
Forest Health Medical CenterSame county · YpsilantiNot rated80%—No different
Beaumont Hospital - DearbornSame ZIP area · Dearborn2/549%3 h 22 min6 better 5 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Ann Arbor.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,074 cases Too few cases 3.9% 3.9%
Heart attack 114 cases Too few cases 9.2% 11.9%
Heart failure 565 cases Too few cases 9.2% 11.1%
Pneumonia 263 cases Too few cases 11.8% 15.2%
COPD 206 cases Too few cases 7.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.9 likely 0.61 – 1.18 1
After hip or knee replacement 97 cases Too few cases 6.5% 4.1%
Deaths after a serious but treatable surgical complication 44 cases No different 169.21 per 1,000 likely 110.24 per 1,000 – 228.18 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 5,369 cases No different 0.15 per 1,000 likely 0 per 1,000 – 0.8 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 8,083 cases No different 0.42 per 1,000 likely 0.21 per 1,000 – 0.62 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 8,686 cases No different 0.32 per 1,000 likely 0.12 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 1,841 cases No different 2.42 per 1,000 likely 1.07 per 1,000 – 3.76 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 1,131 cases No different 1.55 per 1,000 likely 0.08 per 1,000 – 3.03 per 1,000 1.67 per 1,000
Breathing failure after surgery 1,090 cases No different 13.28 per 1,000 likely 7.9 per 1,000 – 18.66 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 1,897 cases No different 2.8 per 1,000 likely 0.72 per 1,000 – 4.87 per 1,000 3.52 per 1,000
Sepsis after surgery 1,130 cases No different 3.17 per 1,000 likely 0.07 per 1,000 – 6.27 per 1,000 5.27 per 1,000
Surgical wound splitting open 503 cases No different 1.49 per 1,000 likely 0.08 per 1,000 – 2.89 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 1,480 cases No different 1.25 per 1,000 likely 0.3 per 1,000 – 2.21 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 1 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 0.27 likely 0.01 – 1.33 1
Urinary tract infections from catheters (CAUTI) Better 0 1

4 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 93 cases Too few cases 15.4% 14.4%
Readmitted after heart failure 476 cases Too few cases 19.4% 21.3%
Readmitted after pneumonia 221 cases Too few cases 17.9% 17.3%
Readmitted after COPD 151 cases Too few cases 18.8% 20%
Readmitted after hip or knee replacement 94 cases Too few cases 6.4% 5.8%
Days back in hospital after a heart attack 134 cases Too few cases 80.4 days per 100 —
Days back in hospital after heart failure 716 cases Too few cases -0.1 days per 100 —
Days back in hospital after pneumonia 310 cases Too few cases -0.7 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

991 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 39 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Clinical 150
Registered Nurse 127
Pharmacist 98
Licensed Practical Nurse 39
Ambulatory Care 36
Internal Medicine 36
Dietitian, Registered 34
Physical Therapist 29
Specialist 21
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 20
Adult Health 17
Case Management 14

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA Ann Arbor Healthcare System

Is VA Ann Arbor Healthcare System a good hospital?

VA Ann Arbor Healthcare System has a CMS overall rating of 5 out of 5 stars. Of the 15 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 4 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA Ann Arbor Healthcare System?

89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 524 completed HCAHPS surveys.

Does VA Ann Arbor Healthcare System have an emergency room?

Yes. CMS lists emergency services at VA Ann Arbor Healthcare System.