USCareCheck

CMS certification 260034

Bates County Memorial Hospital

615 W Nursery St, Butler, MO 64730

Acute Care Hospitals Emergency services

Bates County Memorial Hospital has a CMS overall rating of 3 out of 5 stars. 89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 1 h 35 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 3/5 CMS summary of quality measures
Would definitely recommend 89% US average 71%
Patient survey rating Not rated 66 completed surveys
Compared with the nation 0 worse 0 better of 8 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 66 completed surveys, 27% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
89%
MO 71% · US 71%
Rated the hospital 9 or 10 out of 10
94%
MO 72% · US 72%
Nurses always communicated well
93%
MO 79% · US 80%
Doctors always communicated well
95%
MO 79% · US 80%
Staff always explained new medicines
90%
MO 61% · US 62%
Given information about recovering at home
89%
MO 87% · US 86%
Room was always clean
81%
MO 73% · US 74%
Always quiet at night
77%
MO 61% · US 60%

This hospital Missouri average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital MO US
Median time in the emergency department before leaving Lower is better · 396 visits sampled · US median for EDs of the same volume: 2 h 3 min 1 h 35 min 2 h 35 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 2 h 22 min 4 h 23 min 4 h 17 min
Left before being seen Lower is better · 7,624 patients 0% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 17 patients 29% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 37 patients 24% 63% 65%

How Bates County Memorial Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Bates County Memorial HospitalThis hospital3/589%1 h 35 minNo different
Golden Valley Memorial HospitalSame ZIP area · Clinton3/569%2 h 46 minNo different
Ellett Memorial HospitalSame ZIP area · Appleton CityNot rated79%1 h 47 min—
Cedar County Memorial HospitalSame ZIP area · El Dorado SpringsNot rated69%1 h 46 min1 better
Cass Regional Medical CenterSame ZIP area · Harrisonville4/576%2 h 11 minNo different
Cox Barton County HospitalSame ZIP area · LamarNot rated86%1 h 31 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 115 cases Too few cases 4.8% 3.9%
Pneumonia 49 cases Too few cases 15% 15.2%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

5 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.98 likely 0.47 – 1.49 1
Pressure ulcers (bed sores) 227 cases No different 0.59 per 1,000 likely 0 per 1,000 – 1.89 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 280 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.45 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 264 cases No different 0.27 per 1,000 likely 0.05 per 1,000 – 0.49 per 1,000 0.27 per 1,000
Blood clots in the lungs or legs after surgery 26 cases No different 3.47 per 1,000 likely 0.84 per 1,000 – 6.11 per 1,000 3.52 per 1,000

8 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

3 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 59 cases Too few cases 18.5% 17.3%
Days back in hospital after pneumonia 53 cases Too few cases 18.3 days per 100 —
Unplanned visits after an outpatient colonoscopy 184 cases No different 13.8 per 1,000 likely 10.2 per 1,000 – 18.4 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 25 cases No different 10.3 per 100 likely 7 per 100 – 14.5 per 100 10.7 per 100
ER visits during outpatient chemotherapy 25 cases No different 5.5 per 100 likely 3.5 per 100 – 8.6 per 100 5.4 per 100

9 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

11 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family Medicine 3
Nurse Anesthetist, Certified Registered 2
Cardiovascular Disease 1
Dietitian, Registered 1
Endocrinology, Diabetes & Metabolism 1
Pharmacist 1
Physician Assistant 1
Surgery 1

First 11 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Bates County Memorial Hospital

Is Bates County Memorial Hospital a good hospital?

Bates County Memorial Hospital has a CMS overall rating of 3 out of 5 stars. On all 8 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Bates County Memorial Hospital?

89% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 66 completed HCAHPS surveys.

How long is the wait in the Bates County Memorial Hospital emergency room?

Emergency patients spend a median of 1 h 35 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.