USCareCheck

CMS certification 261324

Cass Regional Medical Center

2800 E Rock Haven Road, Harrisonville, MO 64701

Critical Access Hospitals Emergency services

Cass Regional Medical Center has a CMS overall rating of 4 out of 5 stars. 76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 11 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 11 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 4/5 CMS summary of quality measures
Would definitely recommend 76% US average 71%
Patient survey rating 3/5 119 completed surveys
Compared with the nation 0 worse 0 better of 11 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 119 completed surveys, 22% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
76%
MO 71% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
73%
MO 72% · US 72% · 4 of 5 stars
Nurses always communicated well
80%
MO 79% · US 80% · 4 of 5 stars
Doctors always communicated well
78%
MO 79% · US 80% · 3 of 5 stars
Staff always explained new medicines
66%
MO 61% · US 62% · 3 of 5 stars
Given information about recovering at home
86%
MO 87% · US 86% · 3 of 5 stars
Room was always clean
75%
MO 73% · US 74% · 3 of 5 stars
Always quiet at night
62%
MO 61% · US 60% · 4 of 5 stars

This hospital Missouri average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. These are medians over a year of visits, not a live wait time.

Measure This hospital MO US
Median time in the emergency department before leaving Lower is better · 337 visits sampled 2 h 11 min 2 h 35 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 12 visits sampled 4 h 4 h 23 min 4 h 17 min
Stroke symptoms: brain scan read within 45 minutes Higher is better · 19 patients 68% 74% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 15 patients 93% 63% 65%

How Cass Regional Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Cass Regional Medical CenterThis hospital4/576%2 h 11 minNo different
Belton Regional Medical CenterSame county · Belton2/559%1 h 38 min1 better 1 worse
Ellett Memorial HospitalSame ZIP area · Appleton CityNot rated79%1 h 47 min—
Bates County Memorial HospitalSame ZIP area · Butler3/589%1 h 35 minNo different
Golden Valley Memorial HospitalSame ZIP area · Clinton3/569%2 h 46 minNo different
Cedar County Memorial HospitalSame ZIP area · El Dorado SpringsNot rated69%1 h 46 min1 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 261 cases Too few cases 4.5% 3.9%
Pneumonia 38 cases Too few cases 16% 15.2%
COPD 30 cases Too few cases 8.2% 8.6%

4 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
C. diff intestinal infections No different 1.06 likely 0.18 – 3.5 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 31 cases Too few cases 21.6% 21.3%
Readmitted after pneumonia 63 cases Too few cases 16.8% 17.3%
Readmitted after COPD 41 cases Too few cases 19.5% 20%
Days back in hospital after pneumonia 43 cases Too few cases -13.8 days per 100 —
Unplanned visits after an outpatient colonoscopy 367 cases No different 14.5 per 1,000 likely 10.9 per 1,000 – 19.6 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 40 cases No different 12.3 per 100 likely 8.7 per 100 – 16.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 40 cases No different 5.3 per 100 likely 3.4 per 100 – 7.9 per 100 5.4 per 100
Unplanned visits after outpatient surgery 34 cases No different 1 likely 0.7 – 1.5 —

6 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

Clinicians registered at this address

11 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Family Medicine 2
Nurse Practitioner 2
Emergency Medicine 1
Family 1
Hospitalist 1
Nurse Anesthetist, Certified Registered 1
Occupational Therapist 1
Oncology 1
Physical Therapist 1

First 11 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Cass Regional Medical Center

Is Cass Regional Medical Center a good hospital?

Cass Regional Medical Center has a CMS overall rating of 4 out of 5 stars. On all 11 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Cass Regional Medical Center?

76% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 119 completed HCAHPS surveys.

How long is the wait in the Cass Regional Medical Center emergency room?

Emergency patients spend a median of 2 h 11 min in its emergency department before leaving (US median 2 h 42 min). These are medians over a year of visits, not a live wait time.