USCareCheck

CMS certification 310058

Bergen New Bridge Medical Center

230 East Ridgewood Ave, Paramus, NJ 07652

Acute Care Hospitals Emergency services

CMS does not publish an overall star rating for Bergen New Bridge Medical Center. 65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating Not rated There are too few measures or measure groups reported to calculate a star rating or measure group score. The data are based on claims that the hospital or facility submitted to CMS. The hospital or facility has reported discrepancies in their claims data.
Would definitely recommend 65% US average 71%
Patient survey rating Not rated 57 completed surveys
Compared with the nation 1 worse 1 better of 7 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 57 completed surveys, 9% response rate, Oct 2024 – Sep 2025.

Fewer than 100 patients completed the CAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess facility performance.
Would definitely recommend the hospital
65%
NJ 65% · US 71%
Rated the hospital 9 or 10 out of 10
72%
NJ 65% · US 72%
Nurses always communicated well
83%
NJ 76% · US 80%
Doctors always communicated well
83%
NJ 75% · US 80%
Staff always explained new medicines
65%
NJ 58% · US 62%
Given information about recovering at home
78%
NJ 83% · US 86%
Room was always clean
79%
NJ 69% · US 74%
Always quiet at night
56%
NJ 49% · US 60%

This hospital New Jersey average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as low; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NJ US
Median time in the emergency department before leaving Lower is better · 269 visits sampled · US median for EDs of the same volume: 2 h 3 min 2 h 25 min 3 h 6 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 152 visits sampled 3 h 8 min 4 h 52 min 4 h 17 min
Left before being seen Lower is better · 14,115 patients 0% 2% 2%
Severe sepsis and septic shock: all recommended care given Higher is better · 26 patients 54% 73% 65%

How Bergen New Bridge Medical Center compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Bergen New Bridge Medical CenterThis hospitalNot rated65%2 h 25 min1 better 1 worse
Valley HospitalSame city4/579%3 h 47 min6 better 1 worse
Holy Name Medical CenterSame county · Teaneck5/573%3 h 24 min4 better 1 worse
Englewood Hospital and Medical CenterSame county · Englewood4/578%3 h 3 min3 better 2 worse
Hackensack Meridian Health Pascack Valley MedicalSame county · Westwood5/570%2 h 22 min1 better
Hackensack University Medical CenterSame county · Hackensack5/574%3 h 22 min12 better 4 worse

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Paramus.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 196 cases Too few cases 3.5% 3.9%
Pneumonia 59 cases Too few cases 14.7% 15.2%

5 more measures had too few cases here to report.

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

7 no different
Measure CMS comparison This hospital National
Serious complications, combined measure No different 1.1 likely 0.63 – 1.58 1
Pressure ulcers (bed sores) 546 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.21 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 646 cases No different 0.21 per 1,000 likely 0 per 1,000 – 0.44 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 672 cases No different 0.31 per 1,000 likely 0.1 per 1,000 – 0.53 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 33 cases No different 2.31 per 1,000 likely 0.59 per 1,000 – 4.04 per 1,000 2.34 per 1,000
Blood clots in the lungs or legs after surgery 29 cases No different 3.46 per 1,000 likely 0.83 per 1,000 – 6.09 per 1,000 3.52 per 1,000
Accidental cut or tear during abdominal surgery 72 cases No different 1.04 per 1,000 likely 0 per 1,000 – 2.13 per 1,000 1.06 per 1,000

6 more measures had too few cases here to report.

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation
Measure CMS comparison This hospital National
C. diff intestinal infections Better 0 1

5 more measures had too few cases here to report.

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

1 no different
Measure CMS comparison This hospital National
Readmitted after pneumonia 53 cases Too few cases 17.9% 17.3%
Days back in hospital after pneumonia 62 cases Too few cases 62.7 days per 100 —
Unplanned visits after an outpatient colonoscopy 55 cases No different 13.1 per 1,000 likely 9.6 per 1,000 – 17.7 per 1,000 13 per 1,000

11 more measures had too few cases here to report.

Clinicians registered at this address

133 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry, plus 49 residents and trainees. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Psychiatry 23
Internal Medicine 11
Social Worker 10
Clinical 9
Mental Health 8
Family Medicine 5
Pharmacist 5
Addiction (Substance Use Disorder) 4
Adult Health 4
Dietitian, Registered 4
Physician Assistant 4
Child & Adolescent Psychiatry 3

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $83 general $83 · research $0
All years, 2019–2025 $9,478 16 reported payments
  • 2019 $3,343
  • 2020 $4,032
  • 2021 $1,845
  • 2022 $0
  • 2023 $174
  • 2024 $0
  • 2025 $83

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Debt forgiveness $58 1
Medical devices and supplies on long-term loan $25 1

Largest paying companies, 2025

Company Amount Payments
Medline Industries LP $58 1
Fisher & Paykel Healthcare Inc $25 1

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Bergen New Bridge Medical Center

Is Bergen New Bridge Medical Center a good hospital?

CMS does not publish an overall star rating for Bergen New Bridge Medical Center. Of the 7 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 1 and worse on 1. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Bergen New Bridge Medical Center?

65% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 57 completed HCAHPS surveys.

How long is the wait in the Bergen New Bridge Medical Center emergency room?

Emergency patients spend a median of 2 h 25 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with low patient volume, like this one, the median is 2 h 3 min. 0% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Bergen New Bridge Medical Center receive money from drug and device companies?

Drug and device makers reported $83 in payments to Bergen New Bridge Medical Center for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.