USCareCheck

CMS certification 320021

Presbyterian Hospital

1100 Central Avenue SE, Albuquerque, NM 87106

Acute Care Hospitals Emergency services Birthing-friendly

Presbyterian Hospital has a CMS overall rating of 2 out of 5 stars. 69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. Emergency patients spend a median of 4 h 40 min in its emergency department before leaving (US median 2 h 42 min).

Every figure on this page is published by CMS; we arrange and explain it, and score nothing ourselves.

CMS overall rating 2/5 CMS summary of quality measures
Would definitely recommend 69% US average 71%
Patient survey rating 2/5 5,750 completed surveys
Compared with the nation 3 worse 5 better of 27 measures CMS could compare

What patients said

Answers from patients who stayed here, collected by CMS in the national HCAHPS survey: 5,750 completed surveys, 20% response rate, Oct 2024 – Sep 2025.

Would definitely recommend the hospital
69%
NM 66% · US 71% · 3 of 5 stars
Rated the hospital 9 or 10 out of 10
67%
NM 69% · US 72% · 3 of 5 stars
Nurses always communicated well
75%
NM 78% · US 80% · 2 of 5 stars
Doctors always communicated well
74%
NM 78% · US 80% · 2 of 5 stars
Staff always explained new medicines
55%
NM 62% · US 62% · 2 of 5 stars
Given information about recovering at home
82%
NM 83% · US 86% · 2 of 5 stars
Room was always clean
67%
NM 72% · US 74% · 3 of 5 stars
Always quiet at night
54%
NM 60% · US 60% · 3 of 5 stars

This hospital New Mexico average US average

Emergency department

How long emergency patients spent here and how some time-critical care went, from CMS's timely and effective care measures, Oct 2024 – Sep 2025. CMS classes this emergency department's patient volume as very high; busier departments tend to have longer times, so the national median for departments of the same volume is shown too. These are medians over a year of visits, not a live wait time.

Measure This hospital NM US
Median time in the emergency department before leaving Lower is better · 378 visits sampled · US median for EDs of the same volume: 3 h 21 min 4 h 40 min 2 h 43 min 2 h 42 min
Median time for psychiatric and mental health patients Lower is better · 48 visits sampled 6 h 41 min 4 h 34 min 4 h 17 min
Left before being seen Lower is better · 138,120 patients 8% 3% 2%
Stroke symptoms: brain scan read within 45 minutes Higher is better · 35 patients 40% 50% 69%
Severe sepsis and septic shock: all recommended care given Higher is better · 699 patients 37% 54% 65%

How Presbyterian Hospital compares with nearby hospitals

The closest hospitals of the same kind that CMS rates or surveys - the same city first, then the same county and ZIP area. Every figure is CMS's: the overall star rating, the share of patients who would definitely recommend the hospital, the median time emergency patients spent before leaving, and how many death, complication, infection and readmission measures CMS found better or worse than the national rate.

Hospital CMS stars Would recommend ER median time Vs the nation
Presbyterian HospitalThis hospital2/569%4 h 40 min5 better 3 worse
Unm HospitalSame city2/566%4 h 33 min4 better 1 worse
VA New Mexico Healthcare SystemSame city3/575%—2 better 3 worse
Lovelace Women's HospitalSame city4/565%3 h 25 min2 better
Lovelace Medical CenterSame city2/567%3 h 32 min4 better 3 worse
Lovelace Westside HospitalSame city4/574%2 h 39 min2 better

Hospitals differ in size and in how sick their patients are. CMS adjusts its outcome measures for that, but a star or a percentage is a starting point for questions, not a verdict. All hospitals in Albuquerque.

Deaths

How many patients died within 30 days of admission, adjusted by CMS for how sick they were. Lower is better. Data from Jul 2022 – Jun 2025.

Measure CMS comparison This hospital National
All patients, hospital-wide 10,139 cases Too few cases 3.4% 3.9%
Heart attack 325 cases Too few cases 11.7% 11.9%
Heart failure 685 cases Too few cases 8.9% 11.1%
Pneumonia 1,056 cases Too few cases 13.9% 15.2%
Stroke 744 cases Too few cases 11.3% 11.9%
COPD 182 cases Too few cases 6.2% 8.6%
Heart bypass surgery (CABG) 82 cases Too few cases 2.1% 2.4%

Complications

How often patients had serious complications, most of them after surgery, adjusted for how sick they were. Lower is better. Data from Jul 2022 – Jun 2024.

2 worse than the nation 10 no different
Measure CMS comparison This hospital National
Serious complications, combined measure Worse 1.47 likely 1.2 – 1.73 1
After hip or knee replacement 131 cases Too few cases 4.7% 4.1%
Deaths after a serious but treatable surgical complication 148 cases No different 146.95 per 1,000 likely 103.48 per 1,000 – 190.43 per 1,000 173.3 per 1,000
Pressure ulcers (bed sores) 11,179 cases Worse 1.83 per 1,000 likely 1.37 per 1,000 – 2.29 per 1,000 0.63 per 1,000
Collapsed lung caused by a procedure 12,160 cases No different 0.2 per 1,000 likely 0.02 per 1,000 – 0.38 per 1,000 0.21 per 1,000
Broken bones from falls in the hospital 12,435 cases No different 0.33 per 1,000 likely 0.16 per 1,000 – 0.51 per 1,000 0.27 per 1,000
Bleeding or hematoma after surgery 2,790 cases No different 1.79 per 1,000 likely 0.52 per 1,000 – 3.06 per 1,000 2.34 per 1,000
Kidney injury needing dialysis after surgery 826 cases No different 1.62 per 1,000 likely 0.11 per 1,000 – 3.12 per 1,000 1.67 per 1,000
Breathing failure after surgery 857 cases No different 11.49 per 1,000 likely 5.47 per 1,000 – 17.5 per 1,000 9.42 per 1,000
Blood clots in the lungs or legs after surgery 2,981 cases No different 3.88 per 1,000 likely 2.21 per 1,000 – 5.54 per 1,000 3.52 per 1,000
Sepsis after surgery 839 cases No different 6.98 per 1,000 likely 3.51 per 1,000 – 10.45 per 1,000 5.27 per 1,000
Surgical wound splitting open 737 cases No different 1.71 per 1,000 likely 0.33 per 1,000 – 3.09 per 1,000 1.77 per 1,000
Accidental cut or tear during abdominal surgery 2,480 cases No different 0.82 per 1,000 likely 0 per 1,000 – 1.68 per 1,000 1.06 per 1,000

Infections caught in the hospital

Standardized infection ratio: 1.0 means as many infections as CMS predicted for a hospital like this one. Lower is better. Data from Oct 2024 – Sep 2025.

1 better than the nation 5 no different
Measure CMS comparison This hospital National
Bloodstream infections from central lines (CLABSI) No different 1.05 likely 0.6 – 1.71 1
Urinary tract infections from catheters (CAUTI) No different 0.93 likely 0.49 – 1.62 1
Surgical site infections after colon surgery No different 1.35 likely 0.77 – 2.22 1
Surgical site infections after abdominal hysterectomy No different 1.98 likely 0.73 – 4.4 1
MRSA bloodstream infections No different 0.57 likely 0.25 – 1.14 1
C. diff intestinal infections Better 0.65 likely 0.54 – 0.79 1

Readmissions and return visits

How often patients had to come back to a hospital after going home. Lower is better. Data from Jul 2023 – Jun 2025.

4 no different
Measure CMS comparison This hospital National
Readmitted after a heart attack 706 cases Too few cases 13.6% 14.4%
Readmitted after heart failure 1,716 cases Too few cases 20.6% 21.3%
Readmitted after pneumonia 2,461 cases Too few cases 16.1% 17.3%
Readmitted after COPD 548 cases Too few cases 20.5% 20%
Readmitted after heart bypass surgery 167 cases Too few cases 10.1% 11%
Readmitted after hip or knee replacement 122 cases Too few cases 5.8% 5.8%
Days back in hospital after a heart attack 324 cases Too few cases 9.9 days per 100 —
Days back in hospital after heart failure 747 cases Too few cases 9.8 days per 100 —
Days back in hospital after pneumonia 1,090 cases Too few cases 4.2 days per 100 —
Unplanned visits after an outpatient colonoscopy 2,182 cases No different 13.3 per 1,000 likely 10.4 per 1,000 – 16.8 per 1,000 13 per 1,000
Hospital admissions during outpatient chemotherapy 368 cases No different 12.8 per 100 likely 10 per 100 – 16 per 100 10.7 per 100
ER visits during outpatient chemotherapy 368 cases No different 5.7 per 100 likely 4.1 per 100 – 7.7 per 100 5.4 per 100
Unplanned visits after outpatient surgery 973 cases No different 1 likely 0.8 – 1.2 —

1 more measure had too few cases here to report.

Clinicians registered at this address

462 clinicians give this hospital's street address as their practice location in NPPES, the federal provider registry. The same address can take in offices and clinics in the building, and a listing does not prove admitting privileges or current employment.

Specialty Clinicians
Internal Medicine 79
Emergency Medicine 56
Anesthesiology 32
Nurse Anesthetist, Certified Registered 28
Pediatrics 28
Physician Assistant 28
Nurse Practitioner 23
Anatomic Pathology & Clinical Pathology 21
Family 21
Pharmacist 17
Neonatal 9
Physical Therapist 8

First 12 alphabetically

Money from drug and device companies

Drug and device makers have to report what they pay teaching hospitals to CMS's Open Payments program. At many teaching hospitals most of it is research funding, or royalties for inventions the hospital licensed to a company. A payment on its own does not show a conflict of interest.

2025 total $198,056 general $129,345 · research $68,711
All years, 2019–2025 $1.9M 709 reported payments
Studies funded, 2025 5 18 companies paid in total
  • 2019 $403,292
  • 2020 $190,535
  • 2021 $454,184
  • 2022 $245,357
  • 2023 $223,312
  • 2024 $211,545
  • 2025 $198,056

General payments Research payments

What the 2025 general payments were for

Type of payment Amount Payments
Medical devices and supplies on long-term loan $84,197 9
Debt forgiveness $29,847 9
Speaking, teaching and other services $10,002 8
Grants $3,400 2
Space rental and facility fees $1,900 3

Largest paying companies, 2025

Company Amount Payments
AngioDynamics, Inc. $60,000 1
Medtronic, Inc. $43,711 20
Olympus America Inc. $29,428 6
Micro-tech Endoscopy USA, Inc. $17,668 2
AstraZeneca Pharmaceuticals LP $17,100 1
Abbott Laboratories $7,500 1
Sterilmed, Inc. $7,465 4
Stryker Corporation $6,798 7

Largest research studies funded here, 2025

Study Amount
PSR-CVG Medtronic, Inc. $25,851
LEADR Medtronic, Inc. $17,860
A Randomized 2-cohort Double-blind Placebo-controlled Phase III Study of AZD5305 in Combination with Physicians Choice New Hormonal Agents in Patient… AstraZeneca Pharmaceuticals LP $17,100
NCT05932615--ENVISION IDE Trial: Safety and Effectiveness of NAVITOR in Transcatheter Aortic Valve Implantation Abbott Laboratories $7,500
Primary Unloading and Delayed Reperfusion in ST-Elevation Myocardial Infarction: The STEMI-DTU Trial ABIOMED $400

Amounts are as the paying companies reported them to CMS; Open Payments data retrieved 13 Sep 2026. Full record on CMS Open Payments.

How to read this page

  • Everything here is published by CMS on Care Compare. We arrange it and explain it; the star ratings and the better / worse verdicts are CMS's, not ours.
  • “No different” is the most common result on most measures at most hospitals. CMS only calls a result better or worse when the difference from the national rate is statistically clear.
  • Death, complication and readmission rates are adjusted by CMS for how sick patients were, so hospitals that treat sicker patients can be compared fairly.
  • Infection results are ratios: 1.0 means as many infections as CMS predicted for a hospital like this one, below 1.0 is fewer.
  • These are hospital-wide results. They do not rate an individual doctor, nurse or department, and they are not medical advice.

CMS Care Compare data retrieved 4 Oct 2026, refreshed weekly. Where this data comes from and how we handle it · Report an error

Common questions about Presbyterian Hospital

Is Presbyterian Hospital a good hospital?

Presbyterian Hospital has a CMS overall rating of 2 out of 5 stars. Of the 27 death, complication, infection and readmission measures CMS could compare, it does better than the nation on 5 and worse on 3. These are hospital-wide results published by CMS; they do not rate individual doctors or departments.

Would patients recommend Presbyterian Hospital?

69% of patients who answered CMS's national survey would definitely recommend it, against a US average of 71%. The figure comes from 5,750 completed HCAHPS surveys.

How long is the wait in the Presbyterian Hospital emergency room?

Emergency patients spend a median of 4 h 40 min in its emergency department before leaving (US median 2 h 42 min). Among US emergency departments with very high patient volume, like this one, the median is 3 h 21 min. 8% of emergency patients left before being seen (US 2%). These are medians over a year of visits, not a live wait time.

Does Presbyterian Hospital receive money from drug and device companies?

Drug and device makers reported $198,056 in payments to Presbyterian Hospital for 2025, under the federal Open Payments program. A payment on its own does not show a conflict of interest.