USCareCheck

CMS certification 241365

Centracare - Benson

1815 Wisconsin Avenue, Benson, MN 56215

Critical Access Hospitals Emergency services

CMS does not publish an overall star rating for Centracare - Benson. 74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. Emergency patients spend a median of 1 h 56 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score.
Would definitely recommend 74% US average 71%
Patient survey rating Not rated 45 completed surveys
Compared with the nation 1 worse 0 better of 4 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 45 completed surveys, 38% response rate, Oct 2024 – Sep 2025.

Very few patients were eligible for the CAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
74%
MN 74% · US 71%
Rated the hospital 9 or 10 out of 10
72%
MN 75% · US 72%
Nurses always communicated well
86%
MN 82% · US 80%
Doctors always communicated well
83%
MN 82% · US 80%
Staff always explained new medicines
56%
MN 65% · US 62%
Given information about recovering at home
88%
MN 89% · US 86%
Room was always clean
81%
MN 75% · US 74%
Always quiet at night
65%
MN 66% · US 60%

This hospital Minnesota average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MN US
Median time in the emergency department before leaving Lower is better · 236 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 56 min 2 h 11 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 11 visits sampled 4 h 5 min 3 h 24 min 4 h 17 min
Left before being seen Lower is better · 1,623 patients 0% 2% 2%

How Centracare - Benson compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Centracare - BensonThis hospitalNot rated74%1 h 56 min1 worse
Centracare- Rice Memorial HospitalSame ZIP area · Willmar3/554%2 h 26 min1 better 1 worse
Avera Marshall Regional Medical CtrSame ZIP area · MarshallNot rated61%2 h 6 min1 better
Chippewa County HospitalSame ZIP area · MontevideoNot rated86%1 h 46 minNo different
Stevens Community Medical Center INCSame ZIP area · MorrisNot rated72%2 h 46 minNo different
Olivia Hospital & ClinicSame ZIP area · Olivia2/580%2 h 4 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 75 cases Too few cases 4% 3.9%
Pneumonia 27 cases Too few cases 14.3% 15.2%

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after pneumonia 49 cases Too few cases 18.6% 17.3%
Days back in hospital after pneumonia 32 cases Too few cases 33.1 days per 100 —

12 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Centracare - Benson

Is Centracare - Benson a good hospital?

CMS does not publish an overall star rating for Centracare - Benson. Of the 4 death, complication, infection and readmission measures CMS could compare, it does better than the nation on none and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Centracare - Benson?

74% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 45 completed HCAHPS surveys.

How long is the wait in the Centracare - Benson emergency room?

Emergency patients spend a median of 1 h 56 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.