USCareCheck

CMS certification 291306

Carson Valley Health

1107 Highway 395, Gardnerville, NV 89410

Critical Access Hospitals Emergency services

Carson Valley Health has a CMS overall rating of 5 out of 5 stars. 83% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. On all 11 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. Emergency patients spend a median of 2 h 23 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 5/5 CMS summary of quality measures
Would definitely recommend 83% US average 71%
Patient survey rating 5/5 293 completed surveys
Compared with the nation 0 worse 0 better of 11 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 293 completed surveys, 30% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
83%
NV 69% · US 71% · 5 of 5 stars
Rated the hospital 9 or 10 out of 10
82%
NV 69% · US 72% · 5 of 5 stars
Nurses always communicated well
85%
NV 76% · US 80% · 5 of 5 stars
Doctors always communicated well
81%
NV 74% · US 80% · 4 of 5 stars
Staff always explained new medicines
72%
NV 59% · US 62% · 5 of 5 stars
Given information about recovering at home
91%
NV 84% · US 86% · 5 of 5 stars
Room was always clean
86%
NV 72% · US 74% · 5 of 5 stars
Always quiet at night
62%
NV 55% · US 60% · 4 of 5 stars

This hospital Nevada average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NV US
Median time in the emergency department before leaving Lower is better · 338 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 23 min 2 h 25 min 2 h 42 min
Left before being seen Lower is better · 12,153 patients 2% 1% 2%

How Carson Valley Health compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Carson Valley HealthThis hospital5/583%2 h 23 minNo different
Banner Churchill Community HospitalSame ZIP area · Fallon2/570%2 h 4 min1 worse
Northern Nevada Medical CenterSame ZIP area · Sparks3/573%2 h 25 minNo different
Humboldt General HospitalSame ZIP area · Winnemucca2/553%1 h 53 minNo different

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 485 cases Too few cases 5.1% 3.9%
Heart failure 71 cases Too few cases 13.4% 11.1%
Pneumonia 95 cases Too few cases 17.3% 15.2%
Stroke 32 cases Too few cases 13.3% 11.9%
COPD 48 cases Too few cases 9.5% 8.6%

2 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

3 no different
Measure CMS comparison This hospital National
Readmitted after heart failure 79 cases Too few cases 21.7% 21.3%
Readmitted after pneumonia 107 cases Too few cases 16.7% 17.3%
Readmitted after COPD 54 cases Too few cases 19% 20%
Days back in hospital after heart failure 78 cases Too few cases 1.5 days per 100 —
Days back in hospital after pneumonia 98 cases Too few cases -5.8 days per 100 —
Hospital admissions during outpatient chemotherapy 52 cases No different 9.8 per 100 likely 6.8 per 100 – 13.8 per 100 10.7 per 100
ER visits during outpatient chemotherapy 52 cases No different 5.7 per 100 likely 3.7 per 100 – 8.6 per 100 5.4 per 100
Unplanned visits after outpatient surgery 262 cases No different 1.1 likely 0.8 – 1.5 —

6 more measures had too few cases here to report.

Not reported for this hospital

CMS had too few cases here to publish results for complications, infections caught in the hospital. That is common at small, rural and specialty hospitals, and says nothing either way about quality.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Carson Valley Health

Is Carson Valley Health a good hospital?

Carson Valley Health has a CMS overall rating of 5 out of 5 stars. On all 11 death, complication, infection and readmission measures CMS could compare, it is no different from the national rate. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Carson Valley Health?

83% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 293 completed HCAHPS surveys.

How long is the wait in the Carson Valley Health emergency room?

Emergency patients spend a median of 2 h 23 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 2% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.