USCareCheck

CMS certification 29002F

VA Sierra Nevada Healthcare System

975 Kirman Avenue, Reno, NV 89502

Acute Care - Veterans Administration Emergency services

VA Sierra Nevada Healthcare System has a CMS overall rating of 5 out of 5 stars. 75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1.

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 75% US average 71%
Patient survey rating 4/5 447 completed surveys
Compared with the nation 1 worse 2 better of 13 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 447 completed surveys, 36% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
75%
NV 69% · US 71% · 4 of 5 stars
Rated the hospital 9 or 10 out of 10
76%
NV 69% · US 72% · 4 of 5 stars
Nurses always communicated well
79%
NV 76% · US 80% · 4 of 5 stars
Doctors always communicated well
80%
NV 74% · US 80% · 3 of 5 stars
Staff always explained new medicines
68%
NV 59% · US 62% · 4 of 5 stars
Given information about recovering at home
87%
NV 84% · US 86% · 4 of 5 stars
Room was always clean
77%
NV 72% · US 74% · 4 of 5 stars
Always quiet at night
51%
NV 55% · US 60% · 3 of 5 stars

This hospital Nevada average US average

How VA Sierra Nevada Healthcare System compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
VA Sierra Nevada Healthcare SystemThis hospital5/575%—2 better 1 worse
Renown Regional Medical CenterSame city3/569%2 h 56 min4 better 1 worse
Saint Mary's Regional Medical CenterSame city4/571%2 h 20 min1 worse
Renown South Meadows Medical CenterSame city3/576%3 h 1 min1 better 1 worse
Northern Nevada Medical CenterSame county · Sparks3/573%2 h 25 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Reno.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 1,371 cases Too few cases 3.7% 3.9%
Heart attack 67 cases Too few cases 12.2% 11.9%
Heart failure 303 cases Too few cases 8.4% 11.1%
Pneumonia 293 cases Too few cases 11% 15.2%
COPD 277 cases Too few cases 7.5% 8.6%

2 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

11 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 0.78 likely 0.41 – 1.14 1
After hip or knee replacement 91 cases Too few cases 3.4% 4.1%
Pressure ulcers (bed sores) 3,048 cases No different 0.23 per 1,000 likely 0 per 1,000 – 1.04 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 4,947 cases No different 0.24 per 1,000 likely 0.02 per 1,000 – 0.46 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 5,141 cases No different 0.32 per 1,000 likely 0.11 per 1,000 – 0.52 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 702 cases No different 2.44 per 1,000 likely 0.88 per 1,000 – 4.01 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 378 cases No different 1.51 per 1,000 likely 0 per 1,000 – 3.16 per 1,000 1.67 per 1,000
Breathing failure after surgery 384 cases No different 5.48 per 1,000 likely 0 per 1,000 – 13.26 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 741 cases No different 3.57 per 1,000 likely 1.22 per 1,000 – 5.91 per 1,000 3.52 per 1,000
Sepsis after surgery 345 cases No different 4.79 per 1,000 likely 0.97 per 1,000 – 8.61 per 1,000 5.27 per 1,000
Surgical wound splitting open 197 cases No different 1.93 per 1,000 likely 0.46 per 1,000 – 3.39 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 634 cases No different 1.19 per 1,000 likely 0.16 per 1,000 – 2.22 per 1,000 1.06 per 1,000

1 more measure had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 no different
Measure CMS comparison This hospital National
Urinary tract infections from catheters (CAUTI) No different 1.79 likely 0.3 – 5.91 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

Measure CMS comparison This hospital National
Readmitted after a heart attack 46 cases Too few cases 13.9% 14.4%
Readmitted after heart failure 272 cases Too few cases 19.3% 21.3%
Readmitted after pneumonia 251 cases Too few cases 19.2% 17.3%
Readmitted after COPD 203 cases Too few cases 19.9% 20%
Readmitted after hip or knee replacement 90 cases Too few cases 4.9% 5.8%
Days back in hospital after a heart attack 67 cases Too few cases 15.6 days per 100 —
Days back in hospital after heart failure 373 cases Too few cases -24.7 days per 100 —
Days back in hospital after pneumonia 345 cases Too few cases 3.8 days per 100 —

6 more measures had too few cases here to report.

Clinicians registered at this address

289 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Pharmacist 65
Clinical 52
Pharmacist Clinician (PhC)/ Clinical Pharmacy Specialist 29
Family 11
Registered Nurse 11
Dietitian, Registered 8
Acute Care 7
Physical Therapist 7
Speech-Language Pathologist 7
Psychologist 6
Internal Medicine 5
Psychiatric/Mental Health 5

First 12 alphabetically

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about VA Sierra Nevada Healthcare System

Is VA Sierra Nevada Healthcare System a good hospital?

VA Sierra Nevada Healthcare System has a CMS overall rating of 5 out of 5 stars. Of the 13 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 2 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend VA Sierra Nevada Healthcare System?

75% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 447 completed HCAHPS surveys.

Does VA Sierra Nevada Healthcare System have an emergency room?

Yes. CMS lists emergency services at VA Sierra Nevada Healthcare System.