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CMS certification 230254

Ascension Providence Rochester Hospital

1101 W University Drive, Rochester, MI 48307

Acute Care Hospitals Emergency services Birthing-friendly

Ascension Providence Rochester Hospital has a CMS overall rating of 3 out of 5 stars. 57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. Emergency patients spend a median of 3 h 7 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 57% US average 71%
Patient survey rating 2/5 867 completed surveys
Compared with the nation 0 worse 2 better of 20 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 867 completed surveys, 24% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
57%
MI 69% · US 71% · 2 of 5 stars
Rated the hospital 9 or 10 out of 10
57%
MI 69% · US 72% · 2 of 5 stars
Nurses always communicated well
73%
MI 80% · US 80% · 2 of 5 stars
Doctors always communicated well
70%
MI 78% · US 80% · 2 of 5 stars
Staff always explained new medicines
51%
MI 61% · US 62% · 1 of 5 stars
Given information about recovering at home
85%
MI 87% · US 86% · 3 of 5 stars
Room was always clean
66%
MI 69% · US 74% · 3 of 5 stars
Always quiet at night
46%
MI 57% · US 60% · 2 of 5 stars

This hospital Michigan average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital MI US
Median time in the emergency department before leaving Lower is better · 386 visits sampled 3 h 7 min 2 h 39 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 18 visits sampled 6 h 23 min 4 h 26 min 4 h 17 min
Severe sepsis and septic shock: all recommended care given Higher is better · 225 patients 72% 60% 65%

How Ascension Providence Rochester Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Ascension Providence Rochester HospitalThis hospital3/557%3 h 7 min2 better
Henry Ford Health West Bloomfield HospitalSame county · W Bloomfield3/570%4 h 2 min3 better 3 worse
Beaumont Hospital - Farmington HillsSame county · Farmington Hills3/553%2 h 50 min2 better 1 worse
Trinity Health Oakland HospitalSame county · Pontiac2/566%3 h 20 min2 better 2 worse
McLaren OaklandSame county · Pontiac2/546%1 h 43 minNo different
Huron Valley-Sinai HospitalSame county · Commerce Township3/558%2 h 35 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 2,591 cases Too few cases 4% 3.9%
Heart attack 102 cases Too few cases 12.6% 11.9%
Heart failure 217 cases Too few cases 11.4% 11.1%
Pneumonia 313 cases Too few cases 15.2% 15.2%
Stroke 130 cases Too few cases 11.3% 11.9%
COPD 67 cases Too few cases 8.7% 8.6%
Heart bypass surgery (CABG) 34 cases Too few cases 3.4% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

12 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.04 likely 0.66 – 1.41 1
After hip or knee replacement 123 cases Too few cases 3.6% 4.1%
Deaths after a serious but treatable surgical complication 38 cases No different 182.37 per 1,000 likely 126.12 per 1,000 – 238.62 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 2,884 cases No different 0.57 per 1,000 likely 0 per 1,000 – 1.44 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 3,733 cases No different 0.35 per 1,000 likely 0.13 per 1,000 – 0.57 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 3,772 cases No different 0.35 per 1,000 likely 0.15 per 1,000 – 0.55 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 737 cases No different 2.27 per 1,000 likely 0.67 per 1,000 – 3.87 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 324 cases No different 1.55 per 1,000 likely 0 per 1,000 – 3.22 per 1,000 1.67 per 1,000
Breathing failure after surgery 338 cases No different 10.64 per 1,000 likely 3.06 per 1,000 – 18.22 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 794 cases No different 3.31 per 1,000 likely 1.05 per 1,000 – 5.57 per 1,000 3.52 per 1,000
Sepsis after surgery 314 cases No different 5.24 per 1,000 likely 1.24 per 1,000 – 9.24 per 1,000 5.27 per 1,000
Surgical wound splitting open 141 cases No different 1.69 per 1,000 likely 0.19 per 1,000 – 3.19 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 599 cases No different 1.2 per 1,000 likely 0.17 per 1,000 – 2.23 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 5 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.18 likely 0.3 – 3.21 1
Urinary tract infections from catheters (CAUTI) No different 1.63 likely 0.6 – 3.6 1
Surgical site infections after colon surgery No different 0.5 likely 0.03 – 2.45 1
Surgical site infections after abdominal hysterectomy No different 1.63 likely 0.27 – 5.38 1
MRSA bloodstream infections No different 0.92 likely 0.15 – 3.03 1
C. diff intestinal infections Better 0.15 likely 0.04 – 0.4 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

2 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 125 cases Too few cases 14.1% 14.4%
Readmitted after heart failure 314 cases Too few cases 22.7% 21.3%
Readmitted after pneumonia 392 cases Too few cases 17.8% 17.3%
Readmitted after COPD 103 cases Too few cases 19.7% 20%
Readmitted after heart bypass surgery 50 cases Too few cases 10.7% 11%
Readmitted after hip or knee replacement 131 cases Too few cases 5.6% 5.8%
Days back in hospital after a heart attack 90 cases Too few cases -24.1 days per 100 —
Days back in hospital after heart failure 251 cases Too few cases 14.7 days per 100 —
Days back in hospital after pneumonia 323 cases Too few cases 10 days per 100 —
Unplanned visits after an outpatient colonoscopy 87 cases No different 13.2 per 1,000 likely 9.7 per 1,000 – 18 per 1,000 13 per 1,000
Unplanned visits after outpatient surgery 110 cases No different 1 likely 0.7 – 1.4 —

3 more measures had too few cases here to report.

Clinicians registered at this address

170 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 89 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 33
Nurse Anesthetist, Certified Registered 25
Clinical 10
Anesthesiology 9
Diagnostic Radiology 8
Emergency Medical Services 8
Physical Therapist 8
Emergency Medicine 7
Family Medicine 7
Physician Assistant 7
Social Worker 7
Acute Care 6

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $452 general $452 · research $0
All years, 2019–2025 $179,827 189 reported payments
  • 2019 $78,316
  • 2020 $37,776
  • 2021 $25,355
  • 2022 $7,563
  • 2023 $9,663
  • 2024 $20,701
  • 2025 $452

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Food and beverage $452 2

Largest paying companies, 2025

Company Amount Payments
Zimmer Biomet Holdings, Inc. $452 2

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Ascension Providence Rochester Hospital

Is Ascension Providence Rochester Hospital a good hospital?

Ascension Providence Rochester Hospital has a CMS overall rating of 3 out of 5 stars. Of the 20 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on none. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Ascension Providence Rochester Hospital?

57% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 867 completed HCAHPS surveys.

How long is the wait in the Ascension Providence Rochester Hospital emergency room?

Emergency patients spend a median of 3 h 7 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.

Does Ascension Providence Rochester Hospital receive money from drug and device companies?

Drug and device makers reported $452 in payments to Ascension Providence Rochester Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.